The Story
Is This Your Business?Author: Jenna Vasquez
Founded on the idea that a website should tell a story, The Story is a digital marketing agency that offers web design, SEO, copywriting, and advertising services.
Company founder Trevor Hamilton is passionate about helping people (and their companies) design unique, user-friendly websites that are built to help businesses achieve their goals. Hamilton began his career in sales and marketing for a variety of technology companies, but now works with a variety of business verticals, including the following:
- Law
- Manufacturing
- Dental
- Non-profit
- Finance
- Architecture
- Consulting
- Accounting
- Ecommerce
- Education
- Athletics
- Insurance
Top Ranked Companies
The Good
- Design Process
- Company Resources
- Portfolio
Design Process
Prospective clients can learn more about The Story’s website design process by visiting the company site. The digital marketing agency walks customers through the entire process, from creating a sitemap to marketing the website.
Company Resources
The Story’s website also has a pretty extensive blog and resource page. The company has a variety of articles that can help novices (or experts) learn more about web design, e-commerce, SEO, copywriting, and digital marketing.
Portfolio
Those interested in checking out more of The Story’s work should take a look at the company’s portfolio. The Story is proud of all its custom-crafted websites and even designs with mobile in mind — meaning The Story focuses on creating websites that are optimized for mobile devices.
The Bad
- General Information on the FAQ Page
- Undisclosed Information
General Information on the FAQ Page
Unfortunately, The Story’s “Frequently Asked Questions” page is full of more general information about the world of marketing than it is about the company.
Instead of answering questions about the company’s pricing structure, refund policy, tiered plans, cancellation fees, or satisfaction guarantees, The Story gives long, in-depth explanations on how to work with a website designer, the benefits of using WordPress, and why blogs are essential.
While including this kind of information on a website isn’t a bad thing, we feel it would be better to include this on the company blog or resource page.
Undisclosed Information
While The Story’s marketing services are clearly laid out and explained in detail, some information is omitted from the website, such as contract length, cancellation fees, and satisfaction guarantees. However, this is pretty common when it comes to SEO agencies.
On the plus side, prospective clients can contact the sales team via email, phone, or live chat to obtain the desired information.
The Bottom Line
The Story is a digital marketing agency that believes every company has a story to tell. The company has created hundreds of award-winning websites and provides a variety of digital marketing services.
Unfortunately, there is little to no information on the website about contracts, pricing, fees, or guarantees, so customers will have to contact the company directly for that information. We recommend speaking with a customer representative and comparing The Story to other agencies to ensure this company is right for you.
