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Lulus

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5.3

Overall Score

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Nathan Zeng Montreal, QC

Omg, I love their pants and tshirts. So comfortable and looks so good.

5 years ago

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Annie Chow Tallahassee, FL

Super cute clothes and have great quality, but a bit too expensive for the item they're selling.

6 years ago

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Jenet Carlstadt, NJ

The clothing is amazing! Great quality stuff at a reasonable price.

7 years ago

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Steph Tooele, UT

Always quick and reliable with customer service and product quality

7 years ago

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Krys 'Ewa Beach, HI

I love the quality of the clothes that I purchased and fast shipping.

7 years ago

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Kathy Ravenna, OH

I loved everything that I purchased Great buy and good quality

7 years ago

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Len Brookfield, OH

Overall Lulu’s has fashion clothes with affordable pricing.

7 years ago

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NC Turner Drexel Hill, PA

I love the quality of Lulus’s clothes as well as the styles provided.

7 years ago

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Paula Banks Round Rock, TX

Love ordering from Lulus! I always get my order quickly and their clothing is of high quality!

7 years ago

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Adele Encinitas, CA

Great efficient customer service Love my things Cannot wait to order again

7 years ago

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Tiffany Walnut Cove, NC

Amazing service. Very fast response and went above and beyond to fix the issue.

7 years ago

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Gaby San Antonio, TX

Absolutely love everything from Lulus! Everything is such good quality!

7 years ago

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erin Pottstown, PA

Always reliable. Can always count on a cute affordable outfit.

7 years ago

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Coco P

Love Lulus! I have had very few issues and those have been resolved quickly.

7 years ago

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Donna G Laguna Beach, CA

I like ordering from Lulus, great customer service and easy site to navigate.

7 years ago

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Holly Brown Saint Amant, LA

good dresses with good prices but they are a little cheap. the quality isnt amazing but they styles for every body type

6 years ago

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Sebin Jeon Durham, NC

fashionable and stylish dresses for formal events, cheaper than most clothing sites for formal wear

6 years ago

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Rebecca Managua, MN

I love Lulus. Their clothing is made of amazing material and they are super comfortable.

6 years ago

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Bryndie Managua, MN

Very nice quality clothing options. Quite expensive, but it pays off when you wear them. So comfortable and functional.

6 years ago

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Faith Nixon Orem, UT

I bought my homecoming dress from here. Very good website with good quality dresses.

6 years ago

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Christyan Bennett Ponchatoula, LA

Lulus is very affordable and have a nice variety. They have very trendy, high-end fashion options, for a low price.

6 years ago

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Amanda Warrendale, PA

Lulus is great for getting trendy and fairly priced clothing items that are great for the 20-30 crowd.

6 years ago

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Mary Ella Hardy Charlotte, NC

Easy returns and quality meets expectations.

5 years ago

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apatton Purcellville, VA

The quality and price are great for events.

6 years ago

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Esmeralda Marquez Phoenix, AZ

Horrible experience. Purchased a blouse with a jacket that ripped the first day I wore it. Cheaply made clothing and very expensive. I want to leave a photo, but this does not give me the option to.

6 years ago Edited September 14, 2021

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Reply from Lulus

Hi Esmeralda, Thank you for taking the time to share your review! We're so sorry to hear that you received a defective item. We would like to help however we can, and are eager to find a resolution for this! We reached out to you using BestCompany's messaging system on 3/16 and requested additional information so that we can locate your purchase and look into this further. Hope to hear from you soon! XOXO

Mar. 24th, 2020

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Kizzy Valencia, CA

Love Lulus! Always stylish with great prices

7 years ago

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Shannon Denver, CO

Amazing clothes. Great quality and classic.

7 years ago

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Angie

Great clothing, great customer service.

7 years ago

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JJ Bossier City, LA

This is a great site with amazing, quality merchandise.

7 years ago

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GioO!!!👑 Visalia, CA

So quality dresses and fast shipping ...

7 years ago

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Lori Kansas City, MO

Love the clothes, love the new designs, love everything.

7 years ago

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Chanelle Batiste New Orleans, LA

I always receive great customer service.

7 years ago

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Elizabeth Richmond, VA

Great customer service. I like the chat function the best.

7 years ago

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Sally Diaz New York, NY

It was great, they truly care about you!

7 years ago

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Naj Rocklin, CA

Good quality for the price, quick shipping

7 years ago

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Ashley Wadiak Eagle Mountain, UT

Love their dresses. The quality is amazing but they are quite pricey. ,”customer service is fantastic

6 years ago

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Cara McAffee Cedar City, UT

Soooo many options, for every occasion. I have bought all my highschool dance dressed here! GREAT

6 years ago

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Livia Hochman Miami, FL

I love Lulus. They have everything I want. I got my prom and homecoming dresses there.

