Overstock.com Gift Baskets

Author: Kalicia Bateman

Top Ranked Companies

#1 GiftTree chevron_right

6.4 Overall Score

4.0

star star star star star_border

(814)

View Profile View Profile

#2 Costco Gift Baskets & Towers chevron_right

5.5 Overall Score

4.8

star star star star star

(23)

View Profile View Profile

#3 Olive & Cocoa chevron_right

5.1 Overall Score

4.4

star star star star star_half

(25)

View Profile View Profile

thumb_up

The Good

• Large selection
• Gift giving guides
• Social media presence

• Large selection of gift baskets available with multiple filtering options to narrow search criteria including Price, Food type, Brands, etc
• Helpful gift giving guides for gift baskets narrow search results and options
• Innovative methods to contact customer service
• High Quality Mobile app
• Low shipping costs: Up to $50 orders ship for $2.95 standard delivery, Over $50 orders ship for free
• Social Media

thumb_down

The Bad

• Limited filtering options
• Time consuming to browse

Being able to select multiple filtering options at once would be very nice. However, after you check one of the filtering radio boxes, the page reloads with the new results. To select multiple options, one must wait for the page to load and then scroll to the appropriate filter in the left sidebar. Removing filters is easy, but also has the same issue of the page reloading. To remove filters, click the "x" inside the box at the top of the search results for the filters which you want to eliminate. Filtering is not friendly on the mobile app. Too many results load without filters. When trying to scroll to the bottom of the page, results continue to load with some delay. Having separate pages or having the option to display a set number of results per page would make this site more user friendly.

gavel

The Bottom Line

There are many baskets which can be selected based upon many criteria. The prices for the baskets are very competitive and the shipping costs are excellent. Our team was impressed with customer service and highly recommends Overstock.com as a source from whom to purchase your next gift basket.