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3.7

Overall Score

Author: Jenna Vasquez

LAST UPDATED: August 12th, 2021

Headquartered in Bountiful, UT, Taxbot provides a user-friendly interface to track business expenses and prepare small businesses for tax and audit season. This company was created in order to help in tax returns, tracking small business expenses, and taking pictures of receipts. This software can help your tax attorney and accountant with all of the issues that surround the tax world.

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The Good

  • Security
  • Customer Education
  • Online Website and Mobile App
  • Flat Rate

Security

Taxbot comes fully equipped with a high quality standard set of features that make expense management and tax preparation much simpler, safer, and faster. Taxbot ensures its data is kept safe using 256-bit SSL (bank-level) encryption over all its users' financial data. Many credit card companies use this type of bank-level encryption to safeguard credit card information.

Customer Education

Taxbot gives subscribers access to professional tax tips and advice through a number of videos and articles. Their desktop site offers step by step installation and feature guides to help users navigate their mobile apps. Their live chat feature is incredibly responsive and helpful for potential and existing customers alike.

Mobile App and Online Features

The online website and Taxbot's free app are great tools when using this expense management software. 

The Taxbot app for Android and iOS both are made very well, easy to navigate, and can give you access to everything the online website gives you access too. Taxbot's free app is able to be downloaded through the App Store or Google Play Store. It tracks expenses, mileage, and helps you categorizes all of your expenses. These are some of the features that you are able to receive from your Apple and Android devices:

Expense Tracking: This expense management software does the basics. It will track your personal expenses and your business transactions in order to get your deductions.

Receipt Scanner: This software allows you to snap pictures of all of your receipts and scans them for the information needed to track all of your company's expenses.

GPS Mileage Tracking: Taxbot's mobile app tracks when you are driving in order to give you better tax deductions. By noting traveling expenses while filing taxes, you are eligible to receive a lot of money in tax returns.

Categorize Expenses: Each company is different. If you are a real estate agent you will have different expenses than a door-to-door salesman. Independent workers will have very different expenses than large companies. These tools allow you to organize your company in a way that will help your company become the best.

Although expense management is never simple or easy, the mobile app and features that Taxbot offers allow you to automatically store receipts, track mileage, complete expense reports, track income and expenses, and budget money.

Flat Rate

Taxbot is available at a flat-rate price of $19.99 a month, which is great for mid-sized businesses looking to save on their expense tracking software.

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The Bad

  • Price
  • Negative Reviews

Price

On the other hand, that flat-rate price can feel a little steep for individuals or small businesses with under 10 employees, especially when compared with the smaller pricing packages of some of Taxbot's competitors (for example, QuickBooks and FreshBooks both offer a small business package for roughly half the price of Taxbot). And while Taxbot is optimized for Android and iPhone models 5s and on, they have yet to tap into the rest of the smart device market as other carriers like Blackberry do not allow Taxbot to access certain parts of their devices. Also, Taxbot does not support multiple currencies, which can limit the mobility of certain business owners seeking a more global focus.

Negative Reviews

Although Taxbot has a lot of great features we have seen a lot of issues from users. Some have issues with the GPS, customer service, and with some of the programming. Our review of Taxbot is overall good, but these issues will have to be fixed before it becomes one of our top-ranked companies.

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The Bottom Line

Overall, Taxbot provides a safe, educational, and trustworthy component to any small business's financial management strategy. And while it may lack the traction, capabilities, and market share of some of the bigger companies, it is no less reliable. Its flat-rate pricing makes it a steal for mid-sized companies; just be sure your business is prepared to handle this monthly subscription, as it is the same for companies of all sizes.

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Star Rating

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2.5

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16 Reviews

Review Breakdown

5 grade

19%

4 grade

19%

3 grade

6%

2 grade

6%

1 grade

50%

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Clara Austin, TX

I've used TaxBot for several years - think I'm on my 4th year. It has simplified how I handle my taxes by so much that I'm able to overlook any glitches. It saves soooooo much time at the end of the year, can't imagine life without TaxBot. Yes, over the years I've seen the software have issues -- the biggest is when my mileage isn't tracked. But when I call customer service, they are ON IT and very helpful. Usually a reinstall of the app solves the problem. I do wish the online version and the app version matched better, I can't put as much detail into the app but I can add it in on my laptop later. Overall, this software is amazing. I can track more mileage than ever before ( was mostly winging it before ), I am keeping better track of income and expenses, all in the palm of my hand. Worth every penny!

7 years ago

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Tressidy Bountiful, UT

I had some issues with tracking but it turns out that my Android phone came out with a new update that turns apps off that run in the background like Taxbot does when it tracks my business trips. The customer service was very helpful in explaining this to me and walking me through the steps of how to turn it off in my phones settings!

7 years ago

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Gail Hawkins, TX

We have been using Taxbot for three years now. Wouldn't want to be without it. The ease of entry of expenses and income, the charts and grafts and mileage tracker are exceptional. Thank you Taxbot for helping to make life and tracking expenses so much easier!

10 years ago