Name: Bank of America
Rating: 4.1

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Jenni Zollinger Aiken, SC

Love my Bank of America credit card. The cash back is awesome! The mobile app makes it easy to monitor my card.

4 years ago Edited January 6, 2022

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janice dorvil Tallahassee, FL

I've had a few bad encounters with bank tellers. And once there was an instance of things that I did not buy that showed up on my account I'm not sure why.

4 years ago

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abw fsu Tallahassee, FL

I love the customer service and perks I get with BoA, but I don't like how similar the card numbers are. Not enough variation for me!

5 years ago

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Wilinda Sylvestre Chapel Hill, NC

The Bank of America credit line has been the best. It has allowed me to budget and spend while raising my credit score.

5 years ago

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Jwat1213 New Market, MD

I have a car loan with them. Great rates and easy to make payments through the app. The app is great

5 years ago Edited September 14, 2021

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Maureen Canelo Valdosta, GA

Bank of America has an extraordinary customer service department they are able to assist in a timely manner.

5 years ago

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Robert Okray Orlando, FL

I’ve used Bank of America for years, whenever I had any issues, customer service was quick to fix it.

6 years ago

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abe fried Bensalem, PA

Not as professional as other big banks, their financial services are decent at best. not much to speak of in service or product availability.

6 years ago

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Keron Grey Tallahassee, FL

I've had this for four years and all my charges come through fast and I can zelle whenever I want to. Excellent card with excellent rewards. Being able to pick my 3% category is wonderful

6 years ago Edited September 14, 2021

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Myken Cheyenne, WY

Bank of America offers many different rewards cards and I have several! Awesome rewards which is a big deal for me!

6 years ago

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Jami Lucas Eagle Mountain, UT

We got a great sign on bonus and have been pleased with the card since. We use it monthly and get rewarded.

6 years ago

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Danielle Powell Long Beach, MS

Really like this credit card. Customer service representatives were always helpful and website is user friendly

6 years ago

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Frantzlida Tallahassee, FL

I love my Bank of America, their customer service is amazing and it’s easy to access your money online.

6 years ago

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Amanda Warrendale, PA

My bank of america card has never given me any issues and their customer service always catches fraudulent charges.

6 years ago

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Ron Durfey Pleasant Grove, UT

I use Bank of America for personal use. I love the ability to pay bills and check my balance on mobile devices. Interest is comparable to other credit cards I use.

7 years ago

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Susan Pleasant Grove, UT

Non-intrusive. Comparable rates. Advertising efficiently. Great personal customer service. Well known name.

8 years ago

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Kristin G Pleasant Grove, UT

Bank of America credit card is a reliable company. They offer competitive rates. I don’t receive extra travel points with mine but I know some do.

8 years ago Edited September 14, 2021

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Jean Ayers

Help after identity theft.They were able to get me credit for all the problems.

6 years ago

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james pettinelli

Normally it is month to month business...they did alert me when my card was being used by a thief.

8 years ago

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Bob Trammell

Great fraud support and good cash back option that pays every month

8 years ago

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james coe

Great benefits . No waiting on phone as a platinum honors member

8 years ago

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Wesley Clark

The card features are great and the customer service is excellent.

8 years ago

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Jarred Lake Havasu City, AZ

Jarred was most helpful, very patient with me as I am 87 yrs old.

8 years ago

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Chef D Pomona, CA

Nothing but good experiences, If in doubt they provide great customer services

8 years ago

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Omneya Andrea Acosta-Dhmaid

High Interest is what gives it a 4 star. It make is hard to pay down because of this

8 years ago

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T Bell Stafford, TX

Ease of use. Excellent customer service. Knowledgeable team members

8 years ago

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RobertSamuelson Taneytown, MD

Many years of good service, but 1 contentious erroneous charge, which was VERY had to get resloved.

8 years ago

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Kenny Knox Wichita Falls, TX'

great terms, cash back, early bonus given if spend so much in for 90 days

8 years ago

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Dani Springer Brooklyn, NY

Good App and website. Good customer service but very hard to reach (especially if outside the U.S.)

8 years ago

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Karen Fortier Monroe, WA

Their customer service and support have always been fantastic.

8 years ago

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Dave Greenville, TX

Fair and great customer service. Friendly staff at the local branch.

8 years ago

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Jack San Diego, CA

3% rebates on gas, 2% at grocery stores, no annual fee. If you have a problem, they don't do a good job fixing it.

9 years ago

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Queen Shavy Miami Beach, FL

The good is they have good cash back deals and travel benefits. You need a good credit tho to get this card

4 years ago

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John Tucker Keller, TX

Never had a issue with my bank, customer friendly and always happy to assist in anyway.

4 years ago

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Nika Malikova Des Plaines, IL

Great app features and easy to navigate but sometimes very long wait time when you are trying to reach operator.

4 years ago

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Jack Rein Sparta, WI

We use this card for all of our gas purchases. We get 3% cash back on all gas purchases.

4 years ago

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Carlianne Slocomb, AL

Big fan of the 1,2,3 cash reward card! Great for just starting to build up credit too.

4 years ago

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Ed Angel Georgetown, TX

Bank of America Mastercard is very accurate and responsive to any questions I have.

4 years ago

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RCSmith Frankfort, KY

I have been with Bank of American for a few years. Card is good and service is good. I like the cash back rewards.

4 years ago

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Rosita Khalehpari Winnetka, CA

I get fraud warning and alert if something is wrong. They inform me via email and text messages.

4 years ago

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Miller Clarksburg, MD

I have been a long time Bank of America customer. They take a lot of care to service their customers.

5 years ago

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Joannetta Jarman Secaucus, NJ

Good company for credit cards for kids, we used these for grandkids first cards to build credit. Highly recommend them.

5 years ago

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Rocio Diaz Tallahassee, FL

Good perks especially if this is someone's first credit card. Annual fees can get high as well as the APR.

6 years ago

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Haley Tallahassee, FL

Their cash rewards credit card is an amazing value if you qualify. 10/10 would recommend.

6 years ago

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Shirley Mitchell South Jordan, UT

They have a 0% for 12 months and have had to use it several times. They are very nice and polite.

6 years ago

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Kilee Wagner Eagle Mountain, UT

Love the credit card benefits and are always able to reach customer service quickly and efficiently.

6 years ago

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Claudina Moreau Fort Lauderdale, FL

Bank of America can be a good experience depending on what product you use, however, their banks are not open late.

6 years ago

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Gail Palmer Woodstock, GA

I am a new customer at the Bank of America. I am impressed with their website ease of use.

6 years ago

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Sarah Watters Quinlan, TX

There was an error with my account (on the bank's side) that caused several NSF charges and fees. Although it was their error, they would not reduce the fees. Very poor customer service.

7 years ago

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Sunny Perry Springville, UT

Really like the rewards program. I use my card as much as I can to get the rewards.

7 years ago