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Dillards

5.5 Overall Score

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We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

Dillards

Is This Your Business?

4.4

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107 User Reviews

5.5

Overall Score

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4.4

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107 User Reviews

5.5

Overall Score

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Author: Kalicia Bateman

LAST UPDATED: March 13th, 2022

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User Reviews

Star Rating

4.4

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107 Reviews

Review Breakdown

5 grade

53%

4 grade

38%

3 grade

6%

2 grade

3%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Edith O'Halloran Englewood, CO

I enjoy shopping Dillards. The Customer Service has always been top drawer in any departments that I have in mind. The staff is very well trained in what is available in their department. If it is has been in accessories, woman's apparel, house hold items. when in woman's apparel the staff is always there to help with fittings and brings to the customer other items that just may be just what the customer may need. The restrooms and dressing rooms have always been will stocked and clean. I like the fact that the items from the previous customer have been cleaned up. Items are rarely left inside the dressing rooms. racks are provided for items that are not being purchased.

6 years ago

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Kimberly LeBaron Delta, UT

Dillard’s is a great place to get prom/homecoming dresses. Their prices are pretty good, the offer free shipping, and they do alterations. Other clothing at Dillard’s is nice enough, but a little over priced in my opinion. Especially the shoes. Customer service is great and returns are easy.

7 years ago

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Cindy Gilbert, AZ

I recently bought a formal dress for my Homecoming from Dillard's. The price was discounted and definitely worth it. I received many compliments. I was able to try the dress on before purchasing. Many dresses were on sale for an affordable price with lots of variety to choose from.

7 years ago

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Kristiane R Durfey Orem, UT

My daughters love to shop at Dillards. They can find almost anything they are looking for and have a lot of different options of brands of clothing. We love to shop their sales.

4 years ago

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Audrey Mitchell Managua, MN

Dillards is the store to shop at if you are looking for name brand designers. The clothing is more expensive, but if you wait for their deals and discounts, it is more than worth it!

6 years ago

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Shari Evers Lehi, UT

Best swimsuits ever! I love showing up at the pool knowing that I’m not wearing the same suit as someone else! Im a frugal person so the prices are higher than I’d like to pay, but it’s worth it.

8 years ago

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Lilly Logan, UT

Dillard’s has been the only place my sister and I can find good dresses for dances and events. In fact, for my wedding we got all the bridesmaid dresses there, and they even gave us a deal. The worker helped us the entire day and helped us order 6 extra dresses. Great experience!

7 years ago

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Brette Draper, UT

I was just here last week looking for some new shoes and I pretty much walked around the whole store before I found someone who could pull a size for me! I bought the shoes and I love them, but it was very inconvenient to have to hunt down and employee to help me!

8 years ago

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Laura Herriman, UT

I use to buy a lot of clothes here but in the last year or so the selection is not there anymore. They must have changed buyers or something. It is not what it use to be.

8 years ago

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MattB Salt Lake City, UT

I recently purchased some dress shoes through Dillards Website. They had the item I was looking for in my size and they were easy to find and the checkout process was very user friendly and easy.

6 years ago

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Mariana Linares New York, NY

Dillard's online is great! The website is easy to navigate and their are often times a good number of items on sale. You can also return in store within a certain number of days, which makes buying even easier.

6 years ago

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Amanda Montebello, CA

I’ve shopped at Dillard’s a few times but typically find similar items at lower prices from other places. Other than that, the items are decent quality and a large selection.

6 years ago

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Khori Howard Tallahassee, FL

One of my favorite places to shop if I am looking for something a bit more high end or dressy. The shoe sales are great sometimes. Also, they have good sales in the juniors section as well.

6 years ago

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Whitney Stanko Smithfield, UT

Lots a variety in the store! Can be expensive so if it fits your budget it a perfect store! Found some super cute dresses just wasn’t able to buy them! Workers were able to point me in direction of what I needed!

7 years ago

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Alyssa skinner Gilbert, AZ

I alway go to Dillards when trying to find cute, nice shoes. They have such a wide variety of styles and colors. Some of the shoes are pricey but they will last years, which makes it worth it!

