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4.6

Overall Score

Author: Kalicia Bateman

LAST UPDATED: March 10th, 2020

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Star Rating

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3.8

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39 Reviews

Review Breakdown

5 grade

38%

4 grade

23%

3 grade

23%

2 grade

8%

1 grade

8%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Eddie Rios Ogden, UT

Sears mean quality. I've been shopping Sears and Sears online for ages. Quality brands always mean a great experience. Nothing has ever gone wrong with any orders, but given their customer service, it wouldn't be an issue if it did. I am incredible happy to continue ordering from Sears. Customer for life.

6 years ago

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cb Thibodaux, LA

The store near me closed down but when I go to Sears there is usually a good bit of sales of clothing. the selection isn't that big but from my experience the clothes are comfortable. The clothes are very durable, the shirts are comfortable and last you a good while!

6 years ago

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Mike Ika West Valley City, UT

I grew up ordering from the Sears Catalog. Then things shifted to ordering online. Ordering clothes online isn’t nearly as fun or nostalgic , but it isn’t a chore either. As Sears has declined over the years, Ive bought less and less from them. The quality of their products and clothing sold in stores has become sub par and the warranties have become a joke. This has led me to stay away from their online shopping as I dont want to pay for something inferior that I will have no way of returning if I’m not satisfied. The few times I have ordered clothes online from Sears was an average experience, pretty standard when compared to other online sites. But as Sears reputation has declined, my online clothes shopping with Sears has also declined.

6 years ago

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Haley Baldwin

I’ve shopped at Sears a few times and their website works great. It is easy to navigate and not hard to find what you’re looking for. Their prices can definitely range from highs to lows so there’s something for everyone.

7 years ago

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Paige Baldwin Wellsville, UT

I really enjoy using Sears website. It is laid out well and easy to use. I can always find what I need. They usually have good deals going on as well and the products ship quickly.

7 years ago

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Kaitlyn Rios Ogden, UT

Sears has always been a good solid online clothing option for my family's back to school shopping. Great value, tons of variety and easy use online platform.

6 years ago

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Ron Durfey Pleasant Grove, UT

Sears online service is great. I have used their service to buy my vacuum and have been treated very fairly by their customer service team in getting the right product. Shipment arrived when they said it would arrive and box was not damaged. Vacuum works great.

7 years ago

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Madison Kneiss Gulfport, MS

Ordered a prom dress from here a few years ago and the price was wonderful. It was so comfortable too.

6 years ago

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William South Jordan, UT

Sears literally has anything and everything you could ever want. The price can be steep, but I can always find what I need.

8 years ago

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take7 Sandy, UT

Quality and selection is not that great. I did score some deals on some clothing that looked good on the site and it was nice to pick up in store but they weren't what I was expecting. Less than expected. The workers were nice though. It's not good for being a department store.

6 years ago

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Adria Riverton, UT

Great clothes for work. High quality and lots of sizes for everyone. Also love their pajama selection and they of great brand names

6 years ago

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Juliann Mecham Managua, MN

I love Sears! They have a wide variety of options, and for great price. They know how to work with their customers well and produce a great product.

6 years ago

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Nathan D. Warrendale, PA

Sears offers a wide variety of clothing for the family along with electronics, appliances and other home needs. Its disappointing that most of the physical store locations have closed.

6 years ago

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Michelle W Coraopolis, PA

Sears is a store that I don't really go to unless I'm with my mom. It's a store that seems a little behind the trends and style, not to mention I'm not a fan of the Florissant lights.

6 years ago

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Daphne Brown Riverton, UT

They have tall clothes that I love to shop. It is good quality for a great price. I just which the selection was a little larger for me to go through.

6 years ago

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Keeli Hansen San Jose, CA

Sears is such a great all around department store. With the physical stores going out of business around me it’s great to have their website

7 years ago

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H Moore Lehi, UT

Sears is a fun place to buy baby clothing and baby accessories. When I'm invited to a baby shower, I'll go to Sears to find the latest.

8 years ago

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Lori Phillips

They've done nothing well. Site took away my reward dollars and rep would not return them. Site increased prices for item I wanted to order and rep refused to honor lower price

7 years ago

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Dylan Findlay South Jordan, UT

Searshas not really moved very well into the technology age. I have had several problems navigating through the website and finding what I want

8 years ago

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Randi Nelson Managua, MN

Sears has been a good store when needing back to school clothing and shoes for my family. They are good in pricing and quality.

6 years ago

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Cole Colombo Managua, MN

I’ve purchased a few items from here and like their promotions. Also they offer free shipping on a lot of items.

6 years ago

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Amanda Montebello, CA

I’ve purchased clothing from Sears and have a great experience. The clothing was good quality and durable.

6 years ago

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L. Fowler Pleasant Grove, UT

I have been impressed with the wide selection of products that are offered by sears. The delivery in a timely manner and are a trusted company.

8 years ago

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Cade Boudreaux , FL

I probably wouldn’t recommend Sears. I don’t like the type of clothing that Sears provides and probably would not spend my money here.

6 years ago

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Deryl Managua, MN

I love shopping at Sears clothing. They have everything I need and they offer great prices.

6 years ago

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Audrey Mitchell Managua, MN

Sears always has a great selection of shoes that come in multiple sizes. I do lots of back to school shopping there.

6 years ago

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Erika Shumway Managua, MN

Sears is kind of expensive and doesn't have a good selection of clothing. Sometimes they have something good, but it's not very common.

6 years ago

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Dale L Farmer Littleton, CO

I got some great deals and I like the clothes. I think the clothes are nice looking and they fit well.

7 years ago

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Nana Asiata Herriman, UT

Sears is a good clothing for all ages. Sears also have other great products.

8 years ago

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Logan Hudson Norcross, GA

I have tried returning pants that would not fit and they would not let me return them. The customer service is awful and the quality of the products are not good either.

6 years ago

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Bryndie Managua, MN

Great online site for clothes. Pretty affordable options and lots of articles to choose from.

6 years ago

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Mazi Marcel Womack Cedar City, UT

Sears has great clothes and an awesome website its so easy to use and navigate.

7 years ago

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Nicholas Lake Villa, IL

Lots of options for parents with small children because they usually have sales going on.

7 years ago

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Noelle Pleasant Grove, UT

I love all the things they have here, they are cheap and easy to work.

8 years ago

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DeeDee G. Dallas, TX

About the same quality, maybe higher, than that of walmart clothing. They're affordable though.

6 years ago

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Kaitlyn McBride Roy, UT

In general a great place to find deals however product quality is not always the best

6 years ago

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Christina Shumway Managua, MN

Sears doesn’t have cute clothing. It is durable and really good quality. The staff is friendly.

6 years ago

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Anonymous

Awful, worst prices. They mark everything up the say it's 50% off and price is still outrageous

7 years ago

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Scotlynn Blair Phoenix, AZ

I just don't think that sears has very cute clothes, more like stuff my mom or grandma would wear.

7 years ago