Name: MetroPCS
Rating: 2.9

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GUET SLEDGE

Overall its a good deal. It comes down to customer service right? Dont do your business with the one on Cheyenne and Rainbow in Vegas. Will make you second guess your whole decision. AT&T wasn't so bad afterall!

9 years ago

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Deborah J Wall Baxter Decatur, GA

Metro PCS sold me a bad phone. The LG K10 never would work right. You had to plug it in to get the screen to light up or take the battery out and plug it back in. They do not stand behind their products and I was told the phone was mine and I could buy a new one. Absolutely no customer service.

9 years ago

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Thomas Van Brighton, MI

I've been to 3 stores in the Brighton South Lyon Novi area of Michigan the salesperson's and managers are incompetent and aloof they don't want to give you any help. I have a Galaxy on5 phone by Samsung The service people do not know their product and they are very rude!!!

9 years ago

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Ajanaee x Tallahassee, FL

MetroPCS is an affordable cellphone carrier but data rates are slow at times. Customers are expected to pay a convenience fee when paying their monthly bills inside a corporate store which is very unfortunate. The customer service is pretty sub-par as well.

5 years ago

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Pazzo Miami Plant City, FL

Good price and value. The signal is not too good but has improved considerably in the past few years. Customer service is ok. Phones are a little pricey and they don’t last long.

5 years ago

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Shari Milledge Charlotte, NC

We have the family plan. Paying $25 to have unlimited text, calls and 4g internet is a great deal. We are pleased with their service.

5 years ago

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Holly Schafer Forest Grove, OR

I like the fact that they honor contacts forever without changing a thing. During this contact you can upgrade your phone at anytime.

7 years ago

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Bella Houtz South Jordan, UT

MetroPCS has been perfect for our family. They are a great and reliable cell phone provider and they always have great customer service.

8 years ago

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tracy lujan Los Angeles, CA

They need people that speak better English! Mobil wifi , is a joke and a waste of money! I guess all these data top ups you pay for are paying for that breech from t-mobile! Looking into another carrier!

4 years ago

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donamick Scranton, PA

With their unlimited serviceThe last week of every monthThe service is so slow I can't even open a web pageThat's not unlimited serviceAnd the Attorney General should be involved

4 years ago

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Brian Barbour Phoenix, AZ

They started the portrait over process without any acknowledgment from us. We decided we didn't want to go to metro PCS. Walk out of the store with iPhones deactivated and found out when we got home.

6 years ago

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Kevin Saint Paul, MN

They were good until I had a problem. Then the customer service failed miserably. I spent hours and days and bought an unneeded new phone and they refused to credit my account.

7 years ago

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Yvette Berry

They could improve customer service. They tell you one thing in the store and yet your bill shows something else.

7 years ago

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Amber Norfolk, VA

This company is so pathetic. Do you know TWICE they have given me a old, used phone number. I actually, trying to log into my Facebook account and changing my number, went directly into someone else's account!!! Pathetic!

8 years ago

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Gloria Clayton

They have very good costomer service! Always willing to help and very knowledgeable.

8 years ago

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Deborah Duggan

Never goes down. Very dependable. Good deals on phones. Same rate regardless of usage.

8 years ago

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Wayne Lake City, FL

Trash garbage doesn't work anywhere need better coverage I wouldn't recommend this company to anyone I wanted to give them no stars but they have it set up you have to give them one trash

8 years ago

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vanessa Long Beach, CA

Metro PCS is ok but they need to stop making ZTE phones becasue it sucks. When you make a call the person on the other end can 't hear you and it's so frustrating. It won't let you block callers. THAT'S BULL****!

8 years ago

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Michael Drew Embrey Brooklyn, NY

I've paid out over $213.00 for a 60.00 bill, being Swindled by store owner Anjali Grover, 250 West 14th Street NYC, 10014, they are thieves, I'm going to the police department tomorrow to make a formal complaint.

9 years ago

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Josue Rivera

800 # not working. Finally I access a costumer representative, he was rude and annoyed yours for asking for the 800 # for the second time ( 800 373 2876) and go figures the number was disconnected. The worst cell company.

