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Amazon Prime

Is This Your Business?
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889 User Reviews

6.4

Overall Score

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Author: Kalicia Bateman

LAST UPDATED: April 19th, 2022

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The Good

  • Large viewing selection
  • Features and perks
  • Discounts and free trial

Selection

Amazon Prime has over 4,500 movies and television shows for you to choose from.

Additional Perks

Members of Amazon Prime also have access to Prime Music, Prime Photos, Prime Pantry, and Amazon Elements. Customers also have access to free two day shipping on all orders marked with the special Prime icon on Amazon.com.

Parental Controls

Amazon Prime provides quality parental controls, allowing members to set a PIN and viewing restrictions on movies and TV shows.

Student Discount

If you are a student you get six months of Amazon Prime for free, and 50 percent off after that, for as long as you are a student.

Free 30-day Trial

Amazon offers a 30-day free trial to potential customers, allowing them to try out Amazon Prime before making a final decision. Amazon Prime has so many great aspects to their service. For $99/year, subscribers pay less than $9 a month for Amazon Prime's services. This is a very reasonable price for the streaming tv industry. In addition, Amazon Prime gives its members the option to pay a small fee to watch newer/more popular releases so they don't have to wait. Overall, from the large library to the additional Amazon Perks, this service has many great benefits!
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The Bad

  • One time large fee
  • Can have additional costs
  • No personalization options

One Time Large Fee

Although, if broken down, Amazon Prime's fee is less than $9 monthly, having to pay $99 all at once can be a lot. Amazon Prime doesn't provide a monthly payment option for members.

Additional Costs

Although Amazon Prime releases content quickly, members have to pay to watch newer episodes & movies from popular series. Costs range from $1.99-$2.99, and movie rentals are $2.99-$6.99.

Personalization

Amazon does not have as many account personalization capabilities as some of its competitors, such as Netflix. Although Amazon Prime has many great features to their service, they do have a few drawbacks, as you can see.  Amazon's main drawback is that you have to pay for an entire year up front, which can be a high price to pay for some people. In addition, they don't have as many personalization controls as Netflix.
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The Bottom Line

For regular Amazon consumers, Amazon Prime is an excellent streaming option to look into. However, for those who don't shop a lot on Amazon, and would not utilize the free two day standard shipping, Amazon Prime might not be worth the $99 all-at-once annual price. Overall Amazon Prime has a large selection of movies and TV, with their own Amazon Prime exclusive series.  They provide their members with many additional perks not related to streaming TV, which is a bonus.  Also, they provide discounts to students.
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User Reviews

Star Rating

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4.3

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889 Reviews

Review Breakdown

5 grade

52%

4 grade

30%

3 grade

12%

2 grade

2%

1 grade

2%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Tony

numerous server problems resulting in very poor quality video or errors playing 4 times in the last 2 weeks. tech support could save themselves a lot of money by recording 'the problem is not with us' and firing all the phone and on line people.

6 years ago

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Smooth Move Ephrata, PA

Streaming is good but the cost is too much. I felt baited with a free season then per episode charges to watch the rest of the seasons. If you order a Prime item and a non-prime free shipping item you are charged shipping on the non-prime item unless the non-prime total is over $35. I went to my Prime settings 2 days before my account expired to make sure it w3as set not to renew but they charged another card on my Amazon account instead. Fortunately I had just run an account check on all my cards and discovered the Prime charge on my card 2 weeks prior. I went to the website and found a cancelling account FAQ buried in the menus. I cancelled again and got a page stating I would get a refund if I had not placed any orders since the Prime Renewal was paid. I did get a refund but people BE AWARE and check your cards frequently.

10 years ago

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MC Pearson Everett, WA

They have some good shows but they’re in her face is not user-friendly. They constantly remind you of old movies that you might want to watch, without allowing you to just create a list like other streaming companies. If you need prime for the free delivery of things it’s definitely worth it. But if you just want to buy prime for access to those streaming services I would not recommend it over others options.

4 years ago

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KG Lebanon, NJ

Amazon Prime has a lot of movies to pick from but a lot of the times the movies will cut out and then it will say that you need to return back to the menu and start the movie over again. A couple of times I have also paid for some movies only for the voice to be off with the characters mouth which is majorly annoying. It's ok but you take your chances when watching a movie.

