Name: Wells Fargo
Rating: 4.1

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Rosann Stanko Logan, UT

We have used Wells Fargo for years and years. We appreciate the customer service in the branches, but it is difficult to get through any phone lines. We do think their per cent to use their credit cards is way too high.

7 years ago

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Rylie Crandall Draper, UT

I like Wells Fargo because I am always informed about what I owe or how much money is in my account. This company is great about keeping you informed.

7 years ago

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Jason Brown Lehi, UT

I've had a Wells Fargo card since 2003. Their ATMs are always accessible across the USA. It would be nice to have more globally. Also, if more ATMs were accessible at sporting events, it would be fantastic.

7 years ago

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Doug Fox Eagle Mountain, UT

We recently had some issues with Wells Fargo when our cards were shut down and unavailable for use due to some national snafu. Had to actually drive into the branch to get the problem fixed. For the most part, Wells Fargo has been OK.

7 years ago

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Jorden Laird Front Royal, VA

I had a few unauthorized charges I noticed on my account and WF handled them quickly and processed a refund for me. I feel safe with them handling my money

7 years ago

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Alyssa Scott Mesa, AZ

Wells fargo is very good. I have never had any problems with them. They always assist my needs when i ask. and they always takecare of you and help you out. Very good customer service. My credit card has never failed me.

7 years ago

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Erin American Fork, UT

such a great way to get a credit card. the service is great. once we had a fraud issue and wells fargo cleaned it right up and kept us from paying too much, amazing service

7 years ago

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Shane Alpine, UT

Wells Fargo's credit cards are great! I have never had trouble with mine. They are easy to get, it doesn't take long. They are also good quality material.

7 years ago

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Brady Hanson Orem, UT

Wells Fargo’s credit cards provide you with cash back bonuses and points that you can cash in for gift cards or swag. Their interest rates are standard and you don’t have to pay them if you pay off your card before 30 days. They provide typical service for a credit card.

8 years ago

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Kristin G Pleasant Grove, UT

We bank through Wells Fargo here in Utah so our credit card is through them. I love the customer service from Wells! I feel confident in recommending this company.

8 years ago

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Toni Purdy Bullhead City, AZ

I have banked with Wells Fargo for 21 years. So friendly and knowledgeable. ER=asy to access accounts online.

5 years ago

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Shaznae Tallahassee, FL

i have had this company since i was 14. if fraud occurs in your card. they get it disputed and help you immediately

5 years ago

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Daniela Garcia Miami, FL

Wells Fargo always keeps me up to date. Their communication is impeccable. I have never had a problem with this bank.

6 years ago

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Odao Ogbonmwan Mableton, GA

I had a college credit card here and didn’t like how they would purposefully put interest charges on my card right after I would make a monthly payment or a transaction. This wild then force the account to go over my credit limit. I was so happy when I finally payed off the card and closed the account.

6 years ago

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Taylee Warner Riverton, UT

Right when my card broke Wells Fargo was right on it to make sure my new card was on the way in the mail.

6 years ago

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James Zuck Dallas, TX

APR is 16.99 and there is no fee. They helped me rebuild my credit starting with a secured card-and now I'm it a $7,500 limit.

9 years ago

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ChristianB Chipley, FL

I am a new costumer to Wells Fargo and I'm a little underwhelmed by the service. Their company seems like they would be helpful but their random charges for any little thing just kind of confuses me.

4 years ago

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Maude VORRICE Leavenworth, KS

someone attempted to open an account in my name. They were extremely helpful with intervening and preventing any identity theft

4 years ago

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Uncle Reviewer for Fundraiser Syracuse, UT

Felt like their strength was their personal customer service. Had a good experience with them, just moved on to other banking options and perks that I preferred.

4 years ago

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TrudiS Cambridge, OH

Overall Wells Fargo has the best customer service! Very helpful when explaining questions you might have about a service that they offer.

4 years ago

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Carolyn Hazleton, PA

There are so many credit card companies and Wells Fargo is one I would recommend. They are easy to deal with and get things resolved.

4 years ago

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Thomas Belmont, NC

Wells Fargo - Just not the same bank after Wells Fargo took over. I opened a checking account, and gave them $500 and a draft. I change my mind, and it took almost 6 months to get my money back.

4 years ago

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Rustys777 Morganton, NC

I've banked with Wells Fargo for years and their customer service is the best. It's very easy to talk to an actual person and low fees are a bonus.

4 years ago

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Sarah Huda Los Angeles, CA

You can't expect much from a bank and the cash back of Wells Fargo is no different. I can appreciate the fraud prevention and I've never had trouble getting a real person on the line for help.

4 years ago

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Ramona Kiffing Chapel Hill, NC

I have been banking with Wells Fargo for many years and I enjoy their service. However, they need stricter guidelines for protecting our account against fraud.

