Shine Solar Reviews

My purchase process with Shine Solar was a little "high pressure". Overall, cost was average. Installers were super fun! Install went off in 1 day. Problems started after "Storm if Century" just days after getting set up. After the storm, my system went off line. I called Shine Solar. The technician had no idea what was wrong, he called someone else and told me someone new would come later and confirmed with a text. The next day I received a call from shine solar followed with an email stating they would not be coming to my property. That this was not their issue. I had my homeowners insurance company contacted them. They provided a $3,924 estimate for repairs to a system they had not even run a diagnostic on. I called another local company. That company sent out a technician who discovered the only problem I had was my wireless invoice had gone bad was covered under warranty and needed to be replaced. Hhhmmmmm, customer service? I think not. Shame on you Shine Solar!

Customer service don't care if they screw you. it's never there fault that they under size a system. They don't want to help figure the issues and come up with a solution. they use a 3rd party lending so they get paid regardless if the customer is not satisfied. stay with your electric company you'll more then likely save more money that way.