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Author: Jenna Vasquez

LAST UPDATED: April 4th, 2020

SurveyMonkey is a global leader in survey software. The simple platform makes it easy for companies to get feedback from their employees or their consumers. Whether it’s about a recent activity or the newest product, MonkeySurvey’s software enables customers to easily create surveys, quizzes, and polls.

Top Ranked Companies

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The Good

  • Automatic Charts and Summaries
  • Discounts for Educators and Students
  • Free Basic Plan

Automatic Charts and Summaries

SurveyMonkey’s analysis tools are specifically designed to help businesses collect, share, and act on survey data. Now depending on the selected paid plan, the analysis features will vary, but listed below are all of SurveyMonkey’s analysis features:

  • Results Summary — automatic charts and summaries to provide quick insight to overall results
  • Filter Results — Filter respondents by answer, collector, time, and other important variables
  • Crosstab Reports — Compare multiple questions and answers in one easy-to-share report
  • Combined Filters — Narrow results by how respondents answered multiple questions
  • Sentiment Analysis — Automatically analyze open-ended responses as positive, neutral, or negative
  • SurveyMonkey Benchmarks — Compare responses to a global audience

Additionally, users can customize survey charts types and tables with their brand colors and labels, generate a word cloud with frequently used words, and design a customizable dashboard to present surveys.

SurveyMonkey also makes it easy to share the results in any format (CSV, XLS, PPT, or PDF).

Discounts for Educators and Students

SurveyMonkey is transparent with its pricing and includes the pricing structures for both personal and business accounts. But SurveyMonkey offers its products to educators and students at a discounted price. The Standard Plan is usually $99 per month; however, the educator/student discount reduces the cost to only $26 per month. The Advantage Plan will cost most users $32 per month, but the discount lowers the monthly price to just $23 per month (billed $276 annually). Although, users should be aware that they will need a valid student, staff, or faculty ID to qualify for the discounted price.

Free Basic Plan

For users that don’t want to sign up for a paid plan, SurveyMonkey does offer a free basic plan. While users won’t get the full scope of features and survey capabilities, they will have the ability to create an unlimited number of surveys, track email responses, write 10 questions per survey, and view 100 responses per survey. Basic plan users will also be able to see real-time results, share survey data, and view data trends.

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The Bad

  • Account May Be Terminated If Inactive

Account May Be Terminated If Inactive

SurveyMonkey will terminate any accounts and delete content if there is no activity for over 12 months.

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The Bottom Line

SurveyMonkey offers an easy-to-use survey platform that is great for personal or business use. Users can create surveys, polls, quizzes, and receive feedback via weblink, email, mobile chat, social media, and more. The platform will also automatically analyze results and create an easy to understand customizable chart. There are a few paid plans for users to choose from, but those who want to test out SurveyMonkey’s platform can sign up for the free plan. The features are fairly limited, but it allows users to get a feel for the platform.

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Star Rating

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8 Reviews

Review Breakdown

5 grade

38%

4 grade

63%

3 grade

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1 grade

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Review Source

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Karen Torino Tallahassee, FL

SurveyMonkey is a great way to respond to businesses or researchers through surveys. It is also really easy to obtain the results to your own surveys. I did not give 5 stars however because for smaller companies, the price really adds up.

6 years ago

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Jacob American Fork, UT

SurveyMonkey is extremely easy to use and most often free to gather information and data. Especially as a student, SurveyMonkey was quick, simple, and free.

6 years ago

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Rathan Kumar Trabuco Canyon, CA

When I need to ask quick poles to a large group of people, survey monkey has a very easy to use platform to ask a survey.

6 years ago

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Nicholas Genes Los Angeles, CA

I used survey monkey while in college. This was a great way to get first hand feedback on research and opinions.

6 years ago

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Cam McClellan Magna, UT

I enjoy the free surveys from survey monkey. They are easy to set up and easy to take from the user standpoint.

6 years ago