Love Culture
Is This Your Business?Author: Kalicia Bateman
LAST UPDATED: March 17th, 2020
Top Ranked Companies
#1
Amazon
chevron_right
(556)
6.4 Overall Score
4.7
#2
Nike
chevron_right
(615)
6.3 Overall Score
4.6
#3
Target
chevron_right
(579)
6.3 Overall Score
4.6
The Good
- Affordable pricing for young fashion-forward customers
- Continual promotions on website homepage
- Large product selection for clientele
- Free shipping benefits for certain orders
Affordable Pricing for Young Fashion-Forward Customers
Love Culture is designed specifically for young women who want to stay on top of current fashion trends. The company does a wonderful job also catering to affordable price tags for young women shoppers. Most items are anywhere from twenty to forty dollars, although the website also has a sales drop down menu selection for an even bigger discount if desired. The sales tab includes options to either shop by price or to shop by item depending on how a consumer wants to breakdown the merchandise.Continual Promotions on Website Homepage
The homepage at Love Culture provides many different promotions both for new and returning customers. A fifteen percent discount is offered to any new customer wanting to create an account with the company, including promotions on shipping. The homepage also provides a quick access tab to the sale items by breaking them down in categories of under five dollars, ten dollars, fifteen, and under twenty to help young women looking for more discounts.Large Product Selection for Clientele
The product selection on the Love Culture website is mainly marketed towards young women specifically. They are a teen fashion clothing company and the bulk of their merchandised is for that market. However, the website does offer a link to a different website that provides both plus size young women's clothing as well as juniors clothing. This link has similar merchandise to Love Culture, has similar pricing, marketing, and all the same deals and sales including free shipping on purchases totaling over fifty dollars. Love Culture has also created an upscale line called Boutique Culture that sells more high priced items for older females who enjoy the style and trends Love Culture has to offer teens.Free Shipping Benefits for Certain Orders
Currently on the Love Culture website, a shipping promotion is front and center offering free shipping for all ground orders over twenty five dollars. The normal price range for orders to qualify for free shipping is any purchases totaling over fifty dollars before tax, sent to the contiguous forty-eights states, the offer is not valid in Alaska or Hawaii. The online store is open and takes orders twenty four hours a day, seven days a week. Most orders are processed and shipped within three to four business days. If a customer needs an item sooner, they are able to purchase speedier delivery at checkout. Love Culture does not currently ship any products to international destinations, although this is a goal they have for the near future.The Bad
- Confusing return policy
Confusing Return Policy
The return policy for online purchases is found on the website and states that any item may be returned or exchanged within twenty-one days from when the order was received by Love Culture. Customers must pay shipping costs to return or exchange an item and items that are marked as sale items, including jewelry and body suits, are not eligible for return. The problem with the return policy comes from that last disclaimer. All items that are marked as sale items are not eligible for return, meaning a large number of items are not eligible for return. This can be confusing and not provide a ton of value in the overall shopping experience for customers.The Bottom Line
Was this content helpful?
Yes
No