4 years ago

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Andrea Wheaton, IL

Amazon Prime's user interface leaves much to be desired. For all that the company invests in their shopping platform, they could use to upgrade this area for sure! The delay in selecting what to watch is annoying and the pause/rewind/forward options are hard to navigate. I give three stars for the options they have for watching, otherwise, I hope they do some work on this service soon to keep up with much better designed streaming services out there.

5 years ago

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Mason Allen Pleasant Grove, UT

The Amazon Prime platform for shows is nice to have but it would not work if it was the only service I paid for. There is not a lot to choose from and it gets frustrating when not all of the movies you see are available on prime. However, I do like that it gives you the option to pay because I can find most shows on Amazon Prime platform even if I have to pay sometimes.

5 years ago

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Jennifer San Diego, CA

I wouldn't pay for the movie streaming service on its own and only have it because it comes with Prime which I use for the easy and fast shipping. Not a lot of good Prime movie selection - even 15 year old movies still aren't on Prime and charge at $3.99 to rent. Most of the media on there costs extra to watch as it isn't included with Prime. Amazon is also the master of the add-on "deals" which seems a little sneaky way to add up extra add-on costs quickly. And now they have a new gimmick called "IMDB free dive". Meh.

7 years ago

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Doyal Stewart Salt Lake City, UT

I really like Amazon Prime's shipping, it can't really be beat. However, their movie selection could be. I only check Amazon Prime when all of my other TV alternatives don't have what I am looking for. Amazon Prime rarely has what I am looking for (for free). Usually there is a rental fee. Not the best, but definitely worth the price for the shipping.

9 years ago

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Jessica C. Apex, NC

Neither the kids nor I like using Amazon as much as Netflix, but I like that they'll often have what we're looking for when Netflix doesn't. I'm usually nervous to let the kids lose with the movie selection on the TV or computer unless they're on the tablet using FreeTime, but at that point it becomes much more awesome and I'm much less worried about what they're going to see (because let's face it, even the covers for some of these shows aren't appropriate for little kids to see in my opinion).

9 years ago

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LIZ MUSCH Long Beach, CA

why do we have to pay extra sometimes? we already pay for prime. always customer service issues with amazon in general so when the streaming wasn't working correctly and needed a technical fix it took days/hours to get someone on line to fix it

6 years ago

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GetItWrite

I signed up for a FREE Trial of Amazon Prime Video. I found lots of options--but most required an extra fee (ex: $3.99 to watch a movie of my choice w/in 24 hrs.). Movies are my thing so, for me, it didn't add up. Why subcribe and then have to pay extra fees? Not my cup of tea.

6 years ago

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4

They charged me for a video sweetcorn I never bought and placed it on a credit card without my knowledge or consent. TWICE! After notifying and spending almost 30 mins trying to get through by phone, I finally got agents to refund the money.

6 years ago

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DmKoch Mound, MN

I like that almost all shows are available, if not free then to buy or rent. I do not like that if I want to watch a show that's in a "channel" I have to purchase a month of the channel. I'd like an option to buy or rent shows thare normally available as channels.

8 years ago

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Kristen Westover Spanish Fork, UT

It is nice to have the option of more streaming movies/shows, but compared to other streaming programs Amazon Prime isn't my favorite. It's not as easy to get to currently watched programs. The included selection is just okay. I wish there were more TV Shows and Movies. I already pay for Amazon, I don't want to pay extra for more movies/shows.

8 years ago

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Breanna Jones Salt Lake City, UT

Most Amazon Prime movies and tv shows that I want to watch cost extra and are not included with my prime membership. So I usually stream my tv elsewhere. I will never pay $2.99 to watch a 30 minute episode of tv. I wish more would be included with my prime membership.

9 years ago

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Michael Lyman Salt Lake City, UT

While Amazon Prime is not my go to for streaming, it does have a decent selection. They have some great movies that I really enjoy, and if you don't mind renting, they have a massive selection. It is not the best, but it is definitely worth having.

9 years ago

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Susan Stewart Salt Lake City, UT

Amazon Prime has some fun old stuff I really love, but their selection is not the best. I don't like their setup as well as some of the others either. If I could only pick one television service it would not be Amazon Prime, but they are great for shipping!

