Orbitz

Author: Kalicia Bateman

Top Ranked Companies

Expedia chevron_right

3.6

star star star star_half star_border

(13)

View Profile Visit Site View Profile

AAA Travel chevron_right

1.9

star star star_border star_border star_border

(47)

View Profile View Profile

Liberty Travel chevron_right

1.6

star star_half star_border star_border star_border

(10)

View Profile View Profile

thumb_up

The Good

• Travel services
• Mobile app
• Rewards program
• Travel protection

Travel Services

Orbitz is one of the leading providers in online travel booking. Its resources and technology help thousands of travelers each year to book vacations and take advantage of low rates on flights, hotels, rental cars, cruises, and other travel accommodations and activities.

Mobile App

Along with its simple website, Orbitz.com separates itself again from other competitors by not only having a mobile app for Apple and Android users. It also has a mobile app for Kindle Fire users which increases Orbitz.com's customer base.

Rewards Program

Orbitz offers a three-tier travel rewards program that allows customers to earn Orbucks, the company's own currency. Orbucks are earned when customers book travel for others, book using the Orbitz mobile app, or book a package.

Travel Protection

Orbitz offers travel insurance through Allianz Global Assistance, which provides added protection and gives customers peace of mind while traveling. Customers can choose to add travel protection upon booking or add it up until the day before departure.

thumb_down

The Bad

• Limited booking options

Limited Booking Options

While Orbitz allows customers to book travel accommodations online, the company does not allow them to book over the phone or in-person. This can be frustrating for customers who are not comfortable booking online.

gavel

The Bottom Line

Orbitz offers several travel services, travel protection, a rewards program, and a mobile app. However, the company limits its booking options to online only.