4 years ago

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Kayla M. Tallahassee, FL

I have never had issues with my Wells Fargo card or account. Very good security as well and atms and banks are available everywhere

4 years ago

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rohanna meikle Tallahassee, FL

I have a great experience with Wells Fargo credit card. The customer service team is great. The app and website is good quality.

4 years ago Edited December 1, 2021

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Rocio Diaz Tallahassee, FL

Credit cards from Wells Fargo are great for long-time customers and students as they offer several discounts and benefits. They can be expensive however.

4 years ago

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Ruth Jeanmary Tallahassee, FL

One of the best credit cards I've had! Wouldn't go anywhere else! Customer service is also great whenever I have questions!

4 years ago Edited November 5, 2021

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Alexis Mcintosh Tallahassee, FL

Great service helpful staff, would definitely recommend. Banking is made so simple with them, they help me with all my investing needs

4 years ago Edited November 4, 2021

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Frances Harmatuk Baltimore, MD

I recently lost my credit card and the ability to stop and reorder online was very helpful and easy to use. The card was sent immediately and activating was very easy to do.

5 years ago

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peter harmatuk Poolesville, MD

ONE of the worst banking services around. I have NEVER had any good experiences with them with in their credit services. I have had issues with fraudulent charges and the process I was required to undergo, made it a "punishment" for me.. They are crooks and should not be in the banking business (see the "false loan request" scandal of a few years ago.

5 years ago

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The Man Flake Rio Rancho, NM

They are trustworthy with my money and I can't say too much. Although I can't understand what they mean when they change a policy or what had changed. I would recommend explaining so that customers can understand better.

5 years ago

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Taylor Hall Los Angeles, CA

I have used Wells Fargo for years and I’ve never had any issues. I enjoy the accessibility of the app, and how easy it is to control my accounts.

5 years ago

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Omara Obas Tallahassee, FL

it protects my money. I love it. it's easy to send money to other people if you want and it's very helpful and convenient.

5 years ago Edited November 2, 2021

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Mason Allen Provo, UT

I had a really good experience with Wells Fargo until I got involved in their credit cards. The app needs some work to match up with the needs of the credit card and the fees and rewards are not great.

5 years ago

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Preston Darger Orem, UT

Been with Wells Fargo for years. They have had a tough go with their PR but have always handled my business with trust and care.

5 years ago

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Emily Grossman Houston, TX

I bank with Wells Fargo which has great customer services! My card was messing up and they sent me a new one within days

5 years ago

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jaci finch Corpus Christi, TX

I have a Wells Fargo teen checking account with my family. Wells Fargo is a great bank and I enjoy the online banking features, but there are a lot of fees. It is definitely cheaper to get a credit union.

5 years ago

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Jen Smithfield, UT

We use Wells Fargo for all our banking needs. We have had awesome experiences with all the people we have worked with there.

5 years ago

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Betty Brigham City, UT

Wells Fargo is a reputable company. We have been served well through the years. Their customer service is good. "Bill Pay" is one of our favorite perks with this bank.

5 years ago

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Dre35 West Valley City, UT

I've had a Wells Fargo credit card for almost 20 years, and it has been a great card. The customer service is decent, but you can't expect much with a large bank.

6 years ago

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lani tuihalamaka Cheyenne, WY

I was approved for a wells Fargo credit card and was told I could increase my limit after 6 months on time payment. After doing just that I was told I would have to close the card and apply again if I wanted a bigger limit. No one said anything about a brand new card.

6 years ago

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RodrigoRamirez Austin, TX

This was the first credit card I opened, which I appreciate. However, the service, the interest rates have all been sub-par. The points system is sub-par, the interest rates are high. It's one of those cards I paid out and decided to not put any more charges on. Their customer service however, has always been good to me.

6 years ago

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Eriel Joyner Tallahassee, FL

Best bank out there period. Whenever fraud is done to my account, only a couple times, they always get is squared away in a timely manner.

6 years ago

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Geneve Pierre Fort Lauderdale, FL

I love this bank. They make sure my money is secured and watched over 24/7. Their customer service is really great and award worthy.

6 years ago

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Nicholas Atkison Tallahassee, FL

I love Wells Fargo! They treat me very well, always take care of whatever I need, and make sure any fraudulent chargers are dealt with swiftly.

6 years ago

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erin American Fork, UT

These guys actually helped me pay for my college by giving really helpful tips. as well as protecting my account and keeping it safe.

7 years ago

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nathan brewer Lehi, UT

We really like using our Wells Fargo credit card. It gives us good rewards points and we have been on some fun trips because of those reward points.

7 years ago

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Magaly De Avila Provo, UT

Wells Fargo always provides me the best service, they are very quick to solve problems like getting new cards sent out to you.

7 years ago