Semper Solaris Reviews

I don't write many reviews but feel it is necessary that I provide my experience so those considering Semper Solaris as their Solar Provider will be informed to not make the same mistake I did. I started this journey as most of you do by researching all the companies in a competitive space to make sure you are making the right choice. I met with Several companies and had it narrowed down to a very well known business that has been in the solar industry longer than anyone else nationally. However; there were some appealing things about Semper Solaris at the time that I appreciated and being a Military Vet myself; that was important to me. I was then persuaded by free Tesla 2 Power Walls as part of the package; that made it hard to turn down and giving back to my military brothers and sisters would have been a good choice so I made the choice to go with Semper Solaris. Well...I started this project with Semper Solaris in September of last year with the promise that I'd have Solar Panels and batteries before the end of the year last year so I could take advantage of the Solar Tax credit. Here I am at the end of March the following year with nothing to show for. Had the government not extended the Solar Tax Credit for another 2 years, this would have been a huge disappointment as the Tax Credit was supposed to go down significantly in 2021 which was another selling tactic by Semper Solaris, bullying tactic really. If it weren't for me calling and emailing their customer service; I would have not gotten the information they were sitting on for almost a month...so I was told. They were aware that I was not able to get the batteries and that the State Rebate ran out so now I was left with nothing but a work order to now have to pay another 10K... I'm no business man but I do understand dollars and cents, doesn't take a genius to know that is not how business should be done. The problem was; I was setup for failure from the get go and a design that was over provisioned. That information should have been communicated to me as soon if not within the week this information was given to Semper Solaris. This should have been taken into account if the selling point is getting free batteries instead of designing an over provisioned system that I can only assume was in their favor not mine. Now...after communicating all of this to customer support, texting the Sales Person whom I would never hear back from and customer support not answering emails and if they did or if I were so lucky to get a call; it was the same old thing, we will talk to the sales person, we will forward the email to the sales person, we are sorry you are going through this experience...we will get this resolved...blah blah blah. I have not seen any action or communication to me on how to get this resolved and that was over a month ago. Remember; I started this project with Semper Solaris in September of 2020 and March 2021 is coming to an end so it's been 7 months and nothing to show for. It has been a complete waste of time filled with frustration and disappointment. I know had I gone with the company I was just about to hire; I would not be in the position I am in today...I have had absolutely nothing done and my neighbors around me who started after me already have panels up and running on their roofs. I'd give 0 stars to Semper Solaris if I could My advice to anyone considering Semper Solaris; I would highly recommend you do your research and find another company...don't make the same mistake I did.

Horrible Company. Their communication skill with the customer are terrible. Nothing but lies, excuses and delays, which lead to several change orders, that leads to thousands of dollars more. My job consisted of new HVAC, new roof , solar and gutters. ($58K to start) Everything up to date was under sold. Which means I had to pay more on their continual mistakes on how to measure properly the first time (now I'm closer to $68K). I expected some change orders, but not on everything. First of all, the workmanship / finish work on the HVAC side of the house was horrendous. But they came back and fixed/repaired the multitude problems. In my experience, nothing but problem after problem with this company, But, I will give 5 stars to the roof installers, extremely hard workers who did a great job, very professional and did the job right the first time. They say they are veteran owned and hire veterans, Not on my job site. If I had a vet on my job site, it would have been done right the first time. Um, that maybe why many of those who were on my job are no longer with the company, umm, makes you wonder. I wonder if the owners know how FUBAR their company is or are they just blind to it all. I say this because my project started over a year ago, and they still are not finished. I think/know Semper Solaris are going though a lot of changes, either by have great employees who see how FUBAR the operations are and thy find jobs else where and by finally firing the FUBAR employee/manager(s). I have several pages of documented problems with my project. Do yourself a favor, shop around. Don't believe their advertisements. There are honest companies out there, just not this one in my opinion.

