Tax Group Center Logo

Tax Group Center

star star star star_border star_border

4.1

Overall Score

Author: Jenna Vasquez

LAST UPDATED: April 14th, 2022

Tax Group Center was started in 2008 and is available nationwide and in the Virgin Islands. Headquartered in Calabasas, California, the tax practice offers full tax debt relief services, uses a variety of negotiation methods, and is available 24/7.

As a tax relief company, Tax Group Center employs CTEC Certified Tax Consultants, enrolled agents, tax attorneys, and CPAs which allows it to offer a wide variety of quality tax services. Tax Group Center also offers some educational resources on its website.

Read on for more information about Tax Group Center, or scroll down to read verified Tax Group Center reviews.

thumb_up

The Good

  • Full Array of Services
  • Tax Solutions
  • Qualified Tax Professionals
  • Educational Resources and Availability
  • Tax Prep Services Available

Full Array of Services

Tax Group Center offers an impressive selection of services, from wage garnishment removal to help with filing for an offer in compromise. The list of tax relief services offered by Tax Group Center is extensive, covering pretty much any need a customer might have in regard to tax issues. It makes it convenient for customers who may have multiple tax problems to be able to use one company for all of their issues. Some of these services are listed below:

  • Wage garnishment
  • Back tax help
  • Tax audit
  • Tax lien
  • Tax levy
  • Asset seizure
  • Bookkeeping
  • Tax return preparation and tax refund help

These additional services make Tax Group Center capable of assisting clients with any kind of unpaid tax situation. No matter your particular tax situation, the tax professionals at Tax Group Center are qualified to help.

Tax Solutions

Tax Group Center offers assistance with all the available solutions to resolve tax problems. Experience with all the tax debt resolution methods means that its clients will be well-advised and every available option will be evaluated.

The ways to resolve tax debt and remove penalties are below:

  • Offer in compromise
  • Installment agreement
  • Currently not collectible
  • Penalty Abatement
  • Innocent spouse relief
  • IRS appeals

An offer in compromise (OIC) is a settlement negotiation to reduce and settle unpaid taxes.

An installment agreement sets up monthly payments to the government. These payment plans allow taxpayers to meet their tax obligations at an affordable pace.

Penalty abatement involves removing penalties like wage garnishments, levies, and liens. It requires the taxpayer to demonstrate financial hardship. Taxpayers who demonstrate financial hardship may also qualify to have their debt labeled as "currently not collectible." This label doesn't remove the tax debt, but can help taxpayers avoid additional penalties.

Innocent spouse relief offers penalty removal for people whose spouses or former spouses are solely responsible for the tax debt or errors that resulted in tax debt.

These solutions to tax problems help taxpayers work with the Internal Revenue Service (IRS) and state and local tax departments to find a way to meet their tax liability and pay off their debt.

Qualified Tax Professionals

Tax Group Center's team consists of CPAs, CTEC tax preparers, enrolled agents, and tax attorneys. This range of tax professionals allows Tax Group Center to assist clients with diverse tax matters and needs.

The company's full-time employees understand that most people struggle with year-end tax planning and tax due dates. The range of tax professionals employed means that clients can receive a full range of tax services.

The experts at Tax Group Center are trained and certified to help you with your tax problems, even if you've missed past tax due dates. Having various educational backgrounds among professionals helps clients receive higher quality services. The team at Tax Group Center will completely take over all communication with the IRS as well as federal and state tax agencies so the clients do not have to deal with complex legal jargon.

During a free consultation, Tax Group Center will determine if it can get the results the client needs and what programs would be best. Whether you need help with individual income tax issues or other business tax issues, Tax Group Center can pair you with the tax professional you need.

Educational Resources and Availability

Tax Group Center has several pages dedicated to helping educate the public. It offers tax forms, a tax glossary, a blog with interesting tax topics, an FAQ section, and educational articles. These are nice features for people visiting Tax Group Center's website. Another great aspect of Tax Group Center is that it is available nationwide and open 24/7.

