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Palmetto State Armory

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3.0

Overall Score

Author: Kalicia Bateman

LAST UPDATED: March 26th, 2022

Palmetto State Armory is based in Columbia, South Carolina and began as an ammunition and magazine website, eventually growing to become a full-service retail firearms brand.

The company offers a wide range of firearms, ammunition rounds, targets, tactical gear/clothing, and accessories.

According to its website, Palmetto State Armory carries popular brands like Remington, Beretta, Ruger, Sig Sauer, Smith & Wesson, Springfield Armory, and more.

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The Good

  • Wide Selection
  • Helpful Website Features
  • FFL Dealer Locator
  • Reloading Resources

Wide Selection

Palmetto State Armory offers a large selection of handguns, rifles, shotguns, and various firearm parts and accessories.

Potential customers will find that Palmetto State Armory has a decent variety of ammunition for sale including handgun, rifle, rimfire, shotgun, and training ammunition rounds. Additionally, the company's website regularly features clearance ammunition and firearm products that better suit customers who are on a budget.

Palmetto State Armory typically has a large selection of parts and accessories in stock including a variety of tactical, survival, and safety gear, knives, both steel and non-steel targets, tools, other weapons, and much more. The company’s wide selection rivals most top firearm and ammunition retail stores.

Helpful Website Features

Compared to other online firearm retail store websites, Palmetto State Armory has helpful search features, especially for new site visitors.

The company’s website has a search bar at the top of each page that allows customers to easily input what they are looking for. Additionally, each category page on the company’s website has a “Browse By” filter tool that allows customers to view items in specific categories.

These search and filter features help website visitors, especially new website visitors, more easily navigate the company’s website and limit the amount of time customers have to spend looking for products.

FFL Dealer Locator

Palmetto State Armory offers a helpful FFL Dealer Locator tool directly on its website. This tool allows customers to input an address or store in order to find the nearest FFL dealer. Customers can also type in their city name in order to find FFL dealers in their area.

Reloading Resources

Palmetto State Armory has a large amount of reloading items for sale including kit accessories, brass, bullets, presses, priming tools, reloading equipment, etc.

The company also sells reloading-focused books, DVDs, and software for those who want to begin reloading their own ammunition. Unlike many other firearm and ammunition retail companies, Palmetto State Armory has an entire category dedicated to reloading products.

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The Bad

  • No Comparison Tool
  • Slower Shipping Times
  • No Order Edits

No Comparison Tool

Although Palmetto State Armory has helpful website features, a price comparison tool is not one of them.

Many top online firearm and ammunition retailers offer a simple, easy-to-use comparison tool to help each customer obtain the best prices.

Since Palmetto State Armory does not appear to offer a standard comparison tool on its website, customers are forced to compare items on their own.

Slower Shipping Times

According to the Palmetto State Armory website, non-specialty orders typically take five business days to ship out.

Upper receivers can take up to 15 business days and firearms as well as lower receivers can take anywhere from 7 to 10 business days to ship. These shipping times appear to be slower than many other gun and ammo online retailers.

No Order Edits

Once an order is placed with Palmetto State Armory, it cannot be edited or changed if the customer wishes to add something to the order. Customers must either place a separate order or cancel the current order.

To cancel an order, customers have to call the Palmetto State Armory customer service department to start the process.

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The Bottom Line

Overall, Palmetto State Armory has several impressive top-brand products in stock and has a good online presence as well as a solid customer base.

The company sells a wide selection of firearms, ammunition rounds, weapons, and tactical accessories in addition to selling a range of reloading resources, products, and accessories.

Although the company does sell some high-cost items, it's important to note that Palmetto State Armory features frequent product sales on its website. These lower-cost products may be good for customers who are following a tighter budget.

In addition to a featured sales and deals section, Palmetto State Armory’s website also has simple search and filter features that help customers, especially new customers, easily find the products they are looking for without wasting time.

Palmetto State Armory, however, does not appear to have a standard online price comparison tool, has slower shipping times than some other online firearm and ammunition retailers, and does not allow customers to edit orders once orders are placed.

Those interested in the products sold at Palmetto State Armory may want to visit the company's website, view the company's shipping and order policies, and read a few buyer reviews before making a purchase.

