Tax Defense Network

Beware. The slick sales agent will make promises and is very convincing. Jerry J did nothing but say how busy he was and made me feel as if I was bothering him after he received the first payment. All of his promises were BS. I declined his services after the poor treatment and failure to do anything. This guy is located in Jacksonville FL and the “attorney” nope she is an “Enrolled Agent” is located in Hawaii??? Huh?? I found out the hard way that Tax Defense Network vends these cases out to other companies. I’ve called my bank and requested a refund plus stop payment in case they try to withdraw any more money. I learned a few things: 1. Don’t let a sales agent scare or pressure you into sending money immediately. 2. Never sign up with anyone who is in another state. 3. You want an attorney…not a sales agent, enrolled agent or any other title. 4. If you own a home with equity…I’m going to SHOUT this….THE IRS WILL NEVER EVER ZERO CHANCE OF APPROVING ANY OFFER IN COMPROMISE!!! 5. Be careful and do your research. Don’t talk to anyone who will take advantage of someone in a desperate situation.

I came to them after being promised they could get rid of all my fees and penalties so that I could pay it back a lot quicker. Then the two ladies working on my case continued to ask for the same information over and over and over but nothing came of it. Then they ghosted me for MONTHSSSSS I tried everything to reach someone emailing everywhere I could and calling numbers I could find and leaving voicemails then after I started to get crappy an mean another women reached out. She apologized that the ladies on my case moved on or whatever and I thought all was well. So then I send the information again but this time we’ve lost 80% of our income by now so we were then and still are drowning in more bills then income…. I was super hopeful this new lady would be the one to do what I was promised from the start… erasing my fees and penalties and preventing further ones(fresh start I think is what they called it) and since the IRS was already holding two of my bigger refunds that should have covered most if not all once the fees and penalties were removed. I was so excited to think we’d get our 2020 taxes after not getting taxes since 2013-2014 and well that didn’t happen… the lady set up a paper for low income people that stops them from seizing assets an such (that I absolutely could have easily done myself!!) but did NOTHING for the fees and penalties then I called irs and was able to remove one years myself which they said my tax lawyer should have already done if they were actually doing anything for me… so now here I am again with another big refund (over 14k) for 2021 still going off to the irs cause I could only take off one year myself and my “lawyers” said they “did everything they could” for me by filling out one paper that I could have quickly and easily done my dang self!! And now y’all still charge me this monthly payment for the service I signed up for but never received and this is the 2nd tax refund I should have been getting back with y’all’s “promises” and I’m DROWNING in bills with very VERY little income and just had my fourth child(had to return to work within a week of giving birth because my part time income is all we have) and I’m losing everything outside of the bare minimum I’m able to keep between my tiny income and maxing out all my credit cards(which has DESTROYED my credit I was in the 750s and now I’m in the lower 600 range) and y’all have the nerve to blow my phone up about a late payment needing payed to avoid legal repercussions or whatever and threaten that you report to my credit bureaus like my credit isn’t already bad enough…. I still owe over $4k and have no way out of these payments but didn’t get anything close to the service I was promised and calling constantly to remind me that I’m so damn broke I can’t afford to even pay attention ain’t helping… how about you do something helpful and pay off my account with y’all since you didn’t help and it’s taking a toll on my credit and I can’t afford the payments if I want to keep my rent, lights, car, and phone that I have to have for my children’s specialist and schools and my work… I don’t know why I’m wasting data to type this y’all don’t care and people like me that are desperate for real help will fall for the bull crap. I’m just sad and freaking mad!! I’m so tired of this all!! I’m a good person and I give everything an more to anyone in need but still always manage to ended up on the losing side and I give way more chances than anyone deserves! Shoot even now typing this I feel bad for putting a bad review on y’all but I’ve got to get this off my chest and no one wants to hear it on the phone so y’all can read it here and anywhere else I can find to post this with everyone else too

Mr.john j was so very helpul to me.he always answer all my questions.all of them are so professional.i recieved emails every month regarding my case updating me.amazing!

I was really in need of help and the ppl at Tax Defense was fast and professional Mr. John nice and understanding I'm very happy I went with tax fense..

I enjoyed working with Richard. He communicated well with us. I would recommend him to help someone else. I was unhappy that after one year and $6000.00 later and still owe the IRS the same amount.

