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Wells Fargo

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5.5

Overall Score

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Matthew Carbaugh Herndon, VA

Had Wells Fargo credit card for over 5 years and never had any problems with wrongful charges. I appreciate the mailed statements every month.

7 years ago

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Emma Gilbert, AZ

I love wells Fargo. When my card number got stolen they reimbursed me what was spent and the process was quick and easy to prove the fraud.

7 years ago

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Sam Anders Orem, UT

When I first turned 18, I got a Debit & Credit Card with Wells Fargo. I cancelled my checking account 1-2 years ago due to their unethical business practices. I'm only keep the the credit card active since I've had the account 10+ years and closing the account would impact my credit score.

7 years ago

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Danuel Allen

Simple card for our family. We have been happy with the service. Be careful to make payments on time, because the fees and interest rates can hurt you long term.

8 years ago

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Hunter Kasprzyk Gilbert, AZ

Wells fargo declines my debit card all the time because it thinks its a identity theft when its just me trying to buy something. If the purchase is over$200 it usually gets cancelled even tho I have called them and told them that its me and I want these types of purchases to go through in the future. Its terrible and i wish i could change but this what my parents use for all their stuff so i can't

8 years ago

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Tom Pleasant Grove, UT

Wells Fargo has the best options for credit cards. They have so many options with the right credit card for you and your situation.

8 years ago

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Kibsaim Rebollar Austin, TX

They had unethical practices. I feel terrible for the employees. The CEO did resign so thats why I decided to go from one star to three.

5 years ago

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Dennis Carroll Emeryville, CA

They boost my credit limit when I traveled half way across country and funds running low. Thanks1

6 years ago

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JustG4Me

They have been more than helpeful. They have also been a pleasure to work with.

6 years ago

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Cheyanne Osoria Oklahoma City, OK

They are okay. WF tends to have a lot of mobile app issues that I am not found off. I also hate the number of fees their are, especially since being a customer for so long.

4 years ago

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Esther Noshahi Dallas, TX

It was unpleasant perhaps the bad weather put the teller in a rude mood and not even a smile on such a pretty face, sadly I don't think that I will be going inside in the future.

4 years ago

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Danielle Luma Tallahassee, FL

I currently bank with Wells Fargo and it is an OK bank. They need to work on alerting their customers better when fraudulent activity occurs, other than that they are okay.

4 years ago

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Robert Serabin New York, NY

I was a 20 year customer trying to refinance my mortgage. Never missed a payment. They were not competitive on mortgage rate; Insensitive to their customers' needs. Real PR problem.

4 years ago

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Hannah Barth Tallahassee, FL

My credit card from Wells Fargo was great to start improving my credit. The payments were easy to view and pay.

4 years ago

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Anya Lee Jacksonville, FL

Wells Fargo has good customer service. I had an overcharge on my account and they were pretty helpful with resolving it and explaining it to me.

4 years ago

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Olmanika Milfort Tallahassee, FL

I currently have a debit card with Wells Fargo and the services are phenomenal. They are always good with customer services and they are swift with the services

5 years ago

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Maureen Canelo Valdosta, GA

My experience with Wells Fargo has been beyond satisfactory their service and security is reliable.

5 years ago

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Lizzie Billings West Valley City, UT

Reliable company. Quick to help and quick to dispute charges of there are ever issues. They have their customers back!

5 years ago

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Keld Sperry Lehi, UT

There are a lot of fees with Wells Fargo. They also make it sneaky to be signed up for different unwanted services. I had to leave because I don't think they were trustworthy with my money.

6 years ago

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Keron Grey Tallahassee, FL

I love being able to zelle other banks without an extra charge and get my money back easily as well. Wells has always been responsive to questions and issues, both online and through my local bank.

6 years ago Edited September 14, 2021

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Myken Cheyenne, WY

I love my Wells Fargo credit card! The sign up bonus was great and the customer service has been awesome.

6 years ago

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hmarashi Newark, NJ

The college card program that wells fargo offers is a good one, my interest rates aren’t too high and the services offered are adequate.

