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Capital One

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6.1

Overall Score

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Brandon San Antonio, TX

Great customer service handle problems fast and will great results

8 years ago

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Harry Prairieville, LA

It was good. They are very customer friendly.

8 years ago

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Symsol Tujunga, CA

Helpful when things are good- a little more difficult with problems or late payment

8 years ago

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Mary T Jackson, MS

Great and glad they gave me the credit line

8 years ago

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Waw Raleigh, NC

Hard to get credit line increased even when payments are on time and more than the minimum.

8 years ago

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Ward Kansas City, MO

Being able to get a credit card and establish my credit

8 years ago

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James Lexington, SC

Awesome! The application process was a piece of cake.

8 years ago

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Karla G. Valencia, CA

Cash back points to use and whatever I want

8 years ago

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Francisco Rivero New York, NY

Very professional, very understanding, and take their time with customers.

8 years ago

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Gary Virts Lenoir, NC

Interest rate is a little high and they penalize you for paying the minimum amount each month.

8 years ago

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Marybeth Little Paradise, CA

Great service; double miles on every purchase. Etc.

8 years ago

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Randy Jones Shelbyville, TN

High limits with easy terms. 0% introduction offer

8 years ago

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James Sumter, SC

All services fine, just a little high on interest, and they never reduce it.

8 years ago

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John Carpenter Ware, MA

They do not put their customers first, rather they take the word of their company companions(businesses)

8 years ago

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Susan J Rentz Griffin, GA

Great Customer Service and fraud monitoring.

8 years ago

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Robert E Madden San Jose, CA

The're accurate & competitive and do what they're supposed to do

8 years ago

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Sonny Dehart

Customer card was good to use and never declined

8 years ago

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Mark Lawrence Dundalk, MD

Excellent customer service and high quality products

8 years ago

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William Kyzer Hermitage, TN

Excellent fraud protection; credit monitoring.

8 years ago

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Ricky Phelps, WI

Easy to review acct online and complete monthly payments

8 years ago

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Becky Connersville, IN

Good relationship with them and have a good history with them

8 years ago

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WALTER MCCOY JR Las Vegas, NV'

Never had any problems , customer service is great

8 years ago

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Victor Munoz Austin, TX

Because they offer cash back in gas or market spending

8 years ago

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Frank Orem, UT'

They are great to work with and I love the travel rewards.

8 years ago

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Darryl E. Dech Reading, PA

Efficiency, excellent web site, always sending financial information.

9 years ago

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Richard Oldenburg Tehachapi, CA

accurate and available for consultation 24/7

9 years ago

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Alex Pierre Orlando, FL

Too much interest on the credit card, forty-four percent is legal theft, will never use another credit card from them again

9 years ago

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Doug Hockett

Efficient and easy to use. I trust them to give me good value and service

9 years ago

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J Pena Lexington, KY

It' s an excellent company, very well organized.

9 years ago

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hiyam alzer Annandale, VA

low interest, no annual fee, great customer service

9 years ago

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Toni King Stockton, CA

excellent customer service very helpful to customers

9 years ago

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Barry Berguson Taylor, AK

Because they keep informed about my account activite.

9 years ago

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Susan Heyduk Philadelphia, PA

Awesome company love the rates! Been with company for years.

4 years ago

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Sandee Atherton Pompano Beach, FL

So far so good...no complaints. Payments are easy to make per phone..

4 years ago

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James A Crawford jr Akron, OH

They are very good to the customer and your billing is detailed

4 years ago

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Anastasia Robinson Saraland, AL

It takes too long for my payments to process and if I make more than one payment one is always getting refunded and never shows in my account 😒

4 years ago

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Melissa Samoraj Miami, FL

The first time I had a dispute they took care of it immediately.

4 years ago

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Heather Webb Huntington, WV

I had horrible experience trying to submit payments. Due to errors my account was canceled without receing an option to try to fix my issue

4 years ago

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Franco Fardales Jonesboro, AR

Best card I've had so far and lots of benefits including cash back

4 years ago

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RLuff Tucson, AZ

Great customer service. Easy and convenient app for smart phones.

4 years ago

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lawnguy69 Howell, MI

Love the Savor card for 3% back at restaurants, and now grocery stores too.

4 years ago Edited January 26, 2022

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Sheena

Love capital one. Just wish there was a way to roll multiple accounts into one payment

4 years ago

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Michael Leslie Flint, MI

My longest credit card to date. I just wish the rates reflected the length of our relationship.

4 years ago

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Rosita Khalehpari Winnetka, CA

Professional people! I get text messages if something is wrong.

4 years ago

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Jennifer Wasilla, AK

They have been very professional and courteous with anything I've ever needed

4 years ago Edited January 1, 2022

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Dixie St. Petersburg, FL

This is my favorite card, and has the best customer service!

4 years ago

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Kaela Tallahassee, FL

I love that everytime I shop, it’s helping improve my credit score.

4 years ago

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Chris Billings, MT

Awesome customer service great rates easy to use app top notch!

4 years ago

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Senioragent1 Dallas, TX

I love my capital one cards and the rewards I get. Great customer service!

4 years ago

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Janet Lucas Ellicott City, MD

Best Credit Card with tons of benefits I have used my card for over 20 years

5 years ago