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5.7

Overall Score

Author: Kalicia Bateman

LAST UPDATED: April 19th, 2022

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Star Rating

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4.2

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406 Reviews

Review Breakdown

5 grade

44%

4 grade

35%

3 grade

14%

2 grade

5%

1 grade

2%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Dana Hatfield Bullhead City, AZ

In the past I have been happier with Walmart than I find myself today. Anymore so many items have to be ordered online for delivery or same day pickup! If you have the item available for same da pickup then why don't you offer that item for sale in the store? Yes being able to order online for same day pickup is convenient when you just really don't want to deal with going into the store. The same day delivery well that goes without saying, is great. The fact that I can basically take care of a return from an online sale completely before even going to the store is fantastic!!! Now when it comes to instore shopping, there are always empty shelves, missing items, etc. This was before the pandemic hit. And don't get me started on the fact that I have to do the job of the cashiers myself or stan in long lines to get a live cashier!! It is ridicules. Then a good portion of the self checkout machines are card payment only, but it isn't clearly marked on the machines, and they change them around all the time so you never know. Then the employees get short with you or won't tell you if the machine is cash and card or just card. Especially if there are more than one machines available. And you can't write a check in self checkout, but can only buy cigarettes through the self check registers. What if you're writing a check AND want to buy cigarettes? You can't, great another stop to make on the way home. Serious mixed feelings about this store and where it's heading, which is a long way away from where Sam Walton started the company to be.

4 years ago

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E Jester Baltimore, MD

I've always like Walmarts prices. They are quite reasonable and have most of the items I have shopped for, kudos for this. However, since the pandemic, Walmart has had fewer associates to get customers out of the store. I didn't know if it was an influx of associates being ill or resigned for other reasons but Walmart in Baltimore needs to hire more associates to fill the demand at the registers. Even the 20-item lines are around the corner and very slow. Thank God there are other Walmarts to visit. I visited a Walmart with my mom in Ellicott City and it was way better than the one in Baltimore. It had more items, cleaner, more associates, and better item selection. I don't even shop at the one in Baltimore anymore but reserve my shopping needs in Ellicott. Shouldn't all Walmarts be equal across the shopping experience?

5 years ago

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gricel valdez Yuma, AZ

I shop at Walmart for almost everything both in the store and online. I buy my kids school clothes in the store so that we are able to try them on and if they really like something I go online and size it up for the following year just in case its not offered again in the store. The clothes are consistent in quality and are a good bang for your buck!

4 years ago Edited February 28, 2022

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Nyla C. Edison, NJ

Walmart offers pretty good clothes for a low price, but the employees tend to make shopping at Walmart a little difficult. The store does tend to be a little bit sloppy and unkept as well. But other than that, their clothes (especially their pajama sets) are pretty cute and set at a decent price. They also sell knock-off shoes (such as white vans, moccasins, and Birkenstocks) at a fairly low price.

5 years ago

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Grace Citrus Heights, CA

I like Walmart, what I don't like is how the stores upkeep is often unsatisfactory, often unclean. If you need to return an item even with a receipt and in a timely manner, their customer service will tell you why you will not get a refund, even when what they are saying has nothing to do with your situation. They can be awful.

4 years ago

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Steve Ashby Portland, OR

I'm not a big fan of Walmart, but when I go I usually find something to buy so I'm giving them 3 stars. I find their quality lacking and usually they carry lower end stuff. Their neighborhood stores that focus on groceries seem high priced. Not really reflecting the Walmart I would expect.

5 years ago

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Lizzy Puentes Abingdon, MD

Walmart has a wide range of all clothing types from baby clothes to adult wear. The quality is not the best but the price is very cheap so you get what you pay for. They have all sizes which is great because a lot of places usually run out of smalls.

5 years ago

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Kaitlyn Rios Ogden, UT

Walmart is a great company with an awesome website. Their prices are great on clothing and give us tons of options online. I have seen and shopped through a wide selection on their online clothing section of their website. Plenty of clothing colors, brands, and styles to choose from. Walmart is simply amazing online!