6 years ago

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Kristin Pleasant Grove, UT

I have never purchased from the store but have a friend who does and always looks very nice!

8 years ago

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Nell Damascus, MD

Lulus is a ridiculously overpriced workout clothing store. I will not buy into the hype.

5 years ago

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Reply from Lulus

Hi Nell! You may be referring to Lululemon, the athletic apparel retailer. Here at Lulus, we carry a variety of brands with a wide range of pricing to make sure that everyone can find the perfect item within their budget! We also do carry a selection of athleisure and workout clothing and we'd be more than happy to help you find items you'll be sure to love! Please reach out to our Customer Care team if you have any questions or concerns at all! We'd love to help! Xo

Mar. 15th, 2021

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Maggie Austin, TX

I haven’t received my order. The package was delayed and lost in the mail. Very upset with the unprofessionalism.

7 years ago

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Reply from Lulus

Hi Maggie, Thank you for taking the time to provide us with your feedback. We apologize for any difficulty with the shipping of your order. Once a package has left our warehouse, we entrust the shipping carrier with its delivery so we definitely want to do our due diligence to see what happened in this case. We value all of our customers, and we're eager to improve your experience however we can! We sent you a private message on June 18th requesting information that will allow us to locate your order, but we haven't heard back from you just yet. If you could respond at your convenience with your order number and/or email address so that we can locate your purchase, we would love to get in touch with you. Have a wonderful day! XOXO

Jun. 28th, 2019

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Annie Huang Malvern, PA

Horrible quality. The jewelry is already scratched when it comes in and the shoes cut off blood circulation

10 years ago

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Alexa Pitre Prairieville, LA

Lulu’s has high quality clothing and fast shipping. Love their brand.

6 years ago

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Tori smith Mesa, AZ

Lulus offers such good quality of clothes that are comfy and affordable!

6 years ago

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Danelle Tallahassee, FL

Lulus is pretty pricy and the quality isn’t all that. However I do love their shoes.

6 years ago

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Reply from Lulus

Hi Danelle, thank you for your feedback! At Lulus, we pride ourselves on all aspects of service so it's important to us that our items are both affordable and of good quality. We're truly sorry if some of your purchases haven't met your expectations! If you do ever have questions or concerns about an order, please feel free to contact our customer service team. We are in the office daily and would be happy to help! We appreciate your review! XOXO

Jan. 10th, 2020

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Del Tallahassee, FL

Personally I believe that the clothes are overpriced and very generic. Could come up with new designs

6 years ago

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Reply from Lulus

Hi Del, thanks for your review! We're sorry to hear that you aren't fully satisfied with our selections of items, or the price point. We want all of our customers to be able to shop with us, so we have a wide selection of sale items and regularly run special promotions! We do add new items to our website Monday through Friday, so be sure to check back often for new styles which may be more to your liking. If you ever need assistance, don't hesitate to contact our customer service team! XOXO

Jan. 8th, 2020

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Kayla Round Hill, VA

A little untrustworthy with sizing details

7 years ago

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Reply from Lulus

Hi Kayla,

Thank you for your review! I'm sorry to hear that you've had trouble with our sizing. At Lulus, we want to provide a variety of curated products at all price points! To accomplish this, we work with numerous manufacturers. As a result, sizing can vary a little bit between items. However, we try to give more sizing insight in each item's "Size & Fit" tab on the product page.

We also have fit experts in the office daily! If you're ever unsure of which size to order, or want a second opinion, please don't hesitate to get in touch with us. We'd love to help you shop confidently!

I hope this helps. Please don't hesitate to contact our customer service team directly with any further questions; we'd be glad to assist you.

Have a great day! XOXO

Apr. 23rd, 2019

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Brayden Ibert Houston, TX

I found lulus extremely hard to use and to find clothing. The prices were higher than I would have expected them to be.

6 years ago

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Reply from Lulus

Hi Brayden, thanks for your review! We're so sorry to hear that you had difficulty using the website, and that the prices were higher than anticipated. We would like to learn more about your shopping experience so - could you please email our customer service team with "Attention: Reviews Team" in the subject line? This way we can ask you some more questions in hopes of improving our website! Hope to hear from you soon! XOXO

Mar. 9th, 2020

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Erin Carlson Oceanside, CA

Wrong size sent. Item is now out of stock in the correct size.

7 years ago

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Reply from Lulus

Hello Erin, Thank you for sharing your review with us! We're so sorry to hear that you received an incorrect item. At Lulus, we pride ourselves on quality and service so we would like to find a resolution for this. We reached out to you privately through BestCompany's messaging system on June 18th asking for more information so that we can locate your order, but we haven't received a response. If you could please provide us with your order number and/or email address, we will gladly contact you and provide assistance! Hope we hear from you soon! XOXO

Jun. 28th, 2019