6 years ago

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take7 Sandy, UT

They were fine but fees were outrageous. The local banks were helpful and good so we liked to use the physical location. It was nice they were widely available in the west.

6 years ago

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Kiana Chatfield Grass Valley, CA

The people there are very helpful but my card does get stopped at certain times which can be frustrating. But overall a great company.

6 years ago

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Jaida Williams Tallahassee, FL

Been with them for years and I haven't had any issues since. They. are helpful in difficult situations.

6 years ago

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Melanie Rio Rancho, NM

I love the Wells Fargo cars, the app was great, but the fees are killer. If you use everything Wells Fargo all the time you should Be good to go!

6 years ago

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Zac Marx Brighton, CO

My Wells Fargo credit card is pretty good. I like how it is accepted at most places I shop. I also like the look of the card.

7 years ago

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Keeli Hansen San Jose, CA

I have always had a great experience with Wells Fargo. They are always so kind and willing to help solve any problem

7 years ago

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Rob Whipple Mesa, AZ

Very helpful and friendly customer service. Ties right to my other accounts. Easy online access and management.

7 years ago

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JR Suguturaga Orem, UT

Being a well established company it was easy to use the card wherever I needed it and the billing process was easy as well.

7 years ago

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Kristen Schow Pleasant Grove, UT

Not super impressed with my credit card. Lots of fees and it's hard to get someone that speaks English when I need help. Their email system is great though.

7 years ago

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H Moore Lehi, UT

I run my business accounts through Wells Fargo as well as my business credit cards. Great customer service!

8 years ago

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LeAnn Baytown, TX

Love my points cards. Wells Fargo has great customer service.

5 years ago

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tammy smith Salt Lake City, UT

It's easy to pay online and I get points and/or money back on the 2 cards I have

8 years ago

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Ronald McCarthy El Paso, TX

I have a great intrest rate and I recieved outstanding customer service

9 years ago

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Federico Trujillo Riverdale, CA

Statements are very easy to read and well documented. Online access makes paying easy and accurate

9 years ago

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ANGELA D HUDSON Detroit, MI

They are very when it comes to giving an opportunity for credit,and I they should be more open when that's where my employer uses and that's where retirement fund is through

9 years ago

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Mymy Tallahassee, FL

I really enjoyed using the student credit card and getting money back on some of my purchases!

4 years ago

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Robert Ashbee Mason, OH

Love their Credit Card selections. They have some of the Best 0% Cards on the Market

4 years ago

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Jackie Gardner Riverton, UT

I have banked with Wells Fargo for over 20 years. I love the ease of the services online.

4 years ago

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Steve Colella Coraopolis, PA

I have never had a need to contact their customer service. They app could be better. The offer many promotions.

4 years ago

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Van M. Orem, UT

Good Service, I like their website because it's easy to use. They have been good to work with.

5 years ago

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David Glauser Salt Lake City, UT

I've had a Wells Fargo credit card for years. Solid rewards program and good consumer protection.

5 years ago Edited September 14, 2021

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Linda felt Salt Lake City, UT

They have been good over the years in loans we have got from them. The interest was good.

5 years ago

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Tagg Ogden, UT

I have been underwhelmed with the Wells Fargo credit card. Their cash back rewards are low and lacking. Nothing very exciting about it.

6 years ago

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abe fried Bensalem, PA

Horrible customer service, they shut down account with no reason along with horrible product availability. even their commercial counter in my area is very slow.

6 years ago

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Rocio Diaz Tallahassee, FL

Great APR rates and many rewards are available. Very good perks as well as cashback options.

6 years ago

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Azrienne Tallahassee, FL

trustworthy bank. easy to view statements and balances through their mobile app!

6 years ago

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Kilee Wagner Eagle Mountain, UT

Wells Fargo credit card has great rates and rewards! We've always been happy with ours and haven't had any problems.

6 years ago

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Kbr Pleasant Grove, UT

I have a Wells Fargo account because they are more of an international bank but I have never use the credit card because the interest rates are way too high!

6 years ago