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Star Rating

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2.1

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40 Reviews

Review Breakdown

5 grade

23%

4 grade

5%

3 grade

0%

2 grade

3%

1 grade

70%

Sentiment Criteria

Value

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Quality

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jjfitch Shelton, WA

I have ordered and received a complete rifle 6.8 SPC and separate complete upper and complete receiver in the past 2 years. Everything was as specified and delivered in a reasonable time. For my purposes I am completely satisfied with the quality of the parts, assembly and performance. I have also ordered a Sig red dot and Sig scope that were also received as specified and delivered in a reasonable time. I cannot speak to the issues others have experienced since I have had zero issues. Consumers as well as manufacturers are all experiencing issues with high demand and slow response from vendors and deliveries. Huray for PSA for even trying to stay in the firearms business! Banks don't want to lend firearms manufacturers money to keep up with demand and COVID and other issues are making it difficult to get employees to show up for work! PSA will continue to be my "go to" AR vendor!

4 years ago

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Bob Peterson New York, NY

Read the reviews, seems like a lot of people are upset with PSA because they didn't do their homework regarding the FFL they chose.??? Here's my experience. I bought a PA 15 300 blkout pistol about 1 1/2 years ago. The gun arrived at my designated FFL, (who was in PSA's database) in a timely fashion. The gun was perfect out of the box. I have only put about 500 rounds through it but it has performed flawlessly. I have not had any cycling issues. I've put both steel case and brass through it. It shoots every time I pull the trigger. All communications with customer service, (prior to purchase) were helpful and timely. I would buy from them again.

4 years ago

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KenK Mountain Home, AR

PSA offers a wide selection of guns, at very competitive pricing. I've ordered dozens from them and have always been very satisfied with the company and their service. I have only had one problem with a single defective part on an AR15 build. When I emailed them with the description, they sent the replacement part in the mail within a week... no questions asked, and I didn't even have to return the defective part. I don't usually write reviews, but after reading several that were left here from disgruntled customers, I just had to speak up for PSA. Please don't be fooled into thinking these negative reviews represent the average customer-they are not at all typical... without a lot of satisfied customers like me, how else could these folks have become one of the biggest and fastest growing gun suppliers in the USA? They're my favorite and I'm confident you'll be very pleased if you give 'em a try.

5 years ago

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Dutch Jennings Midlothian, VA

I have purchased MANY ARs from PSA. The so-called "criticisms" of the PSA rifle here are pretty laughable and not something to be taken seriously but I suppose the author had to scape the bottom of the barrel to find something to snipe at them about. Yah well the reason PSA is a little slower than "other" companies sometimes is because they are blowing the competition away in price and quality- EVERYBODY wants them and they can't run fast enough to keep up. I'm sure S&W, Ruger and all the rest wish they had THAT problem all the time like PSA does. Other PSA owners I know also make a habit of going back for repeat purchases so they obviously are putting out a quality high demand product.

5 years ago

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Jim King Morganton, NC

I recently ordered PSA's 10.5" Carbine-Length 5.56 NATO 1/7 Nitride Lightweight M-Lok MOE+ EPT SBA3 Pistol. I had it shipped to my local FFL dealer. The gun arrived two days after the order was placed. Yes, it was in stock. But, a two day delivery on an order is phenomenal. Moreover it is exactly as advertised. Most of the complaints I read here aren't about the quality of the weapon. They will continue to be my go to place for my AR needs.

4 years ago

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starcastle22 Phoenix, AZ

Ordered a AR15 pistol, and was my mistake I had it sent to an out of business FFL dealer. Weapon was stuck at UPS office, I called PSA and they set up a return and I went online and selected a legitimate FFL dealer. All this caused a bit of a delay but not bad. PSA customer service was good to me. I was nice to them on the phone and they were nice and helpful in return. I also like how they make affordable guns and you can upgrade as needed which is fun. Way to go PSA!!

4 years ago

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Zane Adams Arlington, TX

I have made four purchases from PSA ove the last two years. A friend has made two purchases, a coworker two. Two out of those 8 had trouble with the arms. Crooked sight post, and a bad extractor. Both fixed with no questions. The extractor took 3 weeks. The sight took two weeks... Shipping included. Shipping notices were I consistent. But the products showed up quickly anyway. All of the firearms have been well made and all work very well and are accurate. Great value and good customer service. Just what you need. Nothing to complain about.

5 years ago

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David Astoria Lytle, TX

I've ordered 5 complete uppers, 4 complete lowers, and 2-3 BCGs from PSA over the past couple years. The quality is always great, the pricing is excellent, and the shipping times are always prompt. So, I've had zero problems with them. Of course, I can't speak for customer service as I've never needed it.

4 years ago

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JLH Dallas, TX

They are such a high volume builder of AR's that I was able to catch a sale and save a lot of money. The AR I bought had 124 five star ratings. They shipped it to the FFL I choose off of their website which was very close to where I live. The AR arrived way faster than I was expecting!!!

4 years ago