Buyer beware! This company is not up front with you! Read any details and documentation provided! At first we thought going with a former military company would b giving back to our country as a federal worker of 38+ years, this company is not it! When first talking to the sales rep, we couldn’t get a straight answer for how many panels we should go with. The sales rep lived in Sacramento and did all the drawings and projections over the phone. . After we settled on 20 panels and a price over 25k, we then financed with Sempre Solaris company of choice Wheelhouse credit Union. I was told I “had “ to finance with one of the 80 companies Semper Solaris used. Yes, they use 80 different companies to finance with. There is no 12/18 month interest free nothing to incentivize the consumer. We went with wheelhouse to find out a lien was put on our property! Wheelhouse will not disclose this information verbally. You have to read the fine print. As soon as we found out we paid the entire loan in cash! And now have to wait up to 30 days to have the lien removed from our home! Be careful and do your homework when working with these two companies. If it doesn’t feel right, there is something shady going on. Please do not contact me Sempre Solaris. I called your office multiple times to no avail. I am not seeking anything other than sharing information for consumers to ask questions up front and for legal loan sharks to be up front when acting like they are doing the consumer, a favor, and don’t realize you just signed collateral to your home off and didn’t even know it, until you read the entire loan document, where it is not clear until you call and ask them what a UCC -1 is! So disappointed

Semper Solaris, roofing and solar. Well not so fast. 1. All sub contractors 2. payment up front 3..Roofing guys come out, measure and never inspected the Sky light. The Skylight is the reason for the new roof, it leaks. 4. Old roof removal, with no mention to anyone that the skylight is built into the roof. 5 .new roof is installed, no skylight. "would you like to order one now?" um yes for the second time. 6. weeks later skylight arrives and a guy weighing in at 125lbs has my slight to go on the 2 story house. He enlists the help of the pool guy, (Yes I was having my pool cleaned) to get this skylight on the roof. It must weigh 100 pounds. The skylight almost falls off the roof. I have videos. 7. Roof guy can't do the install. 8. Next day, a new guy shows up, can't do the install, it'd not a 20 minute job. Someone will be out on Monday to install. 9. I called and texted a message to the supervisor on Monday, it is now Tuesday after 3, with no response. 10. Semper Solaris sold my name and number to a tax preparer, that called the day Solar was completed.

We already had solar panels but we wanted a Tesla powerwall for backup . We made the mistake of deciding on Semper Solaris . At first everything went well . We got financing through a credit union they set up for us , Great interest rate no problem there . Then on a Saturday morning my wife got a text that they were coming to install our battery and they would need a check for 9 thousand dollars . When they got here I informed them that they had already been paid . At that point they said they would get it straightened out and be back in a couple of days to install our battery . Over a week went by and no call no nothing . So I called . Explained the situation . I was told they would get back to me the next day . Nothing . A another week went by and I called again . I was told they would get right back to me . Again nothing . I was furious . So I shared my experience in a review and low and behold I received a call the very next day by a very apologetic young lady . She said the earliest they could install was the 21st of December . Then she asked me if I would please remove the review , I told her I would when the job was done . Well I made the mistake of removing the review a day early . Well yesterday I got a call saying their installer had called in sick and they couldn't come out till Saturday . When I told them that wasn't acceptable I got an oh gee we're sorry but that's the best we can do . What I find interesting is that when they thought they were going to get a extra $9,000 from me they sent a crew of 3 out to install . If it wasn't for the fact that they have already received payment from the finance company I would certainly go elsewhere .

We had our solar panels installed in February and from our very first meeting with Mark I we were very clear that we wanted a system that we could grow into, that is over sized for our needs, and that could eventually enable us to charge an electric vehicle. Shortly after we signed the contract and made a deposit, we received an e-mail stating that we would either need to have an RMA box installed or have our main panel upgraded. The $200 difference was not a factor but Mark recommended we go with the RMA panel, so we went with that option. Firstly, they should have known we needed to upgrade before we even signed a contract as they did an initial inspection and our street has other homes with Semper Solaris installs and the houses are tract and of the same age. We found out in July that we needed another dedicated outlet in our garage to accommodate a new garage door opener. Apparently, we didn't have any space on our panel for even that! After a lot of back and forth with Mark, they have made no attempt to satisfy our needs and so far have only agreed to refund the money for the RMA panel and then we are on our own to get this taken care of! Very unprofessional and that is not acceptable. In speaking to a few neighbors, they all had their panels upgraded and were informed from the beginning that that's what was needed. Bottom line, even though we were very clear about what we wanted they failed to deliver and even after an unexpected additional cost our needs have still not been met, instead they would prefer to brush us off and move on to the next sale. They contacted me after my yelp review and promised to come out to assess the issue. They never came out and have not responded to calls or e-mails.

