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5.5

Overall Score

Author: Kalicia Bateman

LAST UPDATED: March 13th, 2022

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Star Rating

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4.8

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37 Reviews

Review Breakdown

5 grade

76%

4 grade

22%

3 grade

3%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Eddie Rios Ogden, UT

Our local REI is probably the best store in the state. The staff are so helpful and they all have practical experience in outdoor activities. It is incredibly helpful to be assisted by people who know and not just salespeople pushing product. I feel that the high-end nature of the product lines is well worth the premium pricing. Its not to say that it's expensive, just that it all is well above econo-grade. And that's a good thing. Good prices for quality products. Simply Excellent.

6 years ago

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Amelia C Mobile, AL

I've bought so much reliable rock climbing and camping gear at REI. REI definitely has something for everyone! I recently bought some jackets from REI and let me tell you.... they are the warmest, most comfortable, clothes ever!

4 years ago Edited January 31, 2022

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Austin Stelmach Boulder, CO

REI probably has some of the most expensive clothes of any store. BUT, they are of the highest quality. When you buy something from REI, you know it is going to last you a long time. I love shopping at REI for all my outdoor attire!

6 years ago

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Jackson Barousse New Orleans, LA

REI has a great selection of camping supplies, as well as all the cycling, climbing, and watersports gear that one could ever need. Highly recommended to the outdoor enthusiast.

6 years ago

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MattB Salt Lake City, UT

I purchased some shorts on REI.com this morning. I enjoy shopping on their website and have found they offer a lot more options and sizes than they have available in their stores. They have all my favorite brands online and it's always a pleasant experience buying from them online.

6 years ago

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Reckholdt Draper, UT

My go to for all of my outdoor equipment. The employees are all very knowledgeable and helpful. They helped me get all geared up for a backpacking trip and all of our equipment was perfect. It can get pricey but I don’t mind paying for quality items that will last forever.

6 years ago

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AK Riverton, UT

Big fan of REI, but it's a little expensive for me. The equipment and clothing is high quality and their return policy is awesome. The customer service is good too -- the people working there really seem to know what they're doing and have the same love of the outdoors as those shopping there.

6 years ago

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Kaitlyn Rios Ogden, UT

REI is first rate all the way online. They offer tremendous clothing options with great styles, contemporary outdoor ruggedness, trendy nature wear-all online. All at fantastic prices.

6 years ago

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Cole Colombo Managua, MN

I recently purchased a travel backpack from here and it was on a double discounted sale price. The color I wanted wasn’t in stock so they ordered me one at the same price of the promotion.

6 years ago

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Juliann Mecham Managua, MN

I LOVE REÍ MORE THAN ANYTHING!!!!! I would highly recommend. They have just the adventures attire that you are looking for, and you can find could deals. I would highly recommend for sure!!!!!!

6 years ago

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Connor Farmington, UT

REI is a great store, especially online. Their return policy is amazing and allows you to realize if you're not going to use your gear or not. Would recommend buying all sport and outdoor gear here.

6 years ago

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Tony Riverton, UT

I love my Chaco sandals. They are super durable and cute. I wore them everywhere when I visited Thailand this last summer. They look very stylish with shorts, skirts, dresses, or pants. I love them!

6 years ago

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AlisaD Salt Lake City, UT

Great place to shop for outdoor supplies. They often run sales to get items at an even better deal. They have the best section for hiking clothing.

4 years ago Edited January 31, 2022

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Nicole Sohm Herriman, UT

If you are looking to find quality outdoor clothing, REI is the place to go. They have everything you need and the customer service is EXCELLENT!

6 years ago

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Randi Nelson San José, SJ

Honestly I love REÍ so much, I have found so many reliable articles of clothing that have lasted me a long time, super comfortable, and are appealing to the eye.

6 years ago

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cb Thibodaux, LA

Staff here is by far the friendliest at any store in my town! Great prices and great quality for a great shopping experience! Jackets are super comfy as well!

6 years ago

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Jon Posey Riverton, UT

REI is a great online store, they have a lot of good gear, and have their outlet which has good sales all the time. I love their #optoutside campaign too.

6 years ago

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Myken American Fork, UT

We are outdoor enthusiasts and LOVE REI. We can always find what we need and live the brands they sell and the customer service is always great!

6 years ago Edited September 14, 2021

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David T Draper, UT

I love getting items from REI. They have a great selection of outdoor gear and clothes that helps me be prepared for my nature adventures.

6 years ago

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Amanda Montebello, CA

I shopped REI.com before my humanitarian trip and was able to find the perfect items. The comments and reviews section was reallly helpful.

6 years ago

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Taylee Warner Nampa, ID

I’m a big fan of REI. they carry so many good quality products. Especially if you’re a big outdoors person - shop here.

6 years ago

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Kaydence Bonino Riverton, UT

I ordered a pair of biking shoes for my son. The shipping was very fast and we were happy with our order! Good quality!

6 years ago

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Jamie Neider Magna, UT

Best customer experience anywhere. I love their co-op set up and I love how excellent their customer service is.

6 years ago

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Roberson Salt Lake City, UT

Quality coats and jackets made with the intent to last and be durable. Products are usually reasonably priced.

6 years ago

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Carol A Foht Providence, UT

Great service. Great products. Good prices. Good delivery time

7 years ago

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Jon Robinson Riverton, UT

Always good quality. You'll pay a bit more, but their product is worth the price.

6 years ago

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Kaitlyn McBride Roy, UT

REI is one of my favorite stores because of the wide variety of products for outdoor lovers

6 years ago

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Mykahla Nelson Managua, MN

REI has very good selection of outdoor wear. They have good prices and good Quality of clothe!

6 years ago