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5.5

Overall Score

Author: Kalicia Bateman

LAST UPDATED: March 25th, 2022
Kayak, which is a subsidiary of The Priceline Group, began offering travel search engine services in 2004. The company offers global search services for a wide variety of travel options, including flights, hotels, rental cars, cruises, and vacation packages. You can easily track cheap flights, travel, hotel search, and destination services all in one place. This takes the stress out of travel and booking flights, hotel rooms, and reservations. Kayak includes all of the travel information necessary for popular destinations, major airlines, cheap hotel rooms, vehicle options, and competes with online travel agencies.
 
Read on for pros and cons, plus Kayak reviews from real users.

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The Good

  • Information from Thousands of Sites
  • Travel Accommodations
  • Search Functionalities
  • Mobile App

Information From Thousands of Sites

In an attempt to provide travelers with the most reliable results, Kayak pulls information from thousands of travel sites and compiles them in a way that is easy to sort through and book. This travel search engine is able to prepare thousands of deals from thousands of websites including google flights, destination resorts, and other online travel agencies. This information is compiled into one database that makes it easier for consumers to gauge booking, hotel reservations, find the best price on vacations, and check airfare. Whether you are looking for basic economy deals, price checks, or international flights, you can find the most affordable travel booking, flights, and itinerary. Kayak takes into account pricing and reservations from airport and flights services, motel and hotel booking, transportation services like car rentals, and even last-minute flights changes. Kayak takes the pain out of planning and preparing hotel rooms and hotel search before your trip. In terms of rental cars, Kayak compares pricing with cheap car rental companies as well as luxury car rental companies depending on what you are wanting for your trip. Find the best car rental deals and vacation rentals that fit your needs. Renting a car can seem scary and hard, but Kayak takes the pain out of the process to rent a car. Kayak compares prices with companies like Avis and Hertz so that you can find the best options for your car rental booking.

Travel Accommodations

Kayak allows travelers to book their entire trip using its platform. For example, consumers have the ability to book flights, hotels, rental cars, cruises, and vacation bundles through Kayak. Additionally, the company provides a number of helpful tools and resources, including the following:

  • Kayak Trips - Allows travelers to save search results, as well as manage and share their itineraries
  • Explore and Price Forecast - Travelers can track prices and stay organized in order to book at the perfect time
  • Flight Tracker - Track and receive notifications for flight price changes and check in for flights while traveling

Search Functionalities

There are several useful search functionalities on Kayak's website. Travelers are able to find affordable accommodations at some of the most popular travel destinations in the world by using Kayak's price and customer rating filters. Users may also filter based on location.

Mobile App

The Kayak mobile app, which has been downloaded over 40 million times, is available for both Apple and Android devices. The app is free and allows travelers to search thousands of travel sites at one time, receive alerts about price changes, and access mobile-only deals. Users can also use the app to manage their trips while on the go. The mobile app helps make flight prices tracking, flight booking, hotel planning, itinerary, and trips easier to manage in one place. Kayak will help you find the perfect place that you can afford to have the best vacation possible. Lose the stress when you search for an affordable hotel search. Kayak hotels can help you find what you need whether that is free wi-fi, pet-friendly hotels, or even luxury hotels. You find what works for your schedule and choose where you stay for the vacation.

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The Bad

  • No Unique Rewards Program
  • Website

No Unique Rewards Program

There is not necessarily an incentive for frequent travelers to continue to use Kayak to book their accommodations, as it appears that the company does not offer its own unique rewards program. Typically, travel agencies will allow travelers to earn points or cash back for each dollar they spent on various accommodations. However, it appears that Kayak does not offer its own rewards program or points system for those that use its site. This is unfortunate because points and credits can make it cheaper and easier to go on vacation and visit a resort or a city.

Website

Kayak's website seems to be a bit cluttered at times. There is a lot going on, making it somewhat difficult for users to navigate to important features and information. This can make it hard to keep track of price changes, flight booking, fare, and travel dates. If you consider using Kayak, make sure to engage with the website to get a feel for what you will be using. With a messy website, it can be hard to find a good last minute deal or last-minute flights and airfare that can make your trip cheaper.

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The Bottom Line

Consumers can use Kayak's search functionalities to pull information on flights, hotels, rental cars, cruises, and vacation bundles from thousands of sites. Travelers may also use the company's mobile app to book accommodations and view itineraries on the go.
 
However, Kayak does not appear to offer its own rewards program and its website can be a bit difficult to navigate at times.
 
All in all, Kayak may be a good travel booking site to consider if you want to book all of your accommodations in one place and don't mind the lack of a rewards program.
 
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Star Rating

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4.4

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102 Reviews

Review Breakdown

5 grade

52%

4 grade

34%

3 grade

10%

2 grade

3%

1 grade

1%

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Review Source

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Mhorne182 Eagle Mountain, UT

Don’t understand this service. I search for a site and then have prices from different sites pop up in their own window. This comparison needs to pop up on one page and then let me decide what other windows I want to open.

6 years ago

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bailey jo Orem, UT

Not very easy to navigate on the website and don't always have the best deals for the places I'm wanting to go.

7 years ago

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Anya Lee Jacksonville, FL

Unfortunately, I don’t have the best luck when I refer to this site for hotels or car rentals.

4 years ago