The work and service team were very professional and polite, cleaned up after their selfs. The person who came to my house to pitch his company was dedicated and worked hard to help me with the choose SIMPER SOLARS ! But once I signed that contract they meaning the office staff. Didn't do their jobs, instead of going the Long story today is October 14 2020 my work way completed in February 2020 and I started the project in November2019! How here is the problem, they have not completed the information for me to get my SPIG refund and now wants me to sign it over to them I have emails from A Souza and Nikki and others customer service is the worst On the USA Borders Go somewhere else. P.S. Nikki will lie to you.

3 MONTH job turned into a 10 MONTH NIGHTMARE. I wish I was dreaming. But, I couldn't get any sleep because my lights wouldn't turn off after the back-up battery install. After waiting 5 months for install appointment, turns out workers took short cuts and the electrical wires in the attic were crossed causing a fire hazard, switches and outlets were not working all around the house and my HALLWAY LIGHTS WERE STUCK ON in the brightest setting and wouldn't turn off. Thankfully, Michael sent a real electrician to turn them off that night and I worked with wonderful Zerona to fix the problem over the next few days, reason for the one star. In total, we had to spend 4 consecutive unplanned days in the dark before they could fixed the damage. We had to take food to neighbors home, find friends who would let us work at their home hoping noone had COVID19 (this was May 2020 before testing became available) and caused me to miss deadlines for projects at work. They compensated us a little for the bad experience but then lied and said the work was completed so we would pay for the rest of the work. That was in month 7. When I asked how to operate the system, I found the the utility company had not signed off for us to operate and the inverter didnt work. Nothing happened for a month while Semper Solaris kept blaming the utility company for the delay. So I called the utility and they informed me that Semper Solaris submitted the papers 3 times and each time failed to correct one simple mistake. So I contacted Semper Solaris and told them to stop blaming the utility company for delays and fix their mistake. They fixed it and we got approval in just 2 weeks. But the inverter still didnt work. The first crew came and said the inverter couldnt be fixed so it had to be replaced. A brand new inverter was no good!!! The second crew was scheduled and my family made all these arrangements to leave because we were warned the power would be cut off. THEY DON'T SHOW UP OR CALL until the next couple of days wanting to come but we were out of town. Then we get back into town and it takes a month to get someone out to fix it. It wasn't until I started requesting my money back that they started getting serious about finishing because they know they shouldn't have charged me for a broken, unapproved system in the first place. Well that's about half of the nightmare. I woke up to realize that this company for the most part doesn't value our business so I don't need a reply to this review. Keeping my fingers crossed nothing else goes wrong now that the system works. I had 2 neighbors that were seriously interested in solar but they've seen what we went through and are steering clear of Semper Solaris. I hate that I can't recommend a company that I'm signed up with but I'd feel worse if responsible for someone going through half what we went through.

I was excited to go solar. I chose Semper Solaris because it is veteran owned, even though their quote was slightly hire than the other two I received. I started this process in September 2019, and finally in mid-July, I had solar panels with a Tesla Power Wall, The number of missteps and mistakes by Semper Solaris are too many to outline here. Showing up without notice, not showing up when I took days off, not doing things to code the first time, etc. etc. The fact that I was specific about what I needed to have back up power for when my power goes out (critical load, I think they call this) and the fact that only my fridge and some hall lights work when there's a black out is not what I asked for (I've had three blackouts since this was installed). The techs they sent to set this up the first time tried, but their cell phones to communicate didn't get signal here and the yelling back-and-forth to verify if a circuit was on didn't do the job either. Plus, yelling back-and-forth is not professional and totally disruptive when I was trying to teach from home. Equip these guys with some walkies, for goodness sake! I have been trying to get someone out here to fix it. I'm teaching from home, so I can't be without power while they figure things out until 2:30. Well, I'm told they can't come after 2:30 because the work they have to do would run past their regular work hours. This was too much! My system is costing me about $36,000 and they can't stay past 4:30 to do their jobs correctly? Plus, I'm paying more for the panels in addition to what I'm still paying SDG& E than I ever did for a normal monthly electric bill. If you must go solar, just choose another company. My regrets about going solar and for choosing Semper Solaris are so huge. I kick myself every day.

