Codero

Buyers BEWARE Their employees are rude and if you get upset because of their screw ups, they will ask you to leave. Take my advise, you will never hear something like this from other nothing favorable if something goes wrong they will sell your house I am a professional with 25 years of experience. And i still host with this company They run the company like Mom and Pop and they do not care about when they create irate customers because of their low end service So many problems with them. I was lied to so many times. Its very difficult to detect a hosting company if they upgrade yoru server, and if that really happened. Some problems: Codera is always a whole fiasco i have lost 4 clients in one day with them. Paid them to fix things but they didn't and lied to me I have been with these guys for more than decade and half its unbelievable how my tasks has been handled These guys did nothing, I contracted them to migrate my server, because they never upgraded and lied to me. So server got old and drive died, even when i paid them to upgrade. How can you work with someone like that. They did things without discussing with me, installed plesk with full of errors, I reported all the errors. There was no one who took initiative on their end to fix things. I fixed everything myself I am extremely disappointed with thier service. Plus I upgraded my server two years ago and it turn out to be that you failed to do that.They lied to me that you upgraded, it was never upgraded, server has not been upgraded till 2011. They have reiterated that so many times in our conversation and it'sd so convoluting to know that I was lied to. When I restored server with them they have not fixed my cron jobs - migration had not done correctly databases not handled properly users not created for databases correctly – I had to do everything myself. Even when I created everything myself you failed to follow up They kept insisting to keep everything in one ticket, because their performce is based on how many tickets that are open. Since all the 100s of issues were in one ticket, all my concerns were ignored. They did nothing Even domains not configured correctly. I mean worse service and too many people doing everything wrong whatever i restored myself, They overwritten it with bugs again three times, and i had to do all the work again THREE Times. God forbid, if i get in this situation again, Codero will screw everything up AGAIN DO NOT DO BUSINESS WITH THIS COMPANY, FIND A BIG COMPANY. MOM AND POP COMPANIES ARE NOT FOR SMALL, MEDIUM AND ESPECIALLY NOT FOR BIG COMPANIES.

They suspended my entire server on a FRIDAY afternoon without warning and without good reason. When I contacted support I was told it was not their problem and to speak with another department on MONDAY! I phoned their support line and literaly had their representative laugh at how stressed I was at the situation. This isn't even the only problem I've had with them. My server has been offline countless times due to their poor technical support, datacenter migrations and just general service outages.

Probably the worst host I have ever encountered with regards to uptime and support. Their support team, whilst quick to respond, have absolutely no clue what they are doing. I am not a qualified sys admin by any stretch, so it should not be down to me to aid their support department and give them instructions on how to fix a problem!

There is no support, they only know how to give your tutorials links. 100% desapointed with the service.