Allstate Logo

Allstate

star star star star star_border

5.4

Overall Score

Author: Kaitlyn Short

LAST UPDATED: April 11th, 2022

While Allstate is better known for its car insurance policies, it also offers home insurance. It stands out from others for its wide variety of discounts and its HostAdvantage® policy that covers stolen property if you rent your furnished home.

You can also benefit from online quotes and the ability to work with an insurance agent.

While there are benefits to working with Allstate, its review count on BestCompany.com is low. It's promising that most of these reviews are positive. However, a few reviewers discuss serious concerns with the claims process.

Read Allstate Home Insurance Reviews

thumb_up

The Good

  • Large Variety of Discounts
  • Customizable Policies
  • Multiple Types of Homes Covered
  • HostAdvantage® Policy
  • Online Quotes
  • Competitive Financial Strength Rating

Large Variety of Discounts

One of the biggest advantages of choosing Allstate homeowners insurance is its selection of discounts. Some of the key discounts it offers are as follows:

  • Easy Pay Plan® (discount for setting up automatic payments)
  • Multi-policy
  • Claim-free
  • Protective device
  • Early signing
  • Welcome and loyalty
  • Home buyer
  • 55 and Retired
  • Smoke-free
  • Home features (storm shutters, hail-resistant roofs, etc.)

With so many discounts, Allstate makes it easy to save on premiums.

Customizable Policies

Allstate offers the standard options for the industry including dwelling coverage, liability coverage, personal property coverage, and medical payments coverage. 

Allstate's home insurance policies can be customized to include unique features like green improvement reimbursement, yard and garden, electronic data recovery, musical instruments, sports equipment, business property, scheduled personal property, water backup, and identity theft restoration.

An Allstate insurance agent can also help you buy flood insurance from the National Flood Insurance Program. Its homeowners policies do not cover floods, which is typical for the industry.

This optional coverage builds on your home insurance policy to offer extra protection to meet your insurance needs.

While some of this additional coverage is also available through other homeowners insurance companies, Allstate stands out for the green improvement reimbursement coverage option.

Multiple Types of Homes Covered

In addition to houses, Allstate offers insurance policies for landlords, condos, and mobile homes. Whatever building you call home, Allstate has coverage options to meet your needs.

HostAdvantage® Policy

Allstate further stands out from other insurers with its HostAdvantage® policy. This policy offers coverage for stolen belongings if you are sharing your home temporarily with renters.

You can identify the items in your home through Allstate's app using the Digital Locker® Tool.

This policy also includes a Merry Maids discount on your first four cleanings.

If you're renting your furnished home, Allstate's HostAdvantage® policy offers helpful insurance coverage.

Online Quotes

Allstate makes it easy to get an online quote for home insurance coverage. After providing some personal information, you can view insurance rate quotes. You can also save your quotes and return to them later.

While common among companies offering online quotes, the ability to save your insurance quote makes it easy to view costs, check other homeowners insurance policy options, and return if Allstate is the best fit.

Competitive Financial Strength Rating

Allstate has received a high financial strength rating from A.M. Best. This rating indicates that Allstate is financially stable and likely to be able to meet claims obligations.

Most competitive insurers have high financial strength ratings, so Allstate's rating makes it competitive.

thumb_down

The Bad

  • Limited Customer Insight
  • Reviewer Concerns with Allstate Claims

Limited Customer Insight

Allstate customer reviews on BestCompany.com are limited, which means we don't have enough information on the customer experience or customer satisfaction to make a clear recommendation. 

However, most of the insurer's reviews are positive, which indicates a positive customer experience.

Reviewer Concerns with Allstate Claims

While most of Allstate's reviews on BestCompany.com are positive, there are a few negative reviews from people with low claims satisfaction.

For example, one reviewer noted that Allstate doesn't send a licensed claims adjuster to assess damage, which means that some covered damage may go unnoticed and unreported.

Claims are the reason you pay a regular insurance premium. Concerns about Allstate's insurance claim processes should be taken seriously.

As you consider an Allstate home insurance product, ask questions about the claims process and how the insurance provider performs inspections when damage is assessed.

gavel

The Bottom Line

While Allstate has many handy policy features, discounts, and a high proportion of positive reviews, reviewer difficulty with the claims processes are concerning.

If you're considering buying a home insurance policy from Allstate, be sure to ask questions and thoroughly understand how the homeowners insurance company handles claims before you buy a policy.

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

4.2

star star star star star_border

46 Reviews

Review Breakdown

5 grade

61%

4 grade

15%

3 grade

11%

2 grade

9%

1 grade

4%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_border

Service

star star star star star_half

Trustworthiness

star star star star star_half
cancel
info
check_circle

Review Source

star star star star_border star_border

Barbara Luke Chicago, IL

This company offered me good rates on my first year policies, home and auto. However, for the renewal of the next year, premiums went up 50% and 26% respectively. I reached out many times to my agent, who was unresponsive, blaming it on the cost of building (for home); no input on auto cost. I am very frustrated by the entire industry as when I try to get competitive quotes, I can do better on one but not the other, i.e. quotes are tied by bundling home and auto. As a consumer, I should be able to select the coverage I want to pay for. It's only my loss should something happen.

4 years ago

star star star star_border star_border

Dave Spokane, WA

I've been with Allstate homeowners insurance for a long time and it has generally been good, I've made a few claims and the claims process went well. I only give 3 stars because of the time I asked if my premiums would go up if I filed a claim, and they said no, but then I filed a claim and my rates went up. I went round and round with customer service but did not get satisfaction. After a few years my rates went down again--probably after they recouped the amount they paid on my claim.

5 years ago

star star star star_border star_border

courtney tennant Salem, VA

Allstate took forever to get back with me and the first quote they gave me was very unreasonable. Several quotes later it was still 2x more expensive than my original insurance company.

5 years ago

check_circle

Review Source

star star star star_border star_border

Queen Shavy Miami Beach, FL

They had very good rates which made it an appealing choice. Their website and billing and payment options were not easy to navigate. When I would call customer service they did not seem very professional

4 years ago

check_circle

Review Source

star star star star_border star_border

Jen M Raleigh, NC

They are great when it comes to water damage and will cover a hotel room while work is being done in your home. They are difficult when it comes to covering a new roof after a storm.

4 years ago