Tax Group Center also has a low minimum tax debt requirement of $5,000. While this is good, it should be noted that other tax relief companies such as Tax Defense Network do not have a minimum tax debt requirement at all. However, generally speaking, Tax Group Center's educational resources are available to everyone on its website, and its services are widely available across the country.

Tax Preparation Services Available

While Tax Group Center is primarily a tax debt relief company, it does also offer tax preparation as part of its services. This is helpful because it allows clients to consolidate all of their tax needs into one place and work with one company, whether they need help settling tax debt or just want to hire a certified tax preparer to file their tax return on time in the current tax year.

Visit Site

thumb_down

The Bad

  • No Refund Information
  • No Pricing Information Online
  • Newer Company

No Refund Information

Unfortunately, we were unable to obtain any specific information about a money-back guarantee. This is not a good sign, as a great refund policy would be a selling point. Many competitors offer at least a few days to get a full refund or partial money back, and we would like to see some kind of guarantee and more transparency from Tax Group Center on its website.

No Pricing Information Online

Company representatives have revealed that the company's prices usually start at around $1,000. However, while the company provides information on its offered tax program services, Tax Group Center does not explain pricing information for each tax resolution service online. Instead, financial professionals only state the fees associated with each client's qualifying program by phone. We would like to see a price range on the website.

Newer Company

When looking into tax relief services, people may want a company that has been established in the industry for a long time. Tax Group Center only entered the industry in 2008. Though, the website states that its team of tax professionals collectively has over 30 years of experience. While this is a substantial number, top leading companies in the industry often advertise much more extensive experience.

gavel

The Bottom Line

Tax Group Center provides customers with a good variety of services and dedication to customers with its 3-S System: Service, Solution, and Success. The company provides sound tax advice and helps business owners and individuals with any type of tax problem (IRS or state taxes).

It has a long list of accreditations which leads us to recommend taking advantage of a free consultation. Overall, we suggest taking a look at some of our top recommended tax relief companies to find out if they may be able to resolve your tax needs.

Was this content helpful?
thumb_up Yes thumb_down No
We'll Introduce You!

Call our recommended rep over at Tax Group Center below.

1-(833) 628-2700

Star Rating

info

3.0

star star star star_border star_border

47 Reviews

Review Breakdown

5 grade

47%

4 grade

2%

3 grade

0%

2 grade

2%

1 grade

49%

Sentiment Criteria

Value

star star star star_border star_border

Quality

star star star star_border star_border

Service

star star star star_border star_border

Trustworthiness

star star star star_border star_border
cancel
info
star star_border star_border star_border star_border

AYS Energy Canoga Park, CA

We had a very bad experience with Tax Group Center Inc., especially with Jennifer S, she is rude, all she cares about is collecting payments, she was unsympathetic, to our situation, she did not explain clearly the entire process, we sent many emails, calls to her staff asking questions about the process and updates in our case, they never answered. It was also hard having to deal with so many people in different departments and no one taking responsibility for the process. We did 2 payments and still did not receive any information regarding our case, we placed on hold the last payment due to financial hardship and we were told rudely by Jennifer S that she will cancel our case with no further notice and she just called us to collect that last payment. Please DONT use Tax Group Center, we made a mistake and lost our 2 payments totaling $4,400.00 which we did not get back. We came to them to help our financial situation with the IRS to negotiate with them but what we received was a bad, rude, unprofessional, unsympathetic person, Jennifer S, to help guide us through a difficult situation, as their client, we had the right to have updates about our case with the IRS but we never got it, we lost money and we were treated very badly. Be aware, DO NOT USE TAX Group Center Inc.

4 years ago

Tax Group Center Logo

Reply from Tax Group Center

Mo
We are investigating your concerns here and customer service will reach out to you today to work on resolving your complaint.

I did notice that you were emailed from one of the team members to contact customer service to discuss your case being placed on hold because of a payment that was owed.

If you would have contacted customer service as you were requested to I assure you we would have things worked out by now.

Looking forward to speaking with you today.

