UnitedHealthcare vs Kaiser Permanente

Kaitlyn Short
Kaitlyn Short | Senior Editor

Kaiser Permanente and UnitedHealthcare offer a wide range of health plans, which enables them to meet the needs of many people. Kaiser Permanente stands out for its integrated health care system and charitable health plans. UnitedHealthcare stands out for its offering of non-traditional health plans, including fixed benefit and short-term health plans.

UnitedHealthcare logo
#5 UnitedHealthcare
6.7 Overall Score
3.2
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(482)
Kaiser Permanente logo
#7 Kaiser Permanente
6.1 Overall Score
2.8
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(284)

Overview

UnitedHealthcare

Health Plan Options

N/A

Customer Service Options

N/A

Perks and Support Programs

N/A

Time in Business

Undisclosed

Kaiser Permanente

N/A

N/A

N/A

Undisclosed

Ratings

UnitedHealthcare

Overall Score
6.7 of 10
Review Score
3.2
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Value for Money
3.1
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Quality of Product or Service
3.1
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Company Trustworthiness
3.1
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Likely to Recommend
4.9 of 10

Kaiser Permanente

6.1 of 10
2.8
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2.8
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2.8
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2.8
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3.9 of 10

Reviews

UnitedHealthcare

Number of Reviews
482
Review Breakdown
3.2
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1 star
32%
2 star
6%
3 star
6%
4 star
20%
5 star
35%

Kaiser Permanente

284
2.8
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1 star
44%
2 star
8%
3 star
6%
4 star
12%
5 star
30%

Reviews for UnitedHealthcare

Helpful Favorable Review

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Vanessa Butler

February 24th, 2022

DETAILS

I would recommend this insurance to anyone receiving government assisted income. No copays rewards that send you gift cards for taking care of yourself. Benefits, more than you could imagine. And I got my dentures and UHC paid for everything!!

Helpful Critical Review

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Denise Zwahlen

April 15th, 2022

DETAILS

I take care of patients on skilled nursing. Thank his plan systematically cuts patients off too soon and does not have a mechanism for physicians to advocate for their patient once the party appeals the denial. It is an endless loop of transfers and not knowing what to do. It’s ok as long as you stay out of the hospital or skilled nursing. I recommend against it as people become more frail.

Reviews for Kaiser Permanente

Helpful Favorable Review

star star star star_border star_border

omari newell

March 21st, 2022

DETAILS

I went to wash dc capitol hill location on 3/21/22 and their greeter was very rude when I asked why only I was asked to use hand sanitizer. She stated with an attitude because they are employees. Cov19 affects everyone your not safe because your an employee

Helpful Critical Review

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Marie

April 18th, 2022

DETAILS

Edited April 19th, 2022

Kaiser is the absolute worst. I was put on a waitlist to see a provider, I even called twice over the past 4 months to check if I was still on the waitlist and they told me to just be patient. I finally got ahold of someone who was actually willing to check and was informed that I had been taken off because I had “already spoken to a provider.” Complete waste of time and money

The Final Word

Kaiser Permanente stands out from other health insurers because of its integrated health care system. Kaiser Permanente operates hospitals and clinics instead of contracting with care providers and hospitals to create networks.

Kaiser Permanente also stands out because it offers charitable health insurance plans to people who do not qualify for government programs and cannot afford to buy their own health insurance.

Kaiser Permanente offers health plans for businesses, individuals and families, Medicaid, and Medicare. These broad range of options makes Kaiser Permanente a good fit for many people.

Kaiser Permanente offers great member benefits. Members have an online account to manage their health care. This account can also be accessed via a mobile app.

It also offers great support resources, including coaching, prescription databases, natural medicine databases, and case management for members with certain health conditions.

Its business plans also include health and wellness programs that employers can implement to help their employees keep healthy habits.

UnitedHealthcare offers plans for individuals and families, Medicare, Medicaid, and non-traditional health plans, like fixed indemnity plans, hospitalization insurance, and short term health plans. It also offers health plans designed for students.

UnitedHealthcare’s variety of health plans, including non-traditional health plans, make it easy for the company to meet a wide range of needs.

If you’re interested in a non-traditional health plan or a specialized health plan, UnitedHealthcare’s offerings are worth considering. Some of these plans have a fixed benefit for health services. These plans can be used to supplement other health insurance plans because the fixed benefit is a cash amount. These benefits can be used to pay for out-of-pocket expenses from your health plan.

UnitedHealthcare Medicare plans are offered in partnership with the AARP. This partnership makes UnitedHealthcare stand out from other Medicare providers.

UnitedHealthcare also offers plans for small and large businesses. Interested employers should contact UnitedHealthcare for more information on available plans.

As with most health insurance carriers, there is regional variability with Kaiser Permanente's and UnitedHealthcare's offered plans. Be sure to check your options from both UnitedHealthcare and Kaiser Permantente and compare them side-by-side before choosing a company.

Top Choice

UnitedHealthcare Logo
UnitedHealthcare

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