Was having a problem with them staying on top of problems I was having. It took a negative review to wake them up and get it taken care of. Leilua was a terrific help in getting this mess taken care of.

In October, we contracted Semper Solaris to install a Tesla Powerwall 2 at our home. We provided them with all the requested information, access to the property for the design team, and timely sign-off. On February 28, we had an appointment for the installation of the Tesla Powerwall unit. The crew showed up, and after about 30 min of measuring informed us, it was not possible to install the Powerwall where they had recommended it. The team then left again with no further information. Since then, we had no communication from Semper Solaris. We contacted the Sales Rep, Roy S, and our Customer Support Rep, Stephanie M, by email on March 12 but heard nothing. No information, no calls, nothing. We then informed them we were going to cancel the order with immediate effect, and finally heard from another person from Customer Support, Lei‑lua W. However, at this point, we had lost complete confidence in Semper Solaris and their ability to do the work. To say we were disappointed with the service received from Semper Solaris is an understatement. If their values are loyalty, duty, respect, selfless service, honor, integrity, and personal courage, I think they have not lived up to these values on this job. They get one star for actually refunding us our entire deposit

A friend who claimed a good experience recommended Semper Solaris. After talking with the sales man who I found rather rambling and confusing as he couldn't seem to make a meaningful presentation, we made a deal and got financing. We were given an install date for almost five months later blaming the wait on PG&E and then when the date came, they forgot about it. We have missed any chance for a tax credit. Our financing agreement has expired. And now that we are trying to cancel our agreement, we can't even get them to call us back. It has been a while since I have dealt with a company which is so inept at the basic courtesies and responsibilities of customer management. Since cancelling with them, someone from Semper Solaris gave us a call claiming that changes have been made to avoid this kind of service in the future. It turned out however that he was just calling to ask us to take down this review. Good reviews are earned, Semper Solaris. We have gone solar, but with another company. See my other reviews.

This the WORST company that I have ever dealt with. Nothing but lies, lack of communication, delays, excuses. We have been trying to get our solar up and running for 6 months. We signed our contract 6 months ago. We gave them a HUGE check 5 months ago and today we hit yet another snag with inspection. As usual, their stall techniques, lack of doing what should have been done has caused yet another delay. Our biggest mistake is selecting this company over Sullivan and others who our neighbors chose at the same time we made our bad decision. It is even more frustrating to know that they have had solar for months and our house has a bunch of useless panels that are not in use due to Semper Solaris incompetency. If I had the money, I would start over with a company that tells you the truth, keeps their promises and gets the results without months of frustration, headaches and stall tactics. My best advice to anyone considering this company is DONT make the mistake we did.

My husband is a former Marine and we wanted to support a veterans owned company. Also we had friends who referred us. I am so beyond disappointed in this company. If I could give no stars I would. DO NOT USE THIS COMPANY. THE PROCESS is horrible. We started this process just under three months ago and we still have no solar installed. I have called a number of times and am being told "its the permits" and "the permits had to be re-submitted". But no one will tell me why they had to be re-submitted. I have had other contractors working on my yard for a pool and patio who all had to pull permits and started weeks after we started this solar process and the entire pool project will be done in a week! Yet still no solar! Solar is blaming it on permits, yet all my other contractors had no issues getting permits in a timely fashion. The only good thing I have to say is that the field rep who came out was nice and beyond helpful and is an asset to the company. The people in a ll the departments are nice, but undertrained, and cant really help or give answers. As we got docs sent to us from the various departments the doc u sign was incorrect. They were not sending it to correct emails for signatures, they had both our names as one entire signature. Our names on the contracts were incorrect. I had to ask a number of times for all of that to be corrected. It took alot of time and effort on my part. Information from department to department was different. The amount of calls from the loan part to reverify the same thing over and over is super excessive. I have called to speak to a manager and they say the manager is busy with the business, that they will call back. I have never gotten a call back. So I guess their customers are not a priority in their business. We are just about 3 months in and no solar. And our loan for the solar funded weeks ago. If I could cancel I would .