With regards

TGC Customer Service
877-605-7635 x223

Mar. 23rd, 2022

star star_border star_border star_border star_border

Wendy Grace Rolf Fort Thomas, KY

I called because I got a letter from IRS. Initial intake helpful. I paid $3500 for services they would provide (12/2/21). I filled out questionnaire and financial information that day. They did not get back in touch with me & I finally called the IRS myself 12/9 and got an extension and called that day to cancel their services and asked for a refund. It has taken over a month and many emails and phone calls to get response r/t refund. Today, 1/14 found out I am being charged $1187.50 for their lack of service. I have never been scammed before but think this company is a scam at best and fraudulent at worst.

4 years ago

star star_border star_border star_border star_border

William Henley jr Joelton, TN

Okay so i talked to this ppl about getting my taxes resolved and at first it sounded amazing and they could have everything done within a few months but that's not what happened they said 4300$ and I would but good so I pay so much and made a few payments and it was good but no filed my taxes and the IRS kept my return so I call to see what was up and they say some paperwork didnt get returned and dropped my case I was like really when was yall going to tell me this tex group so they open it back up I get them the paperwork they need every is done I thought but no the nightmare continues a lady name Jennifer calls and Extremely rude in hangs up on me but tells me they need 6 thousand more dollars so to finish my file tell me if I didnt like that to find someone else outside them to finish my taxes so I feel as if this company is full of hidden charges and have got me for not only my 4300$ & a tax refund but took money from someone who really didnt have it to lose and at this point I feel the IRS would have been easier to deal with and as a chronic cancer patient the IRS can just keep my refunds from here out

7 years ago

star star_border star_border star_border star_border

DT Bend, OR

Do not hire this company they are a scam. We hired them to prepare my husbands taxes at first. Then they told him he owed way more than he actually did to get extended services. Signed tons of papers and had to pay to fax them right away. Over 8,000.00 dollars later and 8 months later my husband ended up with a garnishment from State and IRS sending letters that they are going to send him to collections. We have kept good contact with the company all through the 8 months faxed notices from both state and IRS they did nothing. We called IRS and Oregon and was told tax group center had NO contact with them. Now we are paying all the taxes ourself which found out only equaled over 9,000. Not 34,000 BE AWARE. Been trying to get a refund for the last 4 months still not getting any where they want to keep 80% of the money because they prepared the taxes . Please do your research better off going straight to the IRS yourself they are willing to walk you through to do a offer in compermise.

7 years ago

star star_border star_border star_border star_border

Thomas Colangelo Des Allemands, LA

I would never use or recommend tax group to anyone they are frauds I have paid tax group center over 6000 dollars to help with my tax issues. They promised to have my tax owed down to pennies on the dollar and after I paid them in full they would not answer my calls messages or emails in the end they done nothing at all and I had to set up my own payment plan and handle it myself my advice is to hire a real company someone local to you that you can actually speak to in person and will not ignore you and take your money only to do nothing they are frauds and should be prosecuted for what the do to people I was a client and I learned the hard way people please stay away from tax group and there lies it's a scam

8 years ago

star star_border star_border star_border star_border

Brett Martin Waialua, HI

Tax Group Center review

Under no circumstances should you hire TGC to work with the IRS for you. They tell you they can help, take your money, and then the work they do is shoddy. Poor communication. Laziness. Incompetence. I'll give you an example: I was having a hard time contacting the attorney that was assigned to me. I found out a month later FROM THE IRS that she had given up power of attorney! I contacted TGC and told them about it and they said that 'yes, she had left the company. But don't worry about it'. A week or so later, my bank accounts were levied and my wages garnished! I contacted the IRS agent assigned to my case and he said he did that because he hadn't heard anything from them or from me! The most important thing to do and the easiest, they couldn't get right. There's lots more. DO NOT use this company under any circumstances!

