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5.4

Overall Score

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Alyssa skinner Gilbert, AZ

I have always loved H&M! They have the all the basics you need at good prices! They also give you 15% off if you bring in any used clothes and they donate them. Overall love this store!

7 years ago

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Virginia Rosenthal Pleasant Grove, UT

Great styles for teenagers. My daughters always has me stop by the H&M stores when she is going shopping. I like the pricing too.

7 years ago

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Mia Hernandez Tempe, AZ

one of my favorite places to shop! they have soo many options i just wish they had there sales a little more often because it a bit expensive there

7 years ago

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Kathie Bowman Lakeside, CA

They have a different sense of fashion than most places now a days and it makes it fun to go into and see all the different outfits to choose from

7 years ago

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Jacks Friend Riverton, UT

Great deals at H&M. I love their little kids clothes, especially when I get them on clearance!

4 years ago

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Mitali Ganeriwal Orlando, FL

I always end up loving their hoodies and pants. they're so soft and comfy. I can be in them all day

4 years ago

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Abigail Land Tallahassee, FL

They have fashionable clothes are always changing to keep up with the new styles and seasons.

4 years ago

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Tabitha Gillmer Buffalo, NY

Had a package get damaged. Instead of notifying me if what was going on the said it was delivered. Then I was told to go re buy those items while waiting on a refund. 2 weeks and still going on.

5 years ago

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Sherry Gilson San Francisco, CA

Very good prices. I always end up with affordable clothes of really good quality

5 years ago

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erika clayton Lehi, UT

I love the selection and prices. I love the benefits included with the reward club

5 years ago

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Emily Tueller Alpine, UT

I can always find something I like, but it seems like their sizes are too small compared to other stores.

5 years ago

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Mahilet Getachw Jacksonville, FL

customer service is really great and the representatives were really nice in helping me with my return.

5 years ago

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Jenys Fegaro Los Angeles, CA

The prices are available for average buyers, especially that they are well made and fit great.

5 years ago

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Wendy Park City, UT

H&M has cute clothes that are very affordable. They have a great selection of the latest styles!

5 years ago

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Morgan whiting Los Angeles, CA

Best around for the price. I can always count on H & M to have cute stuff for an affordable price.

6 years ago

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Annie Chow Tallahassee, FL

I am never disappointed with this store; in person or online. Super organized and great selections.

6 years ago

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London Larson American Fork, UT

there clothes are very cheap looking and feelings. although they can be cute it they are not a good material. but they are cheap which is very nice!

6 years ago

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Emiliano Galeano Elkridge, MD

My wife and I like to shop at H&M , she works at a former office setting, and they have good for the value clothing

6 years ago

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Laurie Massie Lakeland, FL

Great selection of clothing. My daughter loves to shop here. The only catch is it doesn’t usually last very long.

6 years ago

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Christina Kaysville, UT

Occasionally shop here. They have a good line of trendy clothing. They cater to the younger crowd.

7 years ago

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m

Like the clothes and prices are great. Zero customer service. Only cashiers and changing room arrendant.

7 years ago

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Avery Fowler Pleasant Grove, UT

I love going to H&M! Their jeans are such good quality and always last me at least 2 years!

8 years ago

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Nana Asiata Herriman, UT

H&M has great quality clothing. The have a wide variety that you can chose from and so can the whole family.

8 years ago Edited September 14, 2021

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Send Clues Denver, CO

H&M steals intellectual property from artists. When the artists complain H&M threatens them with criminal charges and forces expensive legal burdens on them. H&M is corrupt and unethical, DO NOT SUPPORT THIS IMMORAL COMPANY.

8 years ago Edited September 14, 2021

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A.L Chicago, IL

AVOID THIS MERCHANT AT ALL COST, ONCE YOU SUPPLY YOUR DEBIT OR CREDIT CARD INFORMATION, YOUR CARD HAS BEEN COMPROMISED. IF YOU CANNOT PAY CASH, WALK AWAY. TRUST ME THIS IS NOT A FAKE WARNING. SORRY FOR TYPING IN CAPS.

