TaxAct vs TurboTax

Jenna Vasquez
Jenna Vasquez | Contributor

Tax Defense Network and Community Tax both offer great tax preparation services. TurboTax can cost you anywhere from $0 to $89.99 in federal fees, and TaxAct ranges between $0 to $30.00 in federal fees.

While both are good options to have prepare your taxes, TurboTax automatically suggests deductions and guarantees a maximum refund.

TaxAct logo
#5 TaxAct
5.2 Overall Score
4.3
star star star star star_half
(72)
TurboTax logo
#1 TurboTax
6.2 Overall Score
4.5
star star star star star_half
(822)

Overview

TaxAct

Accreditations

N/A

Available on Staff

N/A

Available Features

N/A

Time in Business

Undisclosed

TurboTax

N/A

N/A

N/A

Undisclosed

Ratings

TaxAct

Overall Score
5.2 of 10
Review Score
4.3
star star star star star_half
Value for Money
4.1
star star star star star_border
Quality of Product or Service
4.3
star star star star star_half
Company Trustworthiness
4.3
star star star star star_half
Likely to Recommend
7.7 of 10

TurboTax

6.2 of 10
4.5
star star star star star_half
4.3
star star star star star_half
4.5
star star star star star_half
4.5
star star star star star_half
8.5 of 10

Reviews

TaxAct

Number of Reviews
72
Review Breakdown
4.3
star star star star star_half
1 star
4%
2 star
1%
3 star
11%
4 star
28%
5 star
56%

TurboTax

822
4.5
star star star star star_half
1 star
3%
2 star
2%
3 star
6%
4 star
25%
5 star
63%

Reviews for TaxAct

Helpful Favorable Review

star star star star star_border

Scott Grange

February 16th, 2022

DETAILS

check_circle

Review Source

Generally straightforward to use. It used to be that there was significant cost savings compared to competitors like TurboTax, but that has completely gone away. The only thing keeping me there is the ease of porting from previous returns.

Helpful Critical Review

star star_border star_border star_border star_border

Jane

September 19th, 2021

DETAILS

TaxAct made a mistake on my 2020 return. The refund they calculated on my 1040 Schedule A was adjusted by $548.17 from the IRS. I got a letter from the IRS saying my refund was adjusted and the possible errors. I don't understand the error and TaxAct is not helping. Their only response is to contact the IRS. Don't they have 100% accuracy guarantee? That's only if they take your phone call!

Reviews for TurboTax

Helpful Favorable Review

star star star star star

Robert Mott

April 19th, 2022

DETAILS

Edited April 20th, 2022

I've been using TurboTax for 20 years. I tried another service and quit halfway through and finished with Turbo Tax. I'll be using it til the end of my days. Their website guides you through the whole process and you can access help from customer service really quick and easy.

Helpful Critical Review

star star_border star_border star_border star_border

Trisha Ross

March 11th, 2022

DETAILS

I used their online service and They messed it up badly. I don't like the way they have it set up and i don't like how they make you pay for it up front instead of letting you pay via refund. Never will I ever use TurboTax again...

The Final Word

As simple and affordable ways for people to file their federal and state returns, TaxAct and TurboTax are both strong solutions. 

TaxAct is easy to use, and it guarantees that you do not forget anything thanks to the mini-alert system. It has a long list of accuracy tools to ensure the best results, and it even offers up a maximum refund guarantee. 

Ultimately, we recommend TurboTax due to the deductions that it recommends automatically as well as the accuracy of its software, even if prices may be slightly higher. 

Top Choice

TurboTax Logo
TurboTax

Other Featured Comparisons