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4.6

Overall Score

Author: Kalicia Bateman

LAST UPDATED: March 10th, 2020

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Star Rating

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3.8

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39 Reviews

Review Breakdown

5 grade

38%

4 grade

23%

3 grade

23%

2 grade

8%

1 grade

8%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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Mike Ika West Valley City, UT

I grew up ordering from the Sears Catalog. Then things shifted to ordering online. Ordering clothes online isn’t nearly as fun or nostalgic , but it isn’t a chore either. As Sears has declined over the years, Ive bought less and less from them. The quality of their products and clothing sold in stores has become sub par and the warranties have become a joke. This has led me to stay away from their online shopping as I dont want to pay for something inferior that I will have no way of returning if I’m not satisfied. The few times I have ordered clothes online from Sears was an average experience, pretty standard when compared to other online sites. But as Sears reputation has declined, my online clothes shopping with Sears has also declined.

6 years ago

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Ron Durfey Pleasant Grove, UT

Sears online service is great. I have used their service to buy my vacuum and have been treated very fairly by their customer service team in getting the right product. Shipment arrived when they said it would arrive and box was not damaged. Vacuum works great.

7 years ago

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Nathan D. Warrendale, PA

Sears offers a wide variety of clothing for the family along with electronics, appliances and other home needs. Its disappointing that most of the physical store locations have closed.

6 years ago

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Michelle W Coraopolis, PA

Sears is a store that I don't really go to unless I'm with my mom. It's a store that seems a little behind the trends and style, not to mention I'm not a fan of the Florissant lights.

6 years ago

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Dylan Findlay South Jordan, UT

Searshas not really moved very well into the technology age. I have had several problems navigating through the website and finding what I want

8 years ago

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Erika Shumway Managua, MN

Sears is kind of expensive and doesn't have a good selection of clothing. Sometimes they have something good, but it's not very common.

6 years ago

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DeeDee G. Dallas, TX

About the same quality, maybe higher, than that of walmart clothing. They're affordable though.

6 years ago

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Kaitlyn McBride Roy, UT

In general a great place to find deals however product quality is not always the best

6 years ago

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Christina Shumway Managua, MN

Sears doesn’t have cute clothing. It is durable and really good quality. The staff is friendly.

6 years ago