7 years ago

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Nicole Sohm Herriman, UT

I only shop at Dillard's if I am going with my mom. I don't feel like their clothes are for anyone other than older men and women.

6 years ago

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Myken Salt Lake City, UT

I recently bought a dress from Dillards website and it was reasonably priced, fashionable and arrived quickly. I will definitely shop at Dillards online again.

6 years ago

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Logan Hudson Norcross, GA

Ive bought suits from Dillards before and I can say I am very pleased with what I have purchased. The clothing products are on the expensive side. But never fail to please.

6 years ago

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Bryndie Managua, MN

I’ve shopped at Dillard’s a few times for dresses and I’ve always been satisfied. Not too expensive but the clothes are good quality and last a while.

6 years ago

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Brooklyn May Logan, UT

Looked for some more prom dresses and found some super cute ones but they were way to expensive. Wished they were lower price. Great clothing as well just so expensive.

7 years ago

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Maryn skinner Gilbert, AZ

Always love going to Dillard’s to get cute shoes! They have so many different options and the price is good too!! One of the best places to get shoes!

7 years ago

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Nicole LeBaron Provo, UT

Dillard’s has a great selection of business casual clothes. I like how their clothes have a more refined and higher quality feel without compromising price.

7 years ago

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Marissa Redwood Falls, MN

I really like Dillards. They have a great selection of clothing, and while some of their clothes are a bit pricy, the quality of their clothing is fabulous.

7 years ago

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Sarah Kaysville, UT

This is where I got all of my prom dresses. I always love coming here for fancy clothing because they always have what I need and the people treat me so good and help me out.

7 years ago

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William South Jordan, UT

I can always find something I want at Dillards. This is a great store, and I always start my shopping here.

8 years ago

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Cam McClellan Draper, UT

Dillard's has a nice selection of good quality clothing. It is more expensive than other stores, but sometimes they have coupons and sales.

6 years ago

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Kaydence Bonino Riverton, UT

Dillards is a great quality store! i have gotten some church clothes and they fit great! it is a little pricey but overall it is a great store!

6 years ago

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Tony Riverton, UT

Have shopped at Dillard's in the mall and can usually find good deals. Sales staff is always professional and knowledgeable.

6 years ago

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Breanne Stanko Logan, UT

Kind of the same clothing as a Nordstrom’s. Not as expensive but still expensive and lot more clothing for older age people.

7 years ago

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Chad Edgar Halifax, VA

Love Dillard's clothing always so much to choose from and always add new things all the time

4 years ago

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Brandon Scott Norcross, GA

Dillard’s can be a little pricey, however they present great products and accessories

6 years ago

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Alexa Pitre Greenwell Springs, LA

I love shopping at Dillard’s. They have everything. It’s such high quality and I love their variety.

6 years ago

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J Connelly Saratoga Springs, UT

Great place to go to for homecoming or prom dresses. Just wish there was a Dillard’s closer to where we live.

6 years ago

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Erna E Valcin Tallahassee, FL

I love shopping here! They are so affordable and stylish to any size. They have all name brands located in one place

6 years ago

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Alyssa Boren American Fork, UT

They have a wide variety of things you can buy for a good price. The items are good quality and they deliver quickly.

7 years ago

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Ashley Pleasant Grove, UT

I love shopping at Dillard’s because they have name brand clothing that I can buy for a cheap price.

8 years ago

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Mirna Hanna Tallahassee, FL

The quality of their products is great! Such great styles and brands

6 years ago

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Jamie Neider Magna, UT

Great dresses for spring. I love getting my girls their Easter dresser there every year.

6 years ago

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bailey jo Orem, UT

Love their selection, especially for shoes. Not the most organized in terms of their overall setup.

7 years ago

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Campbell Blair Phoenix, AZ

I loved having so many options in this store but it is a little more expensive for my taste.

7 years ago

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Dale L Farmer Littleton, CO

I got some of the best suits I have ever worn there. They were comfortable and looked great.

7 years ago

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