This company is outrageously unprofessional. We got our solar through them. First their quote was incorrect and was severely underestimated. We ended up spending nearly $10k more than originally quoted. Next they inspected our roof. They showed up unannounced and we had to bend over backwards to get them access to our house. When they finished the inspection,They said the inspection was good with no issues. Then AGAIN, they showed up unannounced to install the solar. Again, we bent over backwards to give them access. After going up on the roof, the installers said our roof couldn’t be installed on. They missed it in the inspection. So, we had to have our roof repaired before we could install the solar. Again, repairmen for the roof came UNANNOUNCED. When they worked on our roof they left debris all over our yard. We are still finding nails, screws and other rusty items all over our yard where our toddler plays. Ok, now the roof is fixed, installing solar should be scheduled right? Wrong, they show up AGAIN unannounced to install. Each day the installers said I would get an explanation of what was being done and how to operate our system. Nope, zero explanation. Then, AGAIN, Semper Solaris shows up unannounced requesting to inspect the solar so the city can approve it. Again, we allow them to inspect. (They acted as if we were outrageous for wanting them to schedule these appointments so we would be able to be home when these people had access to our garage and roof). So, now we have gotten our solar approved by the city and SDGE to operate our panels and battery but we have no idea how it works, how to turn it on and what things do what... so, we have solar that we paid nearly $40k for that we can’t operate because Semper doesn’t know how to do their jobs. I completely regret ever ever ever going with them. When we complained, they said the reason all this was happening was because they were really overwhelmed with installations and couldn’t manage them all. Be cautious. This company will take your money and not provide any support, professionalism, or courtesy. As of now, we have no idea if our solar even functions...

I am so extremely frustrated with Semper Solaris and sincerely regret choosing them for our solar company. The experience with them has been negative from the get-go. There is zero communication between the office and us, paperwork just sits for a month without any kind of response, my husband's email from last week is still unanswered, and I have no idea when the electricians will return to complete the project. They just randomly show up; we have now had three different people installing our power wall (as far as I can tell, the second person undid some of the work the first person did), the city inspector showed up one day (no one told me) when I wasn't home and therefore couldn't complete the inspection. This has been one giant mess and I have never in my life worked with such an unprofessional organization.

Do not contract with this company, I did and it was a terrible mistake. I am a veteran, this company prides itself on taking care of all veterans who do business with them, but it is not what they delivered. Brian was the sales associate who came to my home and outlined what they could do for my home. He seemed like he cared about concerns, but after I signed, he disappeared completely. Failed to answer my questions about financing, didn't understand what the finance companies terms were. He suggested to wait until Thanksgiving was over and get back in touch. I sent e-mails to him and he never got back to me. A week later after sending another e-mail I finally heard from him, by e-mail. I finally realized that the customer service through this company is horrible. I finally called him to tell him to stop all work on 11/30. It is 12/10 and have not heard from anyone at Semper Solaris, and thats after contacting the main office in Hayward twice! Finally on Dec. 19 I received a call from their call center apologizing for their poor customer service and a promise to refund my initial deposit, but I never heard from anyone in management, very strange! The founders of Semper Solaris I think would be embarrassed by the in-actions of the Hayward office. If you are thinking of spending thousands of your hard working dollars on solar to improve your home, save money, and to go green, do not go with Semper Solaris. Customer service is the key for anyone trying to have work done on their home, and this company is a zero on taking care of clients, especially a veteran. My suggestion would be to go with any other company, they have to be better than Semper Solaris. Hope this helps you make a solid decision, don't make the same mistake I did!

