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CarShield

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5.7

Overall Score

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Vanessa Colley Talladega, AL

CarShield. Very compassionate in considering your situation and goes above and beyond in providing reasonable reachable solutions. THANKS CarShield

7 years ago

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percival y masangkay Denver, CO

Up to this day, it's about satisfactory customer service. I have yet to rate CarShield when it comes to actual car repairs. thanks

7 years ago

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Chris C Spanaway, WA

I called to get a quote. I said I wasn't going to be getting anything at this time I'm just looking to get a quote. The response I got on the phone was threatening. "What if your car brakes down on the highway? what then? and if you don't sigh up now you'll lose your discount" I said no and thanked them for there time. There reply "So are we putting this on a card?" I just hung up the phone after that.

7 years ago

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Audrey Macfarlane Dallas, TX

I just bought a brand new Crosstrek and I needed a warranty for it, CarShield was recommended by my neighbor and they have awesome prices for what you get. 10/10

4 years ago

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Don Che Hopkins, MN

Carshield denied my previous claim! I fixed issue and left them! They harassed me to come back, I don't know why but I did, they denied yet another claim 😕 they have the audicty to fight the bank for my refund! Rip-off company! Ice T should be embarrassed to accociate his name with them!

5 years ago

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Kevin Wirgnoivcz New York, NY

I like nothing at all about this company they took my money though. I filed a claim months ago and they never even contacted me about it. I would'nt wast my time or money with this company as far as I am concerned it is a big rip off.

5 years ago

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Jay Morris Thompson Falls, MT

Started a policy on the word from the salesman that everything other than wearable items(brakes, tires, ect.) were covered, After over a year of automatic bank draws the power steering was not included! READ the 50 page legal! SCAM

5 years ago

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Diane Diggs ,

The Lady was very helpful on how policy works. Learn something to let me know I made a good choice for my car coverage

6 years ago

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Michelle215 ,

I am thrilled i made the call to carshield and swithed i saved $65 and im thrilled and glad to a part of the family😊

6 years ago

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Jim McClain ,

The representative was helpful, and responsive to my questions on the repairs presented by our mechanic.

6 years ago

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Nancy Hawkins Big Rapids, MI

I just joined CarShield so don't have any experience with them yet. However the cost per month is very reasonable.

6 years ago

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Florence K Rogers Church Point, LA

I been with Carshield for almost a year, everytime I call about something broken on my car it's not covered. Now I am having trouble with the sensors they tell me it all depends on what sensors. I feel if I am paying all this money it should pay more . It have never paid for anything I called about. NOT GOOD

6 years ago

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Mary Rice East Stroudsburg, PA

I had car shield for 1yr an half and when my car broke down nothing was covered ,do not use car sheild I had to pay for my towing I had to pay for car rental they said they would reimburse me I never received a cent so I canceled my policy ,don't waste your money

7 years ago

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Angel Kingman, AZ

I just talked to a guy on the phone and he was so in a hurry he wouldn't let me talk. He just wanted to get my money and when I said I would do it next month he hung up on me. I'll just save the money myself and have a savings account just for car repairs I think this company is a rip off. Red flags everywhere!!!!!

7 years ago

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Zak Aurora, CO

If you put the $100 a month in a jar instead of giving it to CarShield, you would have $1200 a year for any car repair you need with no chance of having your claim denied. $1200 may not be enough for the repair, but it's better than getting $0 from CarShield when they tell you that your specific repair is not covered.

7 years ago

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Caryn Hahn Lexington, KY

Don’t buy this! What a scam. I was paying over$100.00 a month. I had the mechanic at Honda tell me that I needed to replace my PVC valve. A total cost of $240.00. Car Shield would not cover it. I immediately cancelled. The mechanic at Honda said he has tried to use them 3 times for customers and they weren’t covered

7 years ago

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Derrick Lukes Fort Myers, FL

The representative that helped me today was very knowable and he also found ways to help me save money

7 years ago

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Roberto Soto Miami, FL

The costumer service was very good and helpful answering all my questions. They gave me the best offer and guidelines.

7 years ago

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Marie Martinico Carson City, MI

Agent who gave me all the information for Carshield explained all the advantages of my plan. Easy to understand .

