BlueCross BlueShield vs UnitedHealthcare

Kaitlyn Short
Kaitlyn Short | Senior Editor

BlueCross BlueShield and UnitedHealthcare are well-known health insurers. Both companies offer plans in many parts of the United States. Plan availability will vary based on location.

BlueCross BlueShield operates through many subsidiaries, which makes it trickier to compare it to other health insurers generally.

However, the best company for you depends on the kind of plan you need and what kinds of plans are available in your area.

BlueCross BlueShield logo
#1 BlueCross BlueShield
7.4 Overall Score
3.8
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(737)
UnitedHealthcare logo
#5 UnitedHealthcare
6.7 Overall Score
3.2
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(482)

Overview

BlueCross BlueShield

Health Plan Options

N/A

Customer Service Options

N/A

Perks and Support Programs

N/A

Time in Business

Undisclosed

UnitedHealthcare

N/A

N/A

N/A

Undisclosed

Ratings

BlueCross BlueShield

Overall Score
7.4 of 10
Review Score
3.8
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Value for Money
3.6
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Quality of Product or Service
3.7
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Company Trustworthiness
3.7
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Likely to Recommend
6.5 of 10

UnitedHealthcare

6.7 of 10
3.2
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3.1
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3.1
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3.1
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4.9 of 10

Reviews

BlueCross BlueShield

Number of Reviews
737
Review Breakdown
3.8
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1 star
16%
2 star
6%
3 star
9%
4 star
24%
5 star
45%

UnitedHealthcare

482
3.2
star star star star_border star_border
1 star
32%
2 star
6%
3 star
6%
4 star
20%
5 star
35%

Reviews for BlueCross BlueShield

Helpful Favorable Review

star star star star star

Kaylee Lapinskie

March 14th, 2022

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Review Source

I have had BCBS for several years. I have always had a good experience with them. If there is a billing error with a provider they have been quick to respond. I have been fortunate that all of provider have been on their approved list.

Helpful Critical Review

star star_border star_border star_border star_border

Allison Lessenger

April 14th, 2022

Worst insurance ever. When you try to call it takes days sometimes weeks to get ahold of anyone. I have waited on hold for over 40 minutes and the call just disconnects. They don’t approve most of the prescription I was on for years. Horrible service.

Reviews for UnitedHealthcare

Helpful Favorable Review

star star star star star

Vanessa Butler

February 24th, 2022

DETAILS

I would recommend this insurance to anyone receiving government assisted income. No copays rewards that send you gift cards for taking care of yourself. Benefits, more than you could imagine. And I got my dentures and UHC paid for everything!!

Helpful Critical Review

star star star_border star_border star_border

Denise Zwahlen

April 15th, 2022

DETAILS

I take care of patients on skilled nursing. Thank his plan systematically cuts patients off too soon and does not have a mechanism for physicians to advocate for their patient once the party appeals the denial. It is an endless loop of transfers and not knowing what to do. It’s ok as long as you stay out of the hospital or skilled nursing. I recommend against it as people become more frail.

The Final Word

BlueCross BlueShield offers member discounts and rewards through Blue365®. Plan members of participating subsidiaries can receive discounts and rewards on products that encourage wellness, fitness, and nutrition.

BlueCross BlueShield also offers global health coverage to individuals, students, and businesses. UnitedHealthcare offers international health insurance as well; however, this insurance is geared for travelers. It is called international travelers insurance.

Some BlueCross BlueShield plans include access to a nationwide network, which is advantageous for people who travel frequently.

BlueCross BlueShield offers individual and family plans and employer-sponsored group plans.

BlueCross BlueShield also awards hospitals with either a Total Care or Blue Distinction® award. Health care providers must meet BlueCross BlueShield’s criteria that considers the quality and costs of their services.

UnitedHealthcare’s plans also vary by location. However, it does not have the subsidiaries like BlueCross BlueShield does.

UnitedHealthcare offers health insurance plans for individuals and families, Medicare, Medicaid, and non-traditional health plans, like short-term insurance, hospitalization insurance, critical illness insurance, and fixed indemnity health insurance.

UnitedHealthcare also offers student health plans. If you are a university student, these plans may be a good fit for your needs.

UnitedHealthcare’s Medicare plans are offered in partnership with the AARP. The AARP is committed to ensuring that seniors in the United States are taken care of, so this partnership shows UnitedHealthcare's interest in providing good Medicare plans to seniors.

UnitedHealthcare also offers group health plans for large and small businesses.

To compare plan offerings from each company, work with UnitedHealthcare and BlueCross BlueShield directly to learn more about what's available in your area.

Top Choice

BlueCross BlueShield Logo
BlueCross BlueShield

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