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J Crew

5.3 Overall Score

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We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

J Crew

Name: J Crew
Rating: 4.4

Is This Your Business?

4.4

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72 User Reviews

5.3

Overall Score

Compare

4.4

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72 User Reviews

5.3

Overall Score

Compare

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Author: Kalicia Bateman

LAST UPDATED: April 5th, 2020

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User Reviews

Star Rating

4.4

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72 Reviews

Review Breakdown

5 grade

47%

4 grade

44%

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Hannah Pleasant Grove, UT

J Crew's style is fun yet classic. I love them. They are a little out of my usual budget but they have a few good sales a year and I stock up on their adorable tops and jewelry. Their customer service is always friendly and helpful, too.

8 years ago

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MattB Salt Lake City, UT

I have shopped at J.Crew stores as long as I remember. I recently began shopping for their men's clothing online because I don't love to shop. They have a large variety of men's clothing online and the quality of their products is fantastic. They have a much larger variety online than they do in store and I'm often able to shop the sale section online for great prices.

6 years ago

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Elizabeth Klemm Tallahassee, FL

I love the clothing at J Crew and I have been shopping there with my mom from the time I was a little kid. I love their store set-ups and I look forward to seeing their new clothing line each season. Their clothes are durable and the company is very easy to shop for.

6 years ago

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take7 Sandy, UT

A favorite store. Classic, beautiful, quality and timeless. It's not a every day shopping place for me but when I want all the value for the money I will shop here. They have everything from outerwear to intimates. They are some of the best quality. They last long and they are worth the price most of the time. They have good sales too.

6 years ago

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Reckholdt Draper, UT

J Crew is my go to for so many things. I love their little girl pants and clothing. They fit so perfectly. I love their slippers and wear mine literally everyday. My husband loves their clothing as well. I am a bargain shopper so i do like to wait for things to go on sale.

6 years ago

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Jaime American Fork, UT

I've been shopping at J Crew since I was a teenager (although back then I was ordering out of an actual catalog rather than online). I love their clothes! They are high quality and a great place to find current styles and trends.

7 years ago

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kristin Gneiting Pleasant Grove, UT

I am a member of J Crew and love the free shipping that is always offered to members. They are a great online store for my clothing. I have always trusted J Crew because of their quality of profession style clothing. The shipping is fast and I have never had an issue. If you love shopping at J Crew at your mall you will love the website!

7 years ago

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Lesa Burgess Pleasant Grove, UT

We love J Crew. I shop at J Crew more for my kids than I ever have for myself. I love their kid's clothing. They are adorable and such great quality. I bought my son the cutest little navy suit there which helped him feel confident and cute on a special day. They have great customer service and I am a member of their card as well because the benefits are definitely worth it. Sometimes the prices can be a bit high and that is the only reason I can't give them 5 stars.

7 years ago

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Chloe Adams Morgan, UT

J. Crew is an excellent timeless store. High quality clothing, amazing customer service, great email response and phone calls are always professional. Clothing lasts a long time which is something that is a high priority for me.

7 years ago

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Chase H Provo, UT

Great if you can land a deal. Try shopping at the outlet and always check the discount section first. They have a great discount for students, but they do not stack discounts like Banana Republic. They are a great option for dress clothes/business casual though. They are high quality too.

8 years ago

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stevey shumway Midvale, UT

The items I have gotten from shopping J crew online have been great. The shipping was fast. Great quality high end items. Their customer service is great when dealing with returns.

6 years ago

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Cade Boudreaux , FL

J.Crew is very nice. The service is very friendly and the clothes are very nice. They are just kind of on the expensive side but that is expected with high-end luxury clothing.

6 years ago

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Sage Loveland Springville, UT

I love J Crew but feel it is overpriced. Jeans and pants sizing is all over the place depending on the different fits. I usually only purchase during sales. More graphic tees for women, I love them!

6 years ago

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Michelle W Coraopolis, PA

When I walk in this store, I go straight to the back where the sale stuff is located. Yes, it's pricey. But I find so many things on clearance and it's so worth it. Just gotta shop out of season for things.

6 years ago

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Karen Platt Clarks Summit, PA

I enjoy J.Crew's clothes. I have been a fan for around 30 years. I love how the current line reflects the clothing they made in the late 80s and 90s--classic, and timeless. Love that my teen can dress in clothing styles I wore as a teen.

7 years ago

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ave Pleasant Grove, UT

I ordered a few swimsuits from J Crew online and they were very helpful in finding me the right size I needed to wear by giving me accurate measurements on a chart and by asking me several questions about what I where in other companies clothing. They have high quality clothing and great customer service!

7 years ago

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Ellen Morris Potomac, MD

Jcrew is easily one of the stores I shop most often at. Their clothing is excellent quality and fits well with my style. I can also always count on the customer service to be outstanding and helpful.

7 years ago

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Paige Baldwin Wellsville, UT

I’ve only shopped at J Crew a few times. Their products and style of clothing is definitely aimed at older women, so I don’t always find something I like. However the products are always good quality so you get your money’s worth.

7 years ago

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Kaitlin Ashcroft Mesa, AZ

Great place to get cute petite size clothing and also normal sizes. They have some of the cutest and softest tee and always have cute blouses. It can sometimes be pricey. They make it very easy to return items which is so nice!

