Name: Aetna
Rating: 3.1

star star star star star_border

NanaAfia Marfo Tallahassee, FL

This company covered most of my hospital or any health related bill which was really great.

4 years ago

star star star star_border star_border

Jon Scoresby Saratoga Springs, UT

This insurance was pretty good. Services were covered and the price was comparable with other companies.

7 years ago

star star star_border star_border star_border

Shannon Mesa, AZ

Have been happy but now their new Rx policy is costing us a fortune! So sad they continue to give less service for the amount of the premium.

7 years ago

star star_border star_border star_border star_border

Elizabeth New York, NY

Forgot to mention, they also sell all your contact info to third parties over whose spam they claim to have no control

5 years ago Edited September 14, 2021

star star_border star_border star_border star_border

Paul Miami, FL

Horrendous. Total mess and unhelpful. I don’t have a primary care doctor and have been calling them for 2 weeks

7 years ago

star star_border star_border star_border star_border

Pman Tallapoosa, GA

Aetna does not pay for anything. It would be cheaper to not have to pay insurance and just pay out of pocket.

7 years ago

star star_border star_border star_border star_border

Andrew Schnelly

They are horrible! High premiums, high deductible, piss poor coverage, my doctors hate dealing with them too!

8 years ago

star star star star_border star_border

Weston Arlich-Picazo

We always pay more than we anticipate and they don't like to coordinate

8 years ago

star star star star star

Alaina B Provo, UT

Great customer service and good coverage!

4 years ago

star star star_border star_border star_border

Rocio Diaz Tallahassee, FL

Coverage is very limited. Claims often have to be paid out of pocket. Customer service leaves much to be desired.

4 years ago

star star star star star

Nya Nicole Tallahassee, FL

The service reps are so kind and very helpful.

4 years ago Edited November 5, 2021

star star star star star_border

Darius Williams Alexandria, VA

had Aetna through a previous job. pretty affordable rates and low deductibles

7 years ago

star star star star star_border

Tyler Williams Gilbert, AZ

Aetna has been good so far. Good coverage and good availability of doctors.

8 years ago

star star star star_border star_border

Jo Rosario

Under union state pretty good deductible.

6 years ago

star star_border star_border star_border star_border

Shirley Portland, OR

The process of claim is really slow, and response of call and message is also really slow!

7 years ago

star star_border star_border star_border star_border

Christopher McDonald

Very negative. I have MS and they will not cover the medication my doctor prescribed

7 years ago

star star_border star_border star_border star_border

Mitch Krull Pleasant Grove, UT

Terrible coverage, terrible customer service. Can't wait till my company switches, worst company ever!!!

7 years ago

star star_border star_border star_border star_border

Michelle Tomson Monaca, PA

Aetna does not remedy the negligent behavior of their representatives!

4 years ago

star star star_border star_border star_border

Sherri mcnamara

Premiums go drastically higher every year.

8 years ago

star star_border star_border star_border star_border

Alina

Call center is totally useless!!! I have never had even similar experience.

9 years ago

star star star_border star_border star_border

Jessica Mendez Clarksburg, MD

They were expensive, covered nothing and had high deductibles and copays.

5 years ago

star star_border star_border star_border star_border

Valentina Ignatova

Absolutely terrible phone customer service.

4 years ago

star star_border star_border star_border star_border

Matt Zimmerman Chicago, IL

Customer service is as bad as Comcast. So annoyed.

5 years ago

star star_border star_border star_border star_border

BEVERLY VAN GUNDY

Could not get in to see my Doctor in a Emergency

6 years ago