It's easy to see why BlueHost is so popular. They offer affordable hosting options, and a slew of attractive selling points with their plans, including:

Unlimited domain hosting
Unlimited hosting space
Unlimited file transfer
Unlimited email accounts
Free domain name
Free site builder with templates
Free instant set-up
$200 worth of advertising offers
Free SSL on any WordPress install
30 Day Money Back Guarantee

Additional features include:

SSH access
Enhanced cPanel
Optimized hosting for Wordpress
MOJO resource marketplace
SSL encryption
Advanced site back-up

BlueHost for Education

BlueHost for Education offers discounted services for students, and free services for faculty members. They also provide helpful options for institutions, including portfolio tools and an online portal that tracks student participation.

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The Bad

Customer service issues
Lacking transparency with pricing

Customer Service

We like that BlueHost's customer support is U.S.-based, but we think there is room for improvement. We had to wait longer than anticipated to speak with a representative, and other customers have expressed similar disappointments in dealing with both customer service and technical support. While BlueHost has phone and live chat customer service options, they do not provide assistance over email. We would like to see BlueHost add email to their services.

Lacks Transparency

To pull customers in, the company offers a highly discounted price for the first month's subscription-about half off for both shared and dedicated servers - which is great. However, these advertised prices might mislead customers who misunderstand or fail to read the fine print. We would like to see BlueHost be more upfront about their non-discounted price.

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The Bottom Line

BlueHost is well worth the consideration of individuals and small businesses aiming to increase traffic, and improve site appearance. They don't have quite the range of technical sophistication that some larger companies might require, but the premium dedicated hosting plan will more than suffice for most users. Factor in the Facebook credits, Google advertising offers, and rave reviews for its customized cPanel SimpleScripts, and BlueHost just might be your best hosting option.

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User Reviews

Star Rating

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6 Reviews

Review Breakdown

5 grade

17%

4 grade

33%

3 grade

33%

2 grade

1 grade

17%

Sentiment Criteria

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Quality

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Service

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