Hotwire

Author: Kalicia Bateman

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The Good

• Travel services
• Mobile app
• Insurance

Travel Services

Travelers can book a number of travel accommodations and services through Hotwire, including flights, hotels, rental cars, and vacation packages. Hotwire also allows users to filter search options so that they can quickly find exactly what they are looking for.

Mobile App

Hotwire offers a free mobile app that is compatible with Apple and Android devices. Customers who download the app can instantly view and book travel services using their mobile device.

Insurance

Hotwire provides its customers with travel protection underwritten by Allianz. Insurance policies cover trip cancellations, interruptions, and delays; emergency medical and dental expenses; and baggage loss and delay to give customers peace of mind while they travel.

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The Bad

• Limited booking options
• No rewards plan

Limited Booking Options

Hotwire only offers its customers the option to book online. While this is convenient for many travelers, others would be more comfortable booking in person or over the phone.

No Rewards Plan

Unfortunately, Hotwire does not provide a rewards program for its customers to participate in.

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The Bottom Line

Hotwire offers several travel services, a mobile app, and insurance to its customers. However, the company only allows customers to book online and does not offer a rewards plan.