Cherry Moon Farms

Author: Kalicia Bateman

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The Good

• Vast selection of themes for gift baskets available
• Corporate gifts available
• Organic options available
• Monthly (Fruit of the Month, Cheese of the Month) gift basket options
• Helpful reminder service so that you won't forget an important occasion as well as exclusive discounts sent to members via email
• 100% Satisfaction guarantee - if you or the basket recipient are not fully satisfied with your purchase or the quality of the items in the basket, CherryMoonFarms.com will refund or replace the product with No questions asked.
• Discounts and coupons right on the website
• 24/7 customer service available via phone or online

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The Bad

The products on this website are well-photographed, but the site itself has a cluttered feel. The home page has paragraphs of material about the baskets which could easily be put onto separate pages. The information is good, but there is just too much to get through. Additionally, there are invitations to connect via social media and to visit the blog, but when one does, the information is old and one feels as though these invitations are due to the fact that "everyone else is doing it."

• CherryMoonFarms.com Blog (sparsely populated - last post April, 2012)
• Facebook (Thanksgiving, 2012), Twitter (December, 2012), Linked In, Google+ (November, 2012)

Their customer service claims they handle requests from social media. After reviewing the social media pages, this does not appear to be a robust or reliable way to contact someone for quick help.

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The Bottom Line

In the review process for CherryMoonFarms.com, we find no reason to suggest caution in purchasing from them. Their guarantee is solid and the customer service representatives are professional and friendly. Some discrepancies were reported from customer service regarding CherryMoonsFarms.com's products. This may be due to the fact that the main product that customer service representatives handle is ProFlowers. Our review team was especially impressed with the discounts and coupons published right on their website, making it easy for their customers to shop for gifts and to save money at the same time.