Worst experience ever! If you have the time I recommend to work with the IRS yourself. Took over a year to finalize things with the IRS and IRS is still going to garnishing future tax returns until the debts are fulfill in full. I rarely heard back from the representative and when I did it was to hear that it was nice working with me. I was promise I was going to receive back my payments that I made to this company due to my financial hardship and I wouldn’t be owing back any debt in the future to the IRS it was all false. Payments have stop for now with the IRS but once again IRS will keeping my future TAX RETURNS until my debt is pay in full, if I would of educated myself in the beginning I would of pay the IRS $5,500 instead of this company. No words for my representative who was rarely there to answer my calls. Stay away!

Carmen was a lifesaver and now I feel that I can breathe. She wad very professional and I feel I can get back on track with my debt. Thank you so much Kelly

Like best because they have the best peoples on your case right away.And they're reasonable and understanding with your case I will tell my friends about them.

My last tax analyst was very helpful in explaining the process of my case and is a true professional. I enjoyed working with her and hope to work with her on my 2020 tax returns

Stephanie T, my tax analyst, is compassionate and so helpful and understanding and does her best to get you the best possible solution to get you out of debt! She is amazing!

Definitely a waste of money. Communicating with them is poor and for what they did, I could have done directly with the IRS. They dragged on for 8 months before providing a "resolution" of a payment plan with the IRS. Newsflash... you can call the IRS directly and set up a payment plan. The reason I was using their services, which was clearly communicated during the consultation and multiple times via email was assistance in getting penalties and/ or interest reduced. Despite me asking multiple times for documentation on exactly what they had been working on, I never received any clarification on what they did that I couldn't have done on my own. Save your hard earned money and work with the IRS directly.

The service provided by Kenneth W was excellent , very informative and very professional . As a whole I am very disappointed in the initial stages of contacting Tax Defense Network . I was promised solutions to my tax challenges with out presenting the qualifying conditions, namely TAX LIENS . This is unacceptable . And the price tag is way over inflated . I would never recommend this company to anyone for that one reason and also the price tag. I got into more debt with the programs fees . Now I have to pay those monthly fees to a lending company on top of my monthly tax settlement . I do not know how I am going to make the payments . Total cost per month is $163 plus the settlement of $ 478 . So $641 total.

Ruth R with Tax Defense Network has been with me every step of the way. She placed my mind at ease and I now have peace. The entire team has been great.

I am pleased with the job that TDN did for me. It took quite a while, but I believe that it was due to the Covid-19 shutdown. I am able to pay off my debt to the IRS in monthly payments that are affordable. Thanks

John J was very helpful with my experience. He always returned my calls and emails promptly. He made me feel confident that the end result would be settled.

Extremely disappointed with this Firm. They are extremely difficult to get ahold of and they provide you with no proof of extensions. When there is an issue, they don't tell you, I found out that the State of California would not honor the Power of Attorney, yet they knew about it but never told me. I also found mistakes in the paperwork that was sent to the Federal Government, they denied the mistakes but sorry when the IRS sends you a document that clearly shows the mistake, who is wrong in this case, not the IRS. So far I have had to do everything myself. This is not a reputable company and is not worth your hard earned money.

Ms. R was absolutely amazing!! She made things so easy to understand. She also made me feel comfortable and at ease with all of my tax issues. I would highly recommend her.

I hired Tax Defense Network about 5 plus month ago, and this far I have not had a great experience. I got assigned to Alisha which I personally have only talked to once and that was because I had left messages and send emails and finally was able to have her answer the phone. Although she is very nice on the phone, there is no follow up, I was to have I believe 2 reviews as which I have not had any and this is July, and I have no clue where I'm at. She stated she had over 200 clients so maybe thats why, not sure. I also had them to do my tax return for 2018 and 2019, because when I first called the gentleman stated that they do all that, so I said ok. So i never heard and never heard about my taxes being filed and called several times about them, which you can guess it, no answers. The one call that I was able to talk to Alisha she said they are working on them and I should get them at anytime, and that was at the end of May. So I checked my email daily for updates, and one day I decided to do a search for Money Solver in my yahoo account and a Paul B had sent my taxes for my review on May 28th, I never got a call or email that they had been sent, if I wouldn't of done the search I would of never saw them, very frustrating . So they were incorrect and I had several questions, so I email Mr. Paul, 3 times and also called his number and left voice message, and this is what July 22? and still nothing. I also sent Alisha a couple emails and I have heard nothing. Also at the time of my first call I informed the gentleman that I wanted them to check on 2016 to make sure everything was ok with them due to wasn't for sure, since I got a pension from my husband if they were correct, and lets face it, if your going to get a settlement, you need to make sure that everything is correct, because per Alisha if they settle for 2018 and 19 then something comes back then the settlement is null and void, so you have to pay another close to $5000 to start over. So at this point I am not happy, with almost no communication, no updates on my case. With the people that I am dealing with, I would not recommend to anyone.

