Groupon

I ordered an e gift and 100 times checked the email and the recipient never received it so I had to print it and mail it. I accidentally ordered something and realized it right away so I "cancelled" it but it took several days to get it reversed. Today I saw a reminder email on an "exclusive" by invite only offer for Uber, which is my son's only way to get to work at the moment and costs him $50/day so I thought GREAT I'll get one. One was apparently the only option. I was ordering it for him and checking out and hit an incorrect button that booted me out. I went right back in and it now says SOLD OUT. My thing is if it's an invite only deal and you are only allowed 1 per member why would you not have enough to cover your invites??

I never had an issue with Groupon but recently I purchased an item using Groupon but the item was actually bought through GrouponStores. I tried to cancel this item the day I purchased it. Their return website was not working. I went on the chat site and was told that I was pass the 2 hr limit to cancel . So when item came it took a lot of time and energy to get the UPS "return Label". Finally I did receive it and worked with the on-line chat person who did refund all my money once I proved that UPS delivered the item back to their warehouse. I would be very careful when purchasing through Groupon to make sure who you are actually purchasing from.

Since they don't have a phone number, I E-mailed them inquiring on how to transfer back a gifted groupon because my father didn't know how to use it, making it useless for him because he went to the event already. It took them a few days to even respond the first time so I E-mailed again asking if they received my inquiry, they asked me all my information like card number, how much the charges were for, how the charges appeared on our statements, etc. They originally stated that if the groupon is in my fathers name that I couldn't be the one to transfer it back. Other E-mails, they kept copy and pasting instructions from their site saying things like, in order to gift someone a groupon you must do steps.... but that wasn't my inquiry.. If I wanted a solution that I could find on the website, I know how to read. I got 10 E-mails in before finding out that I could speak to someone in a live chat, got the issue situated within about 5 minutes. Every single E-mail I received was from a different representative, literally, and I had to re-explain my issue every single time because I guess they don't keep records of conversations or don't read the E-mail to really understand what the exact problem is. I replied through my original inquiry, therefore, replying to every past E-mail, but I guess they don't know how to look back at previous conversations.. it took about 2 weeks to resolve a problem that took only 5 minutes in a live chat, ridiculous. The groupon is about to expire as well, such a waste of time. I only gave 3 stars because I haven't had a problem with the actual groupons, yet.

I have purchased 2 items for delivery from Groupon. 1 was broken and had to be returned(they offered to replace and I declined).... and the other they sent in the wrong color....They refuse to fix this and the only option they gave me was to return for a refund(which they said will take a month) And reorder the item to have another delivered. Why do I have to fix their mistake??? I doubt it will order any products from them again. I have purchased coupons for local businesses from them and always been happy with that. And that is the only reason I gave them 3 stars. But I would not recommend purchasing items for delivery. For me... 2 items ordered and problems with both and on top of that Groupon refusing to correct their mistake....not a good track record!!! I'm no happy!!!

I have spent thousands of dollars on Groupon over many years and have had only ONE COMPLAINT in this time. I purchased a fitbit Smart Braclet recently and was not happy with it so I rang up about it and was told to take a photo or video of the item which surprised me as I was wondering how you take a photo of an item that does nort work. I have now deleted the Groupon aap and have purchased my last item from Groupon as I was disappointed in the response I received. Rodney Sondergeld.

My experience with groupon hs been good up to now!!! But I bought a mattress and saw they still had my old address I tried to put my new address in but it would not let me ho it did not let me know it was still my old address till after I paid for the mattress went to change the address would not let me to cut it short I had to phone them at over £3 a minute and you get all these tutorials and then you were told to wait while they do this and do that so I think the call has cost me in the region of 40 something pounds disgusting

When trying to redeem coupons I'm finding it difficult for the company to do adequate work or so times even return calls to make an appt. when Customer Service tries to contact these vendors unsuccessfully & they have to refund the Groupon the vendors should be removed so that others don't repeatedly buy group one for services which are ultimately unavailable or of ver poor quality.I have had this happen with the last three vendors I've purchased.

My fiance and I use groupon a lot and we love how many different deals you can get on there. Their app is really easy to use and the filters make it simple to find exactly what you are looking for. However, beware that when you buy some of the things on groupon you can't use it for the first 24 hours. So be careful when you present you groupon if you just bought it a few hours before going to restaurant.

Not all items are what they seem to be. The dumplings maker is said to be steel. It is aluminum. The small size is too small to make a proper dumpling. I sent mine back and ordered the large size. That is not long enough to press a dumpling unless you use two steps. A waste of time. Bottom line use a fork to seal the dumpling.

I ordered a peppa pig inflatable peppa pig play mat. The item is fantastic but the only let down is filling it up with water. The bit where you put water in is very tricky because it’s such an awkward hole and you have to stick your finger in it to keep the water in.

Groupon's mobile app can be so temperamental sometimes...it has a hard time (at least for me) to find things in my area. I can find better deals elsewhere anyways, so it doesn't bother me that much!

I was excited when I first started using groupon since it did seem like there were so many great deals to take advantage of. I soon found that the app just encourages mindless scrolling to for stuff you dont need. If you save 40% on buying something you had no intent of buying before looking at groupon you are not saving money you are spending it!

Once you get a hold of customer service, it's a great experience. I give it a 3 because you can't get a hold of Customer Service easily.

Groupon is good for things you want to go do, but I am leery with purchasing with them from a previous experience. There customer service is not up to par either.

I have bought several of these and have used most of them. I do not appreciate the items that are sexually explicit in the feed as sometimes my kids got onto the site.

I purchased an allergy test from groupon. The company was difficult to deal with and not helpful at all.

Good work and isnredeemable by lots of places. Never had a problem but sometimes it doesn’t fulfill what I need.

Ordered a quilt set and on opening had blood stain on it