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5.6

Overall Score

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rohanna meikle Jacksonville, FL

I had an amazing experience with Turo. It is well organized. The app gave useful information and the car was good quality and affordable.

4 years ago

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Rose Chevelon Tallahassee, FL

I found out about turo from a friend and it was amazing. It is cheap and efficient and I had a blast using them for my birthday weekend.

4 years ago

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Andrew Norton Tucson, AZ

Easy to use and often cheaper than the rental car companies. Sometimes depending on the owner car pickup can be trickier than traditional rental car companies

6 years ago

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Nicole Jones Sandy, UT

I had a very pleasant experience using Turo. The car was great, the host was fantastic to work with, and the pricing was affordable!

6 years ago

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R New York, NY

Fantastic! The best car rental company. Can have rental car delivered to you for no/minimal extra cost if you search carefully.

6 years ago

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Amanda Montebello, CA

I used to Turo once in Los Angeles to lease a car for a short term and enjoyed the experience. There were no customer service issues and the service provided was great.

6 years ago

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Wilinda Sylvestre Tallahassee, FL

Turo is an amazing app! I have used it for many things like prom, travel, or rentals! The people on this app are reliable and trustworthy!

6 years ago

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Nathan Layton, UT

I think it is such a great idea that you can rent other peoples cars or you can put up your own car for rent. Makes the whole process more fun.

8 years ago

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Roy Webb Honolulu, HI

Untrustworthy...basically they scam you by doing inadequate inspection of vehicles from afar and then micro inspections on return so they can claim damages. Management will not return calls. Horrible experience.

4 years ago Edited February 2, 2022

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James Sivard Leesburg, VA

TerI tried for HOURS to rent a vehicle in my area. The website nd app for this company are full of bugs and crash frequently. when I tried to contact customer support ( that was a rible, unprofessional company

5 years ago

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Queen Nene Omaha, NE

Worst experience ever!!!!!! I rented a vehicle from them for one day. They charge me $400 with hidden fee once I returned the vehicle. Scammers alert they are the true definition of scammers and rip-off don’t ever use them

5 years ago

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David Los Angeles, CA

Hosts can cancel reservations at any time for just $25. Renters are not protected against a hosts reneging in them if rental rates go up. This has happens to be twice this week.

5 years ago

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Feliks Nerkararian Buenos Aires, C

Avoid this company. Rental companies have specialists, checking the car. Taking a car there you are risking your life and others, including your love ones, who traveling with you.

5 years ago

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Korn Smith San Francisco, CA

Excellent variety and prices. Easy to do checkout. Awesome customer service & host communication

6 years ago

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Pedro gomez ,

Awesome experience will do it again in near future the people I dealt with were nice and courteous

6 years ago

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Brooke Day Washington, DC

I have used them about 5 times. Each time was a smooth transaction. Very convenient!

6 years ago

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Patrick Cotnoir Lancaster, NY

The app was easy to use. I was happy that I didn't need a credit card. My host Jeff was great!

6 years ago

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21plustax Hopewell, VA

I really like this business model! I've already recommended this app to anyone who will listen.

6 years ago

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Nabil Aziz New York, NY

Honestly I’m not comfortable nor confident in using the application anymore. My first experience was terrible, paid $698 for a different car then the one advertised. Car turned out to be a disaster.

6 years ago

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stefon harris San Diego, CA

It was a amazing clean and very communicative service I will definitely use again in the future

6 years ago

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jessica Obiedzinski St. Petersburg, FL

Convenient and easy to book and ride. Enjoyed my experience and didn't have any inconveniences

6 years ago

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Kayla Dison Birmingham, MI

everything was overall very easy and less complicated than dealing with other similar apps.

6 years ago

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Vera Woolery Minneapolis, MN

Being able to save mileage on my personal car and being able to drive a variety of stylish cars

6 years ago

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Savagerh Love Tampa, FL

Bad Experience The Owner Of The Car Accused Me Of Smoking Because Of A Piece Of Black A Mild Paper Found Car Never Smelled Like Smoke But Still Gave Me A Smoking Fee

6 years ago

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Amir Hussain New Castle, DE

Great experience! Very easy to book and there’s some amazing car options on here!