Tax Defense Network was awesome to work with. Linda was on top of things and kept in constant communication with me on the whole situation. Saved a ton!!!!

Annette H was very professional and knowledgeable about my situation. The outcome was everything I had hoped for. She showed a true understanding of my situation and handled it with compassion

OUR TAX PROBLEM WAS A VERY DIFFICULT SITUATION. TOOK A LONG TIME TO RESOLVE PUT WORKED OUT GREAT IN THE END. THANKS TO NORIN Z FOR WORKING WITH US AND BEING VERY PERSISTENT.

My experience was a little shaky initially. Then, Ruth R took over our case and everything changed for the better. If you need tax defense, make sure you ask for Ruth! Thanks again!

Eric G was extremely professional! He responded in a timely manner, and was clear on all communications. He also saved me a great deal of money! Much appreciated Eric!

Dashana T was an excellent adviser who had an answer to every question and was always easy to get a hold of when needed. Thanks tax defense Network!

the commitment to my irs situation has been handled with professionalism and respect toward myself and my wife. the communication has been exceptional

It is a very stressful situation when your paychecks are getting garnished. My agent stayed calm and resolved my case, even when I made it more difficult for her than necessary. It is deeply appreciated.

I like the fact that Sherri helped me in a time of need. It wasn't anything I disliked she answered emails in a timely manner. I would recommend you guys to any and everyone

Very precise, explanatory and professional,she made sure I was comfortable and guided in making the right decision,I feltl ucky to have miss zury as my coach.

Norin!! She stayed in touch with us via phone to email. I was at first skeptical when I did get any response back from anyone else until my account got transferred to her.

Janya did a wonderful job of gathering all my information and completing my taxes. She always was available to answer any of my questions and did so in a timely matter.

It was nice and a pleasure working with Ruth R!, she was really easy to work with and answered every question i needed to know!, i would not hesitate to work with her again!

Very knowledgeable about taxes. Communication was excellent. They were able to settle the issue very quickly. Anthony C is a professional. Thanks for your help.

In my opinion this is one of the biggest scams going!!!! The person that signed me up promised me all kinds of stuff. Said they would get late fees and penalties dropped. They did not. Told me he could get my debt to the irs cut in half, they did not. I ended up paying the irs the original total I owed and paying tax defense network almost $4000 for there “services”, which amounted to the occasional phone call or email. All the tax defense network did for me was file my 2018 taxes !!! Biggest scam ever and I have reported them to the Better Business Bureau. So all in all my experience was very negative and I would not recommend them to any one!!

I had a great experience with Marianelly M. She was attentive, extremely helpful and good with the follow up. If she were working with me in business I would promote her.

Have not finished and waiting for specific responses to be in the final stage Prompt to respond, good listing skills, stress has been soothed Knowledge, patience, and kindness abounds

The only thing positive about my experience with tax defense was the representative that I had at the end of the process, Kaitlyn W. Prior to working with her, I struggled to have any communication and felt that the promises your company made during my initial contact were very misleading. I was told that I would save more than enough in adjustments to my taxes to offset the cost of your services. I ended up with no savings for the $5,000.00 plus dollars I paid. My original representative closed my case without even letting me know that it was finished. I also, had two levies on my bank account by the CA Franchise Tax Board that I was not assisted with. In the end , Kaitlyn was the only bright spot in the whole experience. I appreciate her help.

I was desperate, I really didn’t believe they can help me but I know that I cannot do it by myself. The best decision that I made. They are the best