8 years ago

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Mel

Terrible customer service. Even if you have the Reciept and items with tags attached and bags which items are shipped in, you’ll still only get store credit and not the way you paid which the receipt shows.....

8 years ago

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Shubham Jersey City, NJ

Yo guys this is the worst website I’m tell you guys don’t do online shopping from here I ordered sneakers on Jan 2 they still ain’t here guys. Never shopping again from this website!!!!! Bad service!!!!!!!!!

8 years ago

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Vaishali

The Very worst shop tht I have come across.......the staff doesn't value the customers.....very rude....go to that shop if u don't want to feel good, especially the one in VR MALL WHITEFIELD

8 years ago

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Kaylee West Jordan, UT

The clothes are cheap and stores are crowed with too much product and are messy. If you want clothes that are going to last a long time this is not the place to buy them.

8 years ago

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Hannah Provo, UT

I love H&M! There are so many different options to choose from and they have great prices!

8 years ago

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Shalese Provo, UT

Always get complements on my clothes from H&M. They always have cute stuff on sale too.

8 years ago

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patdickson

Bought item on-line and I am unable to return it to a store. This is inconvenient and a really poor customer service model. Don't buy on-line from H&M. For that matter don't buy from H&M.

9 years ago

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Aubrey Rentschler Salt Lake City, UT

I like the pricing of their clothes; however, I wish the store was more organized because it's overwhelming when you go there.

9 years ago

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Naevi Staheli

I like H&M because of the cute clothes that are sold and the nice return policy. I wish that their website better matched their stores.

9 years ago

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Pinky sparkles ID

I got a H&M gift card for Christmas. I went to use it online because the closest store is about 2 1/2 hours away and I found out they don't accept gift cards. It's very irritating.

10 years ago

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Rachel WA

Service with this company is BS. Everything from customer service to returns to trying to contact the company is terrible. The only thing they have going for them is cute and cheap merchandise.

10 years ago

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Matt Fountain Valley, CA

I will never shop in this store simply because of this dragged out return process which has now been pending over a month because of their mistake. If I do not receive a full refund I will notify my bank

10 years ago

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Steve Peterson Minnetonka, MN

While the clothes were inexpensive, the shopping experience was terrible. Disgruntled employees who projected their displeasure on the customers. Rudest experience I have ever had in a retail store.

11 years ago

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Nora Holland Long Beach, MS

I like to dress very hipster and I always find the best outfits here. Their sales are always the best.

6 years ago

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keiontai henry Tallahassee, FL

Great business casual outfits but also everyday wear as well. Also a great selection of footwear and accessories.

6 years ago

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Daisy Ramos , FL

I love H&M’s business professional section of clothing. As a college student, this is my go-to place for affordable business fashion!

6 years ago

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perscilla Tallahassee, FL

H&M is one of my favorite stores to shop at. The prices are also affordable and the clothes are comfortable

6 years ago

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Lizabeth Augustine Holmdel, NJ

My daughter loves H&M. Purchased many gift cards there always can find something that works. Stores are sometimes disorganized but overall good.

6 years ago

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Jake Mecham Ogden, UT

Wear it once and then if you decide to wash it, you will never wear it again. Your black shirt will somehow have bleach on it and it will go from an XL to an XS

6 years ago

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kaylee Salt Lake City, UT

They have really nice clothes, you just have to search a little to find the good stuff. They’re really inexpensive though, and I love that!

6 years ago

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Nicole Jones Riverton, UT

I love H&M online shopping. Great products and prices; site is easy to navigate. I always have a wonderful experience!

6 years ago

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Maryann Renteria (Mckrae) Riverton, UT

I love H&M for my toddler girls. Great clothes, even better prices! It’s cute and stylish and I always get compliments on what they have on.

6 years ago

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janice pan ,

Not only our new favorite store but one of our favorite sites to jump on. The deals we find in the sale and clearance have been so great!

6 years ago

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Valentino Chanel South Jordan, UT

Their only problem for me is that they don’t have my size! Their sizes run small. A large is more like a medium in other retail stores like old navy.

6 years ago

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Cade Boudreaux , FL

95% of my wardrobe is from H&M. H&M’s clothes are very comfortable and good looking and 10 out of 10 would recommend.

6 years ago