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Author: Jenna Vasquez

LAST UPDATED: April 4th, 2020

SurveyMonkey is a global leader in survey software. The simple platform makes it easy for companies to get feedback from their employees or their consumers. Whether it’s about a recent activity or the newest product, MonkeySurvey’s software enables customers to easily create surveys, quizzes, and polls.

Top Ranked Companies

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The Good

  • Automatic Charts and Summaries
  • Discounts for Educators and Students
  • Free Basic Plan

Automatic Charts and Summaries

SurveyMonkey’s analysis tools are specifically designed to help businesses collect, share, and act on survey data. Now depending on the selected paid plan, the analysis features will vary, but listed below are all of SurveyMonkey’s analysis features:

  • Results Summary — automatic charts and summaries to provide quick insight to overall results
  • Filter Results — Filter respondents by answer, collector, time, and other important variables
  • Crosstab Reports — Compare multiple questions and answers in one easy-to-share report
  • Combined Filters — Narrow results by how respondents answered multiple questions
  • Sentiment Analysis — Automatically analyze open-ended responses as positive, neutral, or negative
  • SurveyMonkey Benchmarks — Compare responses to a global audience

Additionally, users can customize survey charts types and tables with their brand colors and labels, generate a word cloud with frequently used words, and design a customizable dashboard to present surveys.

SurveyMonkey also makes it easy to share the results in any format (CSV, XLS, PPT, or PDF).

Discounts for Educators and Students

SurveyMonkey is transparent with its pricing and includes the pricing structures for both personal and business accounts. But SurveyMonkey offers its products to educators and students at a discounted price. The Standard Plan is usually $99 per month; however, the educator/student discount reduces the cost to only $26 per month. The Advantage Plan will cost most users $32 per month, but the discount lowers the monthly price to just $23 per month (billed $276 annually). Although, users should be aware that they will need a valid student, staff, or faculty ID to qualify for the discounted price.

Free Basic Plan

For users that don’t want to sign up for a paid plan, SurveyMonkey does offer a free basic plan. While users won’t get the full scope of features and survey capabilities, they will have the ability to create an unlimited number of surveys, track email responses, write 10 questions per survey, and view 100 responses per survey. Basic plan users will also be able to see real-time results, share survey data, and view data trends.

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The Bad

  • Account May Be Terminated If Inactive

Account May Be Terminated If Inactive

SurveyMonkey will terminate any accounts and delete content if there is no activity for over 12 months.

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The Bottom Line

SurveyMonkey offers an easy-to-use survey platform that is great for personal or business use. Users can create surveys, polls, quizzes, and receive feedback via weblink, email, mobile chat, social media, and more. The platform will also automatically analyze results and create an easy to understand customizable chart. There are a few paid plans for users to choose from, but those who want to test out SurveyMonkey’s platform can sign up for the free plan. The features are fairly limited, but it allows users to get a feel for the platform.

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8 Reviews

Review Breakdown

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38%

4 grade

63%

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Review Source

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Kaitlyn Rios Ogden, UT

SurveyMonkey is a great and easy tool to use to survey my customers. It gives me good data to review and make business decisions on. I like the low cost and multiple survey options to get a better tool for our customers to use.

6 years ago

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Natalie Brown Boulder, CO

I used SurveyMonkey once in a school projected and I thought the website was very nice! It was easy to use and build my survey for class and send out to people. I recommend the service.

6 years ago

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Precious P Lakeland, FL

This is a unique way to test individuals and teach them as well. The opportunity is very easy and convenient

6 years ago