The job took roughly 7 mos. Semper lost the plans to my job. They had to move the panel 2x. NO communication AT ALL! To turn the system on, I had to look it up on youtube because Semper wouldn't call me back. they're still not completely done. They had to fill a bunch of holes on the side of my house with caulking because of moving the panel then moving it again. just wiating for them to come back and paint the holes. Also, the roofers left a bunch of extra shingles and metal after I asked them to take it with them. Overall, semper solaris Bakersfield (Jay L.) has the absolute worst customer service! I only hired them because Im a USMC Veteran and there military ethos. Big mistake hiring semper solaris!

I had a good experience with Anela the sales person who was good at explaining everything. Anela was also prompt in communication. The installation went smooth and we are enjoying the solar panels

Simply put our experience with Semper couldn’t have been better. Great customer service and quality workmanship. Our consultant Bernie T was fantastic. Go with Semper.

Our salesman Ron was very informative and very knowledgeable. He worked hard to meet our goals along with meeting Semper goals. We would highly recommend this company.

Semper solarice was great to work with. Their representative Ron is a great person to work with. He explains things so that you understand the entire process. Thanks Ron

I would not recommend Semper Solaris for solar as their customer service is horrible. The salesman will say anything but once you sign that contract they stop treating you like a valued customer. Be careful about trusting/reading reviews, especially on social media, as they will delete anything negative then block users from posting their experience with the company. Company is actively removing negative information about their company to make them seem better than they actually are. I went with Semper based on their online reviews almost all of which were positive. As a veteran and family of vets, I liked the idea of a company that works with military/ex-military although this just seems to be a marketing ploy as they didn’t work well with this vet. They heavily advertise as military/veteran oriented but their company values and work ethic are far from anything taught in the military. The salesman was nice and worked with me in getting the system setup and designed. Once I signed the contract, the communication from Semper basically stopped. I was assigned a project manager that would not respond to anything. I asked a question regarding placement of panels that differed from the original layout provided (panels are set under a tree so they get shade for a few extra hours a day). The project manager never responded. After not hearing back I contacted the salesman regarding the change. She stated that she reviewed it with the engineers and the placement wouldn’t change the output of the system (this was a lie as the output from those panels are about 20% less than similarly positioned panels) The project moved slowly from there with my only contact being an occasional generic email from a random person at Semper that wasn’t specific to my project. At this point I sent complaint regarding the lack of communication to their headquarters staff. After my complaint to HQ I finally received a call to inform me when they were going to be installing (not to schedule a time that worked for me, they just told me when they were coming). Based on the timing and the attitude I got from the representative, I believe I only got this call because of the complaint. Otherwise my project might still be sitting around waiting for someone to work on it. Install went okay and the crew got most everything done the first day. One tech did come out the following day to finish up. He wasn’t able to get the system activated and said he would have to come out the next day. He never showed up or called. I called customer service to follow up and the representative said they would find out what was going on and call me back. They never did. Tried to call the project manager but I was never given her contact information. Got hold of a rep via email and she called me back. Relayed the information to her and she said she would look into it and call me back. She never did call back and the tech never showed up. After a few days of not hearing back from anyone I finally got a call from someone that said the issue was likely as bad invertor and that they would have a tech out to check everything and that they would be bringing a spare invertor. Tech showed up and did not bring the replacement inverter (I guess they don’t communicate internally either). He did return and got the invertor installed and the system working. That wasn’t the end of my horrible ordeal with Semper. The final stage was setting up system monitoring. Spent the next 2 weeks trying to get the information so I could set this up. I even had the manager of the local branch in the emails but no one ever responded. After receiving no response I was able to get a number for the monitoring department. The tech informed me that there was an issue with the internet signal. I informed them that this was an issue with my ISP and that I had a call in to them. He then informed me that they would send a tech out. I asked why they needed to send a tech when the issue was on my end. When the tech showed up I told him that the issue was with my ISP not them and that I wasn’t sure why he was there. He was able to get the monitoring setup for my system. For the cost of solar you would think that the company would try and work with their customer and try to communicate with them. I guess once the contract is signed they know they can’t back out so they just ignore their customers and work at your own pace. As most solar companies offer panels from the same manufactures the only real difference is customer service. You are also stuck with the same company for 25 years since they cover the warranties. Everyone should do their research and find a company that ACTUALLY want’s your business and won’t just ignore you once they have your money. Semper’s prices were higher than most competitors and I was hoping this would reflect in better service which they most defiantly do not give.

