Nordstrom Rack Logo
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5.8

Overall Score

Author: Kalicia Bateman

LAST UPDATED: January 31st, 2022

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Star Rating

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4.5

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180 Reviews

Review Breakdown

5 grade

60%

4 grade

29%

3 grade

9%

2 grade

1%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Paula Pili Provo, UT

It’s been a few years since I’ve shopped at Nordstrom Rack. I still pop in every once in awhile however, the prices seem to have increased quite a bit. There doesn’t seem to be much of a variety like before. Even the quality of customer service has gone down. I gave it a 2 because it’s still a relatively nice organized store. It used to be my go to store. Not anymore

4 years ago Edited January 17, 2022

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Review Source

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Madge Easton Orem, UT

I had to return a product that was defective that I had ordered online. The customer service was not very helpful at all. She was not willing to give all my money back I had to call the company customer service to get it back.

8 years ago