6 years ago

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Kevin Keller Louisville, KY

Horrible experience.....will never use your service again. Totally unprofessional customer interaction and terrible customer service from contact info. I give it one star only for the effort of asking for a review.

6 years ago

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Keith Hearn ,

It was an smooth and easy experience. I would definitely book another trip and recommend them.

6 years ago

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Justyn Hardy Saint George, UT

Ease of use, convenience, and timeliness made my first trip very pleasant. I will rent again.

6 years ago

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Ronald Pompano Beach, FL

Emil Was a great host and a great person. We will make sure to use his Slingshot again.

6 years ago

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Susan Henderson Netopski Houston, TX

If you read the information on each car and owner carefully, you can have a great experience.

6 years ago

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Tia Los Angeles, CA

Sketchy. Had me input my information multiple times to purchase & then wasn’t able to get a vehicle due to some verification issue. Wasted 20 minutes of my life. My advice: go with a reliable rental company.

6 years ago

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Preston Baker Atlanta, GA

I enjoyed my experience with Turo. Pick up and drop off was easy. I look forward to renting again!

6 years ago

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Danny Fairman Redondo Beach, CA

Super Easy to get what you need! App is convenient and most renters are really solid people.

6 years ago

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Erika Sanchez Las Vegas, NV

The host was great . Excluding my last host when I say this .... but the mileage offered by almost all is not enough.

6 years ago

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Katie Pepper San Jose, CA

Everything went smoothly with Turo and the person I rented from! Will use in the future!

6 years ago

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camille Naples, FL

i love that its quick,easy,no waiting in line,no deposit fee. its convienent.no issues

6 years ago

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David Barany Lakewood, OH

very easy to use. happy and will definitely use again. I recommend all the time.

6 years ago

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Yogi Patel Cypress, CA

Jasmit is a real easy to work with, super responsive to any questions you have. A+ host.

6 years ago

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Chris Kowalczyk Bensenville, IL

I think if someone is going to rent their own vehicle, they should make sure that the vehicle is clean and everything works.

6 years ago

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David Thoftne Rio Linda, CA

Everything was smooth and easy. It was my first time, definitely will use turo again. Thank you!

6 years ago

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R. Gomez Boca Raton, FL

Worst company ever. 3 weeks to process verification? 3 weeks and counting because it still isn't done. They don't respond to emails. Chat is utterly useless for anything other than causing additional frustrations.

6 years ago

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Twynesha Martin Houston, TX

Using Turo was amazing and easy. It was my first time using the app and I will be using again.

6 years ago

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Dr. Jay Campbell Everett, WA

Convenient, less expensive than common rental car companies and overall positive experience.

6 years ago

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Bridget Johnson Pittsburgh, PA

Very clean, easy and comfortable ride. Would use Robert again for future Houston visits.

6 years ago

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Ruben Giro Raleigh, NC

Do not rent from this company. Everything will seem fine until you get into an accident. They will find any excuse to deny your claim, and you will never have the chance to talk to anyone on the phone.

6 years ago

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Ashley R. Palm Harbor, FL

This app is good :) it would be even MORE SPECTACULAR if it had different promotional offers & low prices to offer customers with a budget:) Thanks!!

6 years ago

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F CLASH Monroe, NY

I enjoy my trip and it was easy to reserve a car. Car was clean and ran really smooth

6 years ago

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Mike Adderly Brooklyn, NY

Great experience overall. Car was in good shape, as shown in the pictures. Great customer service.

6 years ago

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Benjamin Hutt Anchorage, AK

Renting cars has been great.... I like the options of vehicles. I may start renting out my car too.

6 years ago

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Robyn Leawood, KS

We love using Turo when traveling. Convenient and less expensive than rental car companies.

6 years ago