6 years ago

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KayCee Belka Derby, KS

I have a love/hate relationship with shopping for clothing on Walmart.com. I love that I can find things at an affordable price and I can have them sent to my home or to a store for easy pick up. I know I can put settings on that show only Walmart items, but I don't like having to sort through many different suppliers to find a "Walmart" item. I also don't like how few filters they have and that many times I can't tell if something is out of stock until I click on it. I will continue to use Walmart.com for clothing needs, but I have had better experiences elsewhere.

7 years ago

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Vanessa Butler Columbia, MO

Convenient, had ordered some pants and 2x sent the wrong size. I mainly tend to just order groceries and have had problems with wrong orders but they were quick to resolve the problem

4 years ago

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Noureddine Lalami Brentwood, CA

Walmart has a huge selection of low-priced items. However, finding help while shopping in store can be a challenge and most workers sometimes have no idea where the products are.

4 years ago

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Gary Griffith Abilene, TX

The local store is usually cluttered and messing. They have limited sizes available and the selection is usually geared to younger crowds with a less than a professional section of items.

5 years ago

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Stacy Carter Red Cliff, CO

I spent over an hour trying to use a gift card on their website. It took the funds and didn't apply to my order. They corrected it but it took my time and it was super frustrating.

5 years ago

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Aaliyah Fuller Tallahassee, FL

Walmart clothing is pretty average. The quality is not bad but it isn't the greatest. I feel like you do get what you pay for. As far as ordering anything online, it's pretty easy and simple.

5 years ago

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Sicely Lyn Russell Show Low, AZ

I do not buy very many clothes from Walmart but when I do they are items that I love. I bought a butterfly sweater from there and I wear it all the time. I would never buy jeans from there though.

5 years ago

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mccandless24 Kaysville, UT

When it comes to clothing at Walmart you get what you pay for. They do have cute styles for all different age groups but the clothing you get is usually not the best quality. It has still served its purpose in our house and you cant beat the prices. We will continue to shop here but know that the clothing is not meant to last a long time.

6 years ago

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Khori Howard Tallahassee, FL

Ordering online was actually pretty easy with Walmart. I bought a rug and a couple of other things, had them shipped to the store, and that was that. I came down the little structure they have to deliver packages and I left. I'm glad it wasn't too much of a hassle.

6 years ago

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Tom Gourley Pleasant Grove, UT

Walmart offers a site that we have found to be reasonably easy to navigate and products that are well priced and representing decent quality. When we have purchased items, we have been able to pick them up quickly and locally which is a plus.

6 years ago

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Jani Crawley New York, NY

They "claim" 2-day shipping, but it's really not. Some things don't come for 4 or 5 days. Although I can find almost anything I need, I have to plan in advance, or I won't get it in time. They also use a LOT of packaging, not good for the environment.

8 years ago

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Brianna Munoz Phoenix, AZ

I love Walmart for the prices. But their customer service is horrible. From the customer service desk to cashiers…I try to do things solely online to avoid the workers.

4 years ago

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Bergen Billings Smithfield, UT

Not great quality but they are always cheep so you know what you are getting with them. I don’t always find things that I like and usually leave empty handed.

5 years ago Edited September 14, 2021

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Jennifer Wilson Salt Lake City, UT

I don’t usually buy Walmart clothing thinking I’m getting a real quality product. I buy because the price is right. Sometimes there are some products that are high quality. But we buy a lot of the basics from Walmart.

6 years ago

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Aidan Keogh Ogden, UT

If you are in a pinch for a clothing item and really need something Walmart is great. They have a limited selection of clothing and low prices but the quality is reflected in the price.

6 years ago

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Erika Shumway Managua, MN

Walmart does not have a great variety of clothing. Their clothes are basic and something that you could find anywhere. They are very cheap and affordable. I can rarely find a piece of clothing from Walmart that I like.

6 years ago

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Madison Scott Pleasant Grove, UT

Walmart clothing prices can't be beat. However, the reason the prices are great is that the quality isn't. But if you're looking for a quick outfit that you don't expect to last for more than one season than buy away.