7 years ago

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Toni Morris Pittsburgh, PA

They were on top of their game. I appreciate them sending me an email when there was an issue and not canceling me.

7 years ago

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Strickland DeSoto, TX

My representative Mark was very informative about the products and service Carshield provides. The process was quick.

7 years ago

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Roman Albarran Pleasant Prairie, WI

Warren was great to work with! Made me feel comfortable and confident in making the best choice for my needs.

7 years ago

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brian Omaha, NE

keep up the good work, the CSR I spoke with was excellent and very professional, thank you. Keep up the good work

7 years ago

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Thomas Holmes

Other than being on hold for long periods of time , the staff and representatives have been most helpful and courteous.

7 years ago

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T. Mac Cleveland, OH

I experienced the same issue today. I called to get a quote and I literally had to hang up on Anthony the sales rep. He was very pushy. I explained to him several times that I was calling to get a quote. I will not be calling them back.

7 years ago

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Review Source

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Scott Orem, UT

I had a car warranty from CarShield for a car of mine a while back and I never thought it was worth it. I paid quite a bit and never used it. I know that is how insurance works but it just didn't seem good either way. Save your money!

7 years ago

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Doug Brown Yarmouth, ME

The representative was polite, courteous and friendly in answering my question.

6 years ago

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Delicia Dyson Harrison Houston, TX

Great Customer Service I would recommend this company to my family friends and coworkers

6 years ago

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duane ratcliff Tucson, AZ

Excellent customer service; I personally recommend them to anyone that looking for Car Warranties.

6 years ago

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Andrea Arlington, VA

So far I like the ease of doing business. Nothing to stress me out and reasonable payments.

6 years ago

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Ray Williams Warsaw, IN

The custpmer service was very helpful in helping me to better uderstand my coverage

6 years ago

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Paul Jenkins Norcross, GA

Was great I was helped in a timely manner and was treated with respect and dignity

6 years ago

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Tom Minneapolis, MN

A great experience easy to understand when you call customer support people are great

6 years ago

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Nik Rock Springs, WY

The customer service representatives are WAY nice!!! This is one of the best choices I've made!!

6 years ago

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Paul New York, NY

Great service....!! Had no claims yet but had questions and they are very helpful and courteous .

6 years ago

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John Enola, PA

Do not use car shield. They do nothing they advertise. We got no tow, no rental. Car has been at shop for two months. Can't get a hold of customer service. This company sucks! Sucks! Sucks! Do not use car shield

7 years ago

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cat Stafford, TX

I simply called for a quote and the pressure to purchase was incredibly intimidating...They are relentless to get money out of you and care only about getting your credit card or banking information...

7 years ago

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JULIO GARRIDO III Easton, PA

I am very satisfied with the service they provide and helping me keep in my car on the road

7 years ago

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Roachelle Graham, NC

I only had questions about how it works and I had fast responses and great advice

7 years ago

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DONNA FULLER Stafford, VA

ALL WAS GREAT TY VERY HELPFUL SAW THEM ON TV AND THEY WERE RIGHT THERE TO HELP ME VERY FRIENDLY PPL

7 years ago

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Kevin Republic, MO

Joe M and David B provided "Wow" customer service! They were very professional and knowledgeable!

7 years ago

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Jl Dixon Aurora, CO

Carshield is everything they say they are, no problems, no hassle, it's a keeper for me.

7 years ago

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JC Raleigh, NC

Easy transaction, and they do all they can to help you find the right coverage for your car.

7 years ago

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China Dee West Helena, AR

They take the time to listen and help you resolve any miscommunication that has occurred.

7 years ago

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Derek DeRidder, LA

The representative was able to answer all my questions and offered me the best quote.

7 years ago

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D. Parker Bertram, TX

We were changing our billing card and the process was handled in a very professional manner. Thanks

7 years ago

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Nia St. Petersburg, FL

They are helpful, courteous, they answer all your questions and they explain everything to you.

7 years ago

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Ramon Mendoza San Antonio, TX

I needed information about my account and I got it immediately. Excellent

6 years ago

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Paresh Mehta Elkridge, MD

I just started Carshield but I satisfy that they take my high milage car thanks

6 years ago

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Doris Crayton Omaha, NE

I really like this company when you need something done they are there.

6 years ago