8 years ago

star star_border star_border star_border star_border

Neil Razdan Olney, MD

In 2016 I wanted to roll over an IRA account from Suntrust Bank to PNC Bank. With that intention, I went to Suntrust. They, instead of issuing a cashier's check in name of PNC Bank, issued it in my personal name, and later reported it as IRA distribution. Little that I knew, I took the check and within half hour deposited in PNC Bank, asking the associate to roll it into another Money Market IRA. The associate, instead of Money Market IRA, deposited the check into a regular Money Market account. A month ago, I received letter from IRS, saying that I owed over $11000 in back taxes. In a panic mode, I contacted Tax Group Center for help. The person who talked to me identified himself as Dean. He told me that their fee will be $3250, and will be charged after I signed Power of Attorney and other papers, and sent back to them. Then he asked, how I was going to make the payment, by Credit Card, Debit Card, or Account. I gave him my Debit Card number. That evening, for some reason, I was checking my bank account, and found that DEAN had already withdrawn $3250 from my account. I had not received the papers that he said I will have to sign and send back, after which he will charge my debit card. I immediately tried to contact DEAN, but the people at their switchboard, would not let me pass to Dean. Finally, he called me back on following Monday. I questioned as to why he withdrew money from my account, without and contract signed, or any paperwork signed. And I asked him to return my money, since I am not going to hire their services. He said that he will send me a check back. It has been over a month, I haven't seen the check in mail. No money has been returned back to me. He does not pickup the phones. This company is a scam! They should be investigated and criminally charged !

8 years ago

star star_border star_border star_border star_border

Linda Woods

This is the MOST unpleasant company to deal with I have ever encountered. Their salespeople who sell you their package are super nice, compassionate but persistent to get the cash out of you. Then, you are assigned a lead atty and usually a helper. These people rarely return emails or phone calls. You just never know what is going on until they need something. They never give you any progress reports. I hired them in 2014 to try and get an OIC, and it has taken all this time into 2017, to get to the point we are at now. I couldnt meet the "get current" on my taxes aspect of the IRS requirements, so the OIC was returned. They did get me into "uncollectable" status, but now just called to tell me if I pay another $1500 and complete a new set of OIC documents, they will include my 2016 taxes due into the new OIC. However, they have been SO awful to me and taken SO LONG to get to this point, I don't want to deal with them at all. The owner(?) Jennifer S is unbelievably rude, hostile, aggressive and an angry hothead. Every time I had to talk to her, I am rattled and near tears. They are horrible.

9 years ago

star star_border star_border star_border star_border

Fredatlakecc Chamberlain Sandia, TX

WHATEVER U DO STAY AWAY FROM THIS COMPANY!!! They took what little bit of money I had and did NOTHING!! They do not stay in contact w U!! I have made NUMEROUS phone calls & still haven't heard back from them other than to tell me my case is resolved as an established hardship! I established the hardship w the IRS several years ago! The whole point was to get them to settle my issues w the IRS!!! I am completely dissatisfied with TGC and am going to try & get my money back!!!

4 years ago

Tax Group Center Logo

Reply from Tax Group Center

We have been in touch with this client we are on amicable terms with them and we are expecting this review to be removed or adjusted once the agreement as the client has expressed they would be.

Nov. 19th, 2021

star star_border star_border star_border star_border

ROBERT LOO Honolulu, HI

paid 11,500 to resolve tax issue and am getting calls tell me to file an addendum which would cost anothe 9,500 to 4,500 this firm clearly has display a proprensity to bring out the worst in what an attorney should be constantly playing on unknown senior citizen who just want to do the right thing yet firms wants to charge more fees over what the inital fee of 11,500. taking advantage of being a 74 year old vietnam vet who just wants to do the right thing

5 years ago

Tax Group Center Logo

Reply from Tax Group Center

This case was resolved amicably with this client and we are expecting this review to be removed or adjusted once the agreement has been satisfied that we have with the client.

Nov. 19th, 2021

star star_border star_border star_border star_border

Marc Rochester, NH

L V is supposed to be helping with a refund after tax group failed me miserably and lied about the amount owed to the irs and now won't return my calls or call me back when they say worse experience I could have had now I'm dealing with irs itself. It's so much easier and just plain easier to talk to the it's and not be bullied on the phone and rushed into decisions without being told all the info

6 years ago

star star_border star_border star_border star_border

Adam Bahri Livermore, CA

Your case will drag on and on. They wont deliver any results and will keep asking you for more money. DO NOT USE THIS COMPANY! Look harder online and you see many more reviews detailing what I am telling you. These people will cheat you out of your money. Do your self a favor an hire a local tax attorney. I paid them close to $7,000.00 three years ago and still no results. I had to hire another local tax attorney and they were able to get things on the right track. The Tax Group Center cannot and will not deliver what they say. If I could leave a worse review I would.