7 years ago

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Brenda Spanish Fork, UT

Walmart clothing can be hit or miss. I recently found some cheap t-shirts there that I love. Other times their selection is a little out-dated. The quality is fine but its also quite cheap.

7 years ago

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Katie Kearney Vienna, VA

I have used Walmart's online site and they always seem to be out of stock with everything or it is never available for pickup at any location in my area. It's been kind of disappointing.

7 years ago

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Phabie Tallahassee, FL

The website can feel overwhelming if you dont shop on this site often. Great deals and gives customers a good idea what is available in nearby stores.

6 years ago

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Cim Carver Cheyenne, WY

I haven’t had a great experience shopping for clothes on Walmart. The sizes vary a lot and even with their ‘better’ brands, the quality isn’t great.

6 years ago

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Nicole Sohm Kissimmee, FL

The Walmart app is my favorite part about Walmart. It makes it easy to pay with just your phone and then it stores all your receipts so they never get lost!

6 years ago

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Mikayla Ralston Baltimore, MD

Good prices, good food, decent clothing options. The only big issue is the cleanliness. Constantly dirty, parking lot isn't the best, baskets barely move.

6 years ago

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Ron Durfey Pleasant Grove, UT

I use Walmart on-line services quite often. It's easy to buy and schedule in-store pick up. Their website is easy to filter to find what I'm looking for and price is fair.

7 years ago

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Alexander Johnson Burbank, CA

I’ve had many issues with Walmart from wrong items to Customer care not refunding me when something was wrong

6 years ago

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kaylee Salt Lake City, UT

Walmart clothing is decent. It’s good for what you pay for. The shoes don’t last long, but for shirts they’re pretty good.

6 years ago

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Sage Loveland Los Angeles, CA

Wide variety of everything you could need. Not only is their clothing extremely affordable, it is durable and stylish as well.

6 years ago

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Madison Brown Springville, UT

Their clothes might not be the greatest quality, but they are pretty cute. They are good clothes to have when you are on a budget.

6 years ago

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Lori Fletcher Saratoga Springs, UT

Walmart's clothing options seem to be getting better. I bought a few sweaters online and they were great plus I didn't have to wait in any lines!

6 years ago

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Patricia Broadus Moselle, MS

Every time I’ve gone to Walmart the customer service is not the best. Aside from that, they always have exactly what I need.

6 years ago

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Lily South Jordan, UT

Walmart clothes never worked for my age. Their clothes didn’t last long for growing girls. Their not that bad but not that good.

6 years ago

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Nathan D. Warrendale, PA

Walmart has inexpensive clothes that are decent quality, they have a lot of fun "ugly" Christmas sweaters to choose from for men.

6 years ago

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Campbell Blair Phoenix, AZ

Walmart's website is so weird and does not flow very well. It has clothing items that are like hundreds of dollars and then ones that are like 5.

7 years ago

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Chase H Provo, UT

Good option if looking for very inexpensive clothing or accessories. If you are looking for nicer quality, not a good option.

8 years ago

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Nathan Layton, UT

I usually only go to Walmart when I have to. I feel like the employees there are never willing to help you out with anything.

8 years ago

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bobby deter Cumberland, MD

They have a huge selection but move into small towns like mine and eat up all the small business

4 years ago

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Julia UP Southbury, CT

Only prices good there, otherwise only cheap stuff there worse then Chinese market

5 years ago

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JamieD Saratoga Springs, UT

Good price value, but I found the sizing to be off. Just order smaller than you think you need and you should be good!

6 years ago

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Amanda Warrendale, PA

The quality of clothes from Walmart are hit or miss. You can find some great stuff at low prices, or some garbage.

6 years ago

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Alex Shirley Pleasant Grove, UT

Walmart does not have a great clothing section. I do love there sweats, and sweatshirts if you want.

6 years ago

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bmc2z7 Columbia, MO

Walmart has everything I need but customer service is pretty terrible.

4 years ago

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cj thor Greenville, SC

Dirty stores..... Lazy staff..... Terrible Customer Service !

5 years ago