9 years ago

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Julie Firkins Orem, UT

my daughter lives with us and is a student so she gets amazon prime tv with her other benefits, we have enjoyed the movies other than that havent used it much, we also have hulu and netflex, they seen to have a good selection of movies,

9 years ago

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Robert Wilson Rockville, MD

As an Amazon Prime member I use the their streaming service once or twice a week. They have a reasonable variety of shows. I really like the original shows The Boys and The Grand Tour. Both are very entertaining, I just wished they had more lie that. It is nice that is part of the Prime member package as I do not know if I would buy it if it was not. Good and convenient but needs more content

6 years ago

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Lawrence Lee Provo, UT

I like Amazon Prime alright. It's helpful that I can access the other movies I own digitally through the platform. I like some of the movies and shows they let you stream at no additional cost through it. I do wish the platform was a little cleaner, easier to navigate (e.g. the seasons could be more connected instead of having to search them out separately), and like with Amazon, make it easier for me to browse all the titles or change up the order so I can see the options I hardly ever get a chance to!

6 years ago

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Janessa Herriman, UT

Pretty good selection of shows and movies to watch that are included with Prime. Don't love the prices on the movies and shows that aren't included. I don't love the set up of the shows and movies either and feel like it is difficult to really find things specific to what I'm looking for. It is a great added perk though for being a Prime member. Their original content isn't great either.

7 years ago

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Beth Farmer Pleasant Grove, UT

Amazon Prime's streaming service is pretty good. I tend to go to Netflix or Hulu first, but I still use Amazon Prime because they have some decent original content that can't be found anywhere else. I am not a huge fan of the user interface. I think this is one area that could be more intuitive for users. I use the streaming service because it comes with Amazon Prime, but I don't think I'd pay for it as a stand alone service.

7 years ago

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Tim Berrett American Fork, UT

Amazon Prime has a decent streaming service offering. We are glad that the service comes with Prime membership because I don't think we would pay for it otherwise. They do have some good original content and a good mix of other existing content. Our primary frustration with Prime video is how hard it is to tell if something is included with Amazon Prime or not, until you have clicked into it to watch it. That part of the experience needs to be redesigned.

7 years ago

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Dee Farquharson Washington, DC

I love that Amazon Video comes with my Prime subscription. However, there are series on the program that were included and, without warning, were placed behind a pay wall after years of being included. It would have been nice to have a warning of some sort of the change; especially with these series being placed on a watch list. It is very similar to Amazon Music; songs are included, then locked behind a 9.99 pay wall. IF they get rid of this practice, 5 stars all around.

7 years ago

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David Mallory Hays Provo, UT

Solid content, but it's ui is garbage. They don't group series together and most my fee is different seasons of the same shows, every other streaming service gets this. On PS4 it's really hard to find something to watch and in chrome it's impossible to locate how to get there. I've learned how, but I'm a programmer and it took me a while, I've given up on thing to tell my parents got to log in

7 years ago

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Jo Lars Pleasant Grove, UT

I have had Amazon Prime for years but I rarely use it to watch movies and tv shows. I have had a hard time finding tv shows that are truly free for Prime members because a series will pop up in my search but then only the first couple of episodes are free and the rest cost a few bucks per episode. I got frustrated with that experience and quit using Prime for entertainment.

8 years ago

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Jodie Larson Pleasant Grove, UT

While I have Amazon Prime, I hardly ever use it because when I have searched for various tv shows that say they are prime eligable in the past, a few episodes are free but the rest you have to pay for. To be honest, I am not sure if that has changed over the years because I was so frustrated by that when I first became a Prime member that I quit going to it when I wanted to watch a tv show. I do go through Prime when I am unable to find a movie on Netflix.

8 years ago

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Hal

Slow. Clunky. Entering and exiting site is much more labored than Netflix & Hulu on our Visio TV. Great content.

6 years ago

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R. Florez North Highlands, CA

It's just okay. Honestly, it's usually the last app I go to, to look for shows or movies. There usually isn't much I want to see. I get it as part of my prime shipping, otherwise I wouldn't pay for it.

5 years ago

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Lizzy Puentes Tallahassee, FL

Amazon prime streaming service is ok. They have lots of movies and shows but they are a bit outdated. They do have newer movies and shows available but you have to purchase them or the network they are from.

5 years ago

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Jass Tallahassee, FL

Although it may doesn’t have as many shows and movies as other streaming services, it still has some good options for a more affordable price thanks to the student discount.

6 years ago

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Mark

We haven't found Amazon video to generally have what we are looking for in family viewing, or if we do find it, it costs to watch. Netflix gets more traffic from our household than Amazon since it's free.