7 years ago

star star_border star_border star_border star_border

JC Lake Stevens, WA

After a free consultation they indicated that they could get our tax debit from $34k down to $3k-$4k. After months of back and forth and filling out several packets of paperwork and TGC requesting more money (they didn't get it) we received the IRS resolution paperwork.... They got the taxes reduced by $3200.. That's right we paid them more than what they got reduced. They set up a payment plan without confirming with us and did not send any paperwork to indicated what is truly owed to the IRS. I would never recommend these people to ANYBODY! As many others have said it is fraud!

7 years ago

star star_border star_border star_border star_border

NaT

This is neither a positive review/ a negative review /I was recommended this company from my aunt. Overall there is a lack of communication on their part. They charge outrages fees for other services they provide. I have read the complaints from the BBB on this company. The newest ones are from last month. Even though I and my son had signed the fee agreement. I am paying this company off and I will not be recommending this company to anyone. I had used this company for help with my sons IRS situation. Now I wish I hadn't .

9 years ago

star star_border star_border star_border star_border

Stanley Zellar

DO NOT use this company. They feed you a bunch of promises and charge you a lot of money. There is huge pressure from there sales department to keep them on. It has been over 1 year, $35,000, and NO help with taxes as they promised. They even went into our checking account without permission and took money. Beware! Do not deal with this company. They do not tell the truth, and cost us more penalties and interest. Buyer beware! We just settled our own case without them.

9 years ago

star star_border star_border star_border star_border

Donna Foster Bronx, NY

This group of supposedly professionals have the rudest people dealing with the public. Once you pay the fees they ask for then they drag their feet and tell you they are awaiting documents that you would have submitted 2 or 3 times before. They then request more money to do what they have already been paid to do. I have already paid twice for the same job and then this rude woman is going to tell me I need to pay again as my case has been suspended for 2 months.

10 years ago

star star_border star_border star_border star_border

Shannon Truelove Houston, TX

*Edit* We were contacted on Friday, 4/15/22 by Tax Group Center’s customer service. They assured us they will work hard to get this resolved in a timely manner. I will update this review again in 2 weeks to let you know if they followed through or not.

4 years ago Edited April 19, 2022

star star_border star_border star_border star_border

dennis kline MN

Do not use this company. I've been trying to get some kind of report on the status of my case. I try calling but the people I need to talk to never respond. I've paid them over $4000 and have no answers. STAY AWAY from them.

4 years ago

star star_border star_border star_border star_border

Odday1 Torrance, CA

They tried many ways to settle my debt to IRS non of it worked I feel like I wasted my money I tried to tell Tax group what I wanted to do . But never had a chance they Insisted their way and never work So I got stuck with the higher bill instead how to pay extra 1,300.00 hard to Tax Group and 3,800 to the IRS money down the drain

7 years ago

star star_border star_border star_border star_border

CGUINN North Falmouth, MA

This company is a fraud my experience was similar to others poor commucation to none a complete payment was provided to the Tax group they did not ever send power of attorney to NYS as paid for and spoken of they should be stopped.

8 years ago

star star_border star_border star_border star_border

darrell mason East Orange, NJ

They are the worst people known to man.. they took me for 1200 dollars i fell like cramp then have the nerve to call an say they need 1000.00 because my offer didnt go thru. They are a bunch of crooks dont trust them.

10 years ago

star star_border star_border star_border star_border

Phyllis Ariss

These guys are all around horrible I am surprised they have not been shut down. Not only did they take my $1500 but tried to charged me another 1500 on top. Jee wiz!!

9 years ago

star star_border star_border star_border star_border

Harry

DO NOT use this company. After 2 years no result .irs want to take the clothes of our back..please be very careful...

9 years ago