I have had my panels running for over 2 years, no problems at all. The local utility company blocked going online by changing the rules, but Semper made it right.

The process of installing my solar panels was relitively seamless. Billie Y. and Jim J. were very helpful in answering questions and overseeing the project. Thanks guys.

Easy process because all the reps are readily available to answer questions and walk you thru the process. They worked around our schedule and it was convenient.

Great experience having solar installed by Semper Solaris. Well organized and efficient. John R. Kept me well informed and was responsive to my questions

I just purchased my second system from Semper Solaris. I have been extremely happy with the installation and performance so far. Salesman Hayden N is the best!

A complete nightmare! I now have a lean on my home, may not be eligible for the 26% tax credit because I get a rebate at the end of the year and am going to be paying a solar bill and pg&e bill until my system can go online. Not the way I wanted to start my new year. Learn from my expensive mistake and don't put your family in jeopardy with these people. Dirty rotten slimy weezles.

Purchased solar system and everything went well till I had a problem. They dont return calls and when they finally did they said they would look into the problem and call me back within 2 days. Still waiting after a week.will not answer my emails. Originally said the problem was a micro inverter that had to be replaced. They told me they ordered the parts and keep me informed of the status It's been 7 weeks and not a word. Beware.......

I worked closely with Nicole L who answered all of my questions and made feel at ease with my decision Great customer experience

As a former Marine I am proud to support a veteran owned company. They offered us a $500 military discount. Thanks to Nicole for all her help.

Met with Mike . He is really friendly. Educated me on options for battery . I I will be contacting him in the future if I need any help .

Very professional and competitive pricing. Special shout out to Nicole and Chase, they provided awesome customer service and support.

Saving money every month since we have solar. Semper Solaris setup the system with help from Brian. We are very satisfied customer with everything.

Semper Solaris was great to work with. They sent Kurt V out and he was very knowledgeable. I highly recommend calling them.

Only positive things to say about Blake L and Semper Solaris. They worked really hard to please me on my new solar installation.

I purchased a system from Semper Solaris in 2017 and deeply regret it. Read your contract (watch out for the Arbitration Clause!) carefully and make sure you have everything in writing. Make no assumptions and take notes of every question you ask your sales rep. Write down their answers and have them sign it. Might help save you a year of back and forth ending with a unilateral: "...this matter is closed and there is no further need for correspondence on this matter...".

Awesome staff. Delivered as promised in a very timely manner. I was kept advised of every single step along the way. Job well done!

It's easy, all went perfect. Amazing project management, best panel on the market (made in USA!), great installation! Cannot be better

Provided very detailed explanation on what we need and always promptly respond to questions when needed.

100% rewarding, in every aspect of the decision to install solar!! From sales through installation, the absolute best!!

Worst customer experience. This company is now 6 months overdue on my installation project. Its been 9 months since I first signed the contract. Response times are poor to non-existent which includes the 2 founders when I tried to escalate. I will be seeking cancellation with legal support.

Great customer service and helpful with all questions. Gave us an honest evalution and Nicole didn't oversell us.

Great company. Call them and be sure to ask for Kurt V. He kowns his stuff and you can trust him. Install looks great.

Rhami H was professional, very detailed, and provided me the best pricing based on my income. Highly recommended!

Raedene was awesome! She answered all my questions and listened to everything I wanted. Yes, to Semper Solaris!

If you decide to hire this company trust nothing that is said to you. Spend hours upon hours being your own advocate. Document, save emails, text messages and pictures. Get to know your city inspector. Check business licenses of everyone and anyone that steps onto your property.

These guys were outstanding from beginning to end. Never had a concern and everything got done without any issues.

Love the local features & veteran support. Thanks for answering all my questions Nicole!