9 years ago

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Ray V Smith

Im in Lake Providence LA with NO SERVICE with Metro or T-Mobile. Live Chat did something to my phone so that I can not even make a wifi call. Run duck or hide from this company.

9 years ago

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Suzee Hernandez Manteca, CA

No service, No way to contact customer service. There should be an email for us to contact a representative when things like this happen. Yet there is an address for us to write to.

10 years ago

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Amy Louhela Chicago, IL

Metro is a very affordable cell phone company. The connection is fairly good. There are a few dead spots but it's not too bad for the affordability.

5 years ago

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Charles Opoku Silver Spring, MD

Great mobile company I have ever used in. USA . They are very transparent and very good customer service

5 years ago

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crystal renteria Pflugerville, TX

Best value for large groups! Best family plan. Unlimited data for a great price. Perfect phones for multiple teenagers.

5 years ago

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Wilgens Paul Jacksonville, FL

Ive been with metro since I first owned a phone. They are reliable and affordable compared to many other service providers

6 years ago

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Seth Managua, MN

Thru my research on companies and receiving quotes I have found this company to be less than what you pay for. Cheap may be an understatement. Quality doesn’t match there price

6 years ago

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Kelsey Rosier Tallahassee, FL

MetroPCS has always been there for everybody. They have good deals when it comes to having more than one line.

6 years ago

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Roman Christiansen Pleasant Grove, UT

Is a great service provided. MetroPCS made getting service very easy and the employees were helpful.

6 years ago

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Susan Poplau Orlando, FL

They have been extemely helpful, in the rare instances I've had phone issues.

6 years ago

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Andrew Haas Denver, CO

Worst Customer Service! Their company policy is to tell you they cannot help you with any problem. Do yourself a favor and pay more for a real cell phone service provider.

6 years ago

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Federico Lombardi Spring, TX

I never had any issue, I have coverage everywhere and it's way cheaper than the other companies.

6 years ago

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David Amendola South Weymouth, MA

Very poor consistency in plan billing and data rates, changing without notice and blaming customer when discrepencies are pointed out.

6 years ago

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Rossie Barquist Sacramento, CA

I have been with this company for years now, and I haven't had any problems.

7 years ago

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GEM San Diego, CA

Great service and price. Easy to add and remove additional products.

7 years ago

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Kimberly J Memphis, TN

Metro pcs is great price can't complain and customer service is very excellent

7 years ago

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JAN BUCKMAN

They are fine for the small cost. The value of using the Family Plan can't be beat.

7 years ago

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Brandi Fulton, TX

i have had metro 4 years and I wouldn't change a thing ! love them

7 years ago

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Andrew Flaugher

they are good about how do to things for you on the phone that you need

7 years ago

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Jimmie moton Alexandria, VA

I feel this company can be great, however I find the phones overheat and when placing a call it takes awhile for the call to go through

8 years ago

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Bienah

Little to no problems with service and I have 4 lines connected for $130 a month

8 years ago

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Mitch Wingfield Llewellyn Orlando, FL

Great Value and services. I am using the hotspot to surf the net. Faster than cable.

8 years ago

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Chris Columbus, OH

Worst customer service experience ever. There is no way to contact a live agent or chat and self service of password process doesn't work. Avoid this company .

9 years ago

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Lindaplank55 Houston, TX

Had metro for a few months now and im loving it got a brand new phone and a months worth of service for only 60 dollars

5 years ago

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SkylarPickens Gulfport, MS

metro pcs is the way to go! they are super reliable with low prices and high speed data!

6 years ago

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russell , FL

always greet when i walk in. they suggest the best out of the best and need a pay raise

6 years ago

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Shanron Gilliam Killeen, TX

Awesome, no issues you what you pay for and more.

6 years ago

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MOHAMMAD YAQUB West Haven, CT

Though i like metro, i hate to say but it has the worse service if you drive uber.

6 years ago

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Sue

Reliable and dont ever have any problems.

7 years ago

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Sergio Capetillo Norwalk, CA

Company is great. Customer service is execellent

7 years ago