7 years ago

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Rylie Crandall Draper, UT

This is a company that I don’t shop at often, but I am always happy when I do. I usually purchase one or two pieces because their products are expensive, but I enjoy the quality and style. The customer service is always helpful and the delivery is fast.

7 years ago

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H Moore Lehi, UT

Every year, I get a sweater from J Crew for Christmas. I love the basic styles and choices of multiple colors. I also shop for my parents' gifts through J Crew because everyone needs basics.

8 years ago

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Sadie Scoville Pleasant Grove, UT

I love the variety of J Crew. I like that every single thing that you buy from there is amazing quality and lasts forever.

8 years ago

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Hayley Lambdin Orem, UT

J Crew is fantastic! Very classy clothing and all sorts of style. It isn't super affordable but, if I could afford it as my main clothing source, I would do it!

8 years ago

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Rocio Diaz Tallahassee, FL

J. Crew has a hefty price tag on their goods but they are well worth it. J. Crew's quality is great and shopping online is a good choice if you want to apply coupons.

6 years ago

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mccandless24 Kaysville, UT

Although the price can be high, the quality of product you get is really nice. I have loved the items we have purchased and they have held up many years. I have found the best times to get the best deals are in between seasons.

6 years ago

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Kaitlyn Rios Ogden, UT

J Crew is in style. I love the fashion and can make great clothing combinations with their clothing website. J Crew has tons of looks and the clothes look great once shipped. I love shopping online for the convenience!

6 years ago

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Shannon B Salt Lake City, UT

J Crew is great. I know the clothing is high quality and worth the sometimes more expensive price tag, however they always seem to have a good sale going on which makes it a lot more affordable.

6 years ago

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Kimmi Riverton, UT

My favorite pair of pants comes from here. I love the fit and the quality. They were expensive but considering they last, it was worth it. I like the style of clothing here.

6 years ago

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Cooper Thompson Pleasant Grove, UT

Classy clothing and accessories. J Crew for years has provided clothing on trend and at an affordable price. If I want to find a nice outfit for my company event I shop here!

6 years ago

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Joy Hill Pleasant Grove, UT

J Crew has really high quality clothing and it is really easy to find things on the website. It is pretty expensive but the quality of the clothing is great.

7 years ago

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Mazi Marcel Womack Cedar City, UT

J Crew, what to say about J Crew, great styles and great clothes. I have never had issues with this company or their customer service. They have never done me wrong.

7 years ago

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Haley Baldwin

I’ve shopped at J Crew a few times now but their target audience is definitely older women. It can be pricey but the products are overall good quality. They ship quickly which is nice.

7 years ago

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Tracy Hill Draper, UT

I love the style of this company’s website. I will continue to shop from this site for a long time because I love the style and the deliver time is relatively quick

7 years ago

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Kaitlyn McBride Ogden, UT

Such great quality clothing items, great classic styles, and always have a great experience in the store

6 years ago

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Taylee Warner Pocatello, ID

I love J Crew!! They have very sleek and professional clothes. It is a bit more expensive but so worth it.

6 years ago

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William South Jordan, UT

I have always liked this store, and the employees are very helpful. I just wish their were more stores closer to where I like.

8 years ago

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cb Thibodaux, LA

Not somewhere I'd shop everyday but They have everything you can look for for men, women and children. Shipping was great with no problems!

6 years ago

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Randi Nelson San José, SJ

I love J crew. I feel like they offer a business style wardrobe, and you can look professional with the clothes they offer, I would recommend.

6 years ago

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Cam McClellan Draper, UT

I like clothes from J Crew. They look nicer than normal clothes but aren't as "stiff" as wearing slacks and dress shirts. They are a great compromise between the two.

6 years ago

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Whitney Stanko Smithfield, UT

Don't have money for J. Crew, but I love it anyways. Every outfit I try on fits perfectly and is adorable, just way to expensive for me.

7 years ago

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Erin Rhoton Pleasant Grove, UT

I love shopping at J Crew. They are always on point with the current fashion trends and their staff is extremely helpful.

8 years ago

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Mandi Smith American Fork, UT

J Crew is way too expensive for the bad quality of their clothing. Pus, their employees are rude and not willing to help. Customer service is terrible.

6 years ago

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Nana Asiata Herriman, UT

They have great quality clothing and the prices are affordable. The staff is also amazing.

8 years ago

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Suzanna Wootton Springville, UT

I love J Crew. They have really great clothes, great quality at an affordable price!

8 years ago

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Katie Johnson Provo, UT

I love J Crew! Such good quality clothing. I will be buying clothes from this company for the rest of my life

6 years ago

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Amanda Montebello, CA

I’ve purchased a few J. Crew items for work attire and received a great discount on them. I’m impressed by the quality and the style.

6 years ago

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David T Draper, UT

J Crew is overpriced, but when they have sales running, I like buying their clothes. They are perfect for business casual clothes.

6 years ago

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Juliann Mecham Managua, MN

I love J Crew. My only complaint is that I feel like it’s over priced, but great quality and super fashionable.

6 years ago

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PessoaJ Herriman, UT

I love Jcrew. Unique, high quality clothing with a classic style. They also have petite sizes which I love.

6 years ago

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Nathan D. Warrendale, PA

J Crew has great quality of clothes, they have the latest styles and trends to choose from. The clothes can be a bit on the pricier end.

6 years ago

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