9 years ago

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Quen Wilson Ogden, UT

I really enjoy watching the shows on Amazon Prime, although they don't have a very wide selection. It is also kind of expensive. I don't like how expensive the rate is to rent a movie.

9 years ago

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Myken American Fork, UT

Our family uses Amazon Prime often and are always able to find the shows we want to watch. It does seem like the majority of shows have to be purchased. I feel as a Prime member there should be a wider variety of free programming.

6 years ago

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Annabella San Jose, CA

Slightly confusing, even if you have Amazon Prime, you often have to pay additional fees for certain shows and movies. Maybe I was mislead, but I assumed that if you payed for a Prime account you would have free access to all the shows and movies, not just a select few.

7 years ago

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Mike Liddle Provo, UT

Not worth the price. The selection isn’t great for movies, music isn’t great either since most of the best songs aren’t on there. 2-day shipping can be nice, but how often do you absolutely need something in 2 days that you can’t find at a Walmart or other store quicker and for near the same price?

7 years ago

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Katie Young Charlottesville, VA

Not my favorite video streaming service, but it does alright if you can find a movie you like. The app is just okay, but their original series are pretty good. If I didn't have Amazon Prime for the 2 day shipping I probably wouldn't pay for this service on its own.

7 years ago

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Jeff B Orem, UT

I enjoy Amazon Prime Video although I view it more as a plus to my Prime Membership as opposed to something I would subscribe to on its own. They have fairly new movies available to watch which is good but I feel they lack when it comes to original content. I enjoy but would not subscribe as a stand alone service.

7 years ago

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Starski Cene Vienna, VA

An excellent add-on to your Prime membership Pros: Free w/ your Prime membership Can pay for newer content (TV or Movies) Cons: Not a vast selection of content The menu is not easy to navigate (FireTV) Original content is not on par with HBO, Hulu or Netflix

7 years ago

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Rebecca Arlington, VA

It's great that Amazon prime comes at a great price to students. However, I feel like I can never find shows that I want to watch. I have tried some of their specials and I feel like they are kind of cheesy. I definitely do not use as much as hulu or netflix.

7 years ago

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Spencer Millett Lindon, UT

I had Amazon Prime for a while, and it was great, but I felt like they didn't have enough shows that would keep me paying each month. Honestly I feel like other streaming services might be a better source of money. The good thing is that the streaming service comes free when I have a Prime account for other things.

8 years ago

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Chase H Provo, UT

I think Amazon is still trying to get this one right. Compared to Netflix, they can't even compete. The streaming options are not as good and the platform is kind of confusing. I would much rather go with Netflix, especially with its amazing self-produced movies and shows.

8 years ago

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Landon Robison Layton, UT

Amazon Prime has a very limited video selection compared to other video streaming sites. I love Amazon Prime for shopping, but I would like it a lot more if they expanded their video selection. Most of the good movie selections you have to pay for.

8 years ago

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Mark Frogley Phoenix, AZ

Between Amazon Prime and Netflix? Netflix definitely wins. Amazon Prime does not have the variety that Netflix has. They could improve in so many ways.

8 years ago

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Hyrum Sandy, UT

I don't use this much - I use Amazon Prime for the free 2-day shipping. There has been content there that I've wanted to watch, so it's a nice bonus that it's there.

8 years ago

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Rocio Diaz Tallahassee, FL

Prime Video does not truly have a large selection unless you have all the extra add-ons which can become quite pricey after a while. Also, the Prime originals are not very good.

6 years ago

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Ellie American Fork, UT

There a lot of ads and the majority of media must still be rented or bought even with preset monthly fees. They do offer a wider variety than Netflix but it’s as if you pay to be able to pay

6 years ago

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Sandi Burkinshaw South Jordan, UT

No my favorite streaming service. I do like some of the Amazon originals, but there don't seem to be many movies that I want to watch. If it wasn't for Amazon delivery I wouldn't pay for amazon prime streaming.

6 years ago

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Tony Riverton, UT

The upside to this is it's included with my Prime membership. The downside is there aren't a ton of movies I'm interested in, and more often than not, the movies I want to watch require me to pay an additional fee.

6 years ago

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JF Rancho Palos Verdes, CA

just for the video service. not a great selection but considering it's just one service of relatively cheap prime membership, it's a nice bonus. especially like way it interacts with other services.

7 years ago

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