Cost Plus World Market Explorer program rewards customers for shopping online and in retail stores
Online coupons available at WorldMarket.com
Cost Plus World Market store credit card with flexible financing options for use at Cost Plus World Market retail stores but these cards cannot be used at WorldMarket.com
Create a gift basket kits available for purchase to customize a gift basket;These kits are strictly DIY (do it yourself) and will come

with a basket, cello wrap and filling. Gifts are not included and these baskets are not filled by WorldMarket.com employees

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The Bad

WorldMarket.com is lacking in its selection of gift baskets in comparison to the competition. Those which are available are fully packed and reasonably priced with interesting themes, but the selection is just not up to par. After researching online, our review team learned that physical gift cards are not eligible for use for online purchases and the e-gift cards are not eligible for purchases made in a retail store. This is a significant deficit when most stores gift cards or certificates work in either a brick and mortar store or online. The website yields search results which includes gifts as well as gift basket, so shopping for a gift basket is tedious. Filtering searches by occasion, theme, and holidays is virtually non-existent at WorldMarket.com.

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The Bottom Line

The "Create a Gift Basket" is a reasonable option for many people needing a collection of gifts to put together. There are several food basket gifts which have competitive prices and could fit the needs of many, but for a comprehensive selection of gift baskets for a variety of gift recipients, themes or holidays, one is better served going elsewhere. We do not recommend WorldMarket.com as a first choice for specialized gift baskets, but would recommend them for purchasing the "Create a Gift Basket" kit or food baskets which are not likely to need to be exchanged.

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User Reviews

Star Rating

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6 Reviews

Review Breakdown

5 grade

33%

4 grade

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1 grade

67%

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Judy Friedkin Philadelphia, PA

Awful. No customer service at all. Everything I asked, they refused. I wanted to send some mugs as a gift. I put in the address of the person and my address for the billing. After I saw there was no way to send as a gift. I wrote them immediately, within 2 minutes and they wrote back and said the price would be inside of the gift and there was nothing they could do about it. Then I asked them to cancel the order and they told me it was too late, just a few minutes after I purchased it. Then I asked if they could send it to my address and they said maybe but from the tracking I see it was not sent to me. How embarrassing to send someone a gift with the price inside. Now all I can do is hope it gets there in one piece.

10 years ago

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BR San Antonio, TX

Came in on Saturday the 8th of Dec. While in line a young employee asked if I wanted to save 30% on my basket. I said yes. She said to put a number in. Tried twice didn't work. Long story short, never asked if I was a member or wanted to become one. The elderly women running the cashier had not a clue. Brought over a very rude supervisor who didn't listen to what I was saying or said would help. Left probably $100 in the basket and left. I have been shopping at world market for decades, although at the forum location in Selma, TX and never will again.

7 years ago

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Regine Larosiliere Frankfort, IL

I purchased 4 forest green Lydia dining chairs. The chairs arrived without the legs. Who packs a box of chairs without the legs? Unbelievable. When I called the company regarding the issue, I was informed that parts and services will contact me between 3-5 business days. So, I will not receive the legs of the chairs for another two weeks. So dissatisfied and disappointed in the company. I will not be purchasing from World Market. They are unreliable and do not care about inconveniencing their customers.

8 years ago

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Daniel Lobera Fort Myers, FL

I signed into their rewards program and after four or five years and well over hundred dollars in purchases (including several pieces of furniture) today I found that I was not really a member, despite all the times that I entered my tel. number wich was allways accepted by the cash register. So as a result I did not receive any benefits from their faulty program. The cashier just gave me a brochure with instructions on how to sign up again... Really? World Market, you will not see me again.

8 years ago