PosiGen Solar Solutions: Read 44 User Reviews From Real Homeowners

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jose rosario Hartford, CT

My mother had solar installed by our sales consulate mike m, he originally knocked on my mother door she is elderly. Talked to my mother about the benefits of solar, she was interested and agreed to a meeting. One thing I liked was he asked my mother to have a family member or someone she trusted to be there also. Since she is elderly going over solar and signing contract with her would be a little shady, but he requested for someone to be at the meeting. The first meeting I couldn't make so he rescheduled around my schedule which I liked again also. The way he explained solar was a very easy to follow but went into much detail. I'm writing this review because I like mike ma's professionalism and honest constative approach to offering the benefits of solar. Posigen has the lowest rates in the industry and 20 locked in price, with winterization and state of ct home energy incentivizes. No other solar company does all these services with the lowest rate.

8 years ago

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Ashton Hayne New Orleans, LA

While sales rep said process would take 4-6 months, it did take a full 6 months. Since then my electric bill has been very cheap and the energy efficiency even made my gas bill go down in the winter by 30%. While getting to the right person in company be better, I now know who my account manager is if I have questions. I really like the cheaper bills through efficiency and clean energy. The biggest benefit was I was never out of pocket any money. They also had a great special ...$20 for first 6 months

6 years ago

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Elizabeth A Newell Metairie, LA

I just got the panels installed yesterday. There were two installers and a "helper" of sorts. It was quick. The panels were up in just an hour and half! The crew was friendly and made no mess in the yard - even though the equipment was full of those little plastic baggies! They were finished and left peacefully. Can't wait to see the savings! Not only am I thrilled to finally own my home, but also own my carbon footprint and use less energy while making energy! What could you not be happy with ?!?! GEAUX SOLAR! You'll feel proud of yourself!

8 years ago

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Evron Davis Bridgeport, CT

My husband was reluctant about getting solar panels on our home. He is so happy that he shows our bill to company and brags on how much money we save on electricity. Our bill went from $250-300/monthly to an average of $20/month. Posigen's program is Great !!!!!! No money down, No minimum Credit Score or Minimum Income requirement. I like the fact that Solar is available and affordable to everyone. This a wonderful program.

8 years ago

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Jonathan Langley Metairie, LA

PosiGen was communicative throughout the entire process. They ensured I would save money before installing and have kept there word through install. The install itself was very quick, but the utility company took awhile to complete the final steps. PosiGen worked with me, helping me to understand the process, and was able to turn my system on. I'm saving money, which was the promise, and I recommend it.

8 years ago

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Joann Smith Stamford, CT

A Posigen Sales Rep knocked on my door and told me about their program. I was a little unsure about it, because other companies told me I didn't qualify, because of my credit. We booked the appointment for 2 Days later. He came and explained the program in details. We got the process started. It took about 4 weeks to get my panels up. My city inspector will be here over the Couple weeks for inspections. One the best decisions I have made. My bill is locked in for 20 years with no 2.9% escalator. I Highly Recommend Posigen Solar.

9 years ago

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Tonie Bowden Metairie, LA

I had a very positive experience with PosiGen and have referred my friends to them because of the savings I incurred. My monthly bills were definitely reduced by about 50% in the summer and maybe 30% in the winter. Even paying the leasing fee didn't not raise my monthly. I am happy with them.

6 years ago

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Cesily Roberts New Orleans, LA

My husband and I are extremely pleased with the amount we’re saving every month since our solar panels were installed. We’re also very impressed with the energy efficiency improvements Posigen made to our home. We’re so grateful to Lori K for suggesting solar panels to us. We wouldn’t have participated without her expertise and guidance.

6 years ago

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Lillie & Gala La Baud Marrero, LA

My mother and I have posigen solar panels and we are very satisfied with the results. Our energy bills have been much lower. Thank you Posigen for the great service. We recommend that everyone get solar panels from your company. Good job on the commercial Kim Y.

7 years ago

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Susan Bridgeport, CT

I had my solar panels installed by PosiGen with no downpayment and no income or credit score requirement. I am very pleased with the entire process and have been enjoying a significant savings on my utility bill. Hooray for PosiGen!!!

10 years ago

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Linda Howard New Orleans, LA

I purchased a new home and solar panels were already installed and yes I see a difference in my Entergy bill compared to the home I moved from without solar and the Entergy bill was outrageously high

4 years ago

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Dan McGovern Hamden, CT

Sales Rep was OnTime *Yeah* Important to me because I am In Sales Instalation Crew was Amazing Went without a Hitch Significant Savings on my electric bill No Problem recommding PosiGen

8 years ago

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james angelo Windsor Locks, CT

Spoke to Eric from Posigen on Thursday and set up appt for the following Thursday. a friend informed me he knew someone at Sunrun and after speaking with several neighbors they all used Sunrun so I called Eric back to cancel my appointment and he asked if I would like to reschedule. I told him not at this time as I wanted to speak with Sunrun first. Eric stated that Sunrun would not give me the same incentives that Posigen could and that Sunrun would also charge upfront charges. I told him if that was the case I would call him back to give me a quote. Before I could finish that sentence Eric hung up on me. he seemed pissed that I was canceling my appointment but I thought I was being courteous and not wasting his time. If Sunrun does have upfront charges I will be calling another solar company and it won't be Posigen. it would have been but I don't want to deal with someone who acts like a child and hangs up on me because I cancelled an appointment. I would definitely stay away from Posigen. I got hung up on before he even had my business but I guess that was my warning that it probably would have gotten worse from there had I hired them to do the job. Posigen really needs to look at their employees and how they treat potential customers.

5 years ago

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Nat Ray New Orleans, LA

PosiGen New Orleans has broken our contractual lease agreement, but claims I broke the lease. After more than seven years, the panels have not lived up to the hype touted by PosiGen’s sales force. In an email dated 5/18/2021; a representative acknowledged, via their online monitoring portal, that my average monthly savings was less than $23.00. “We are truly sorry if your Solar sales agent misquoted your savings potential. Your average savings has been $72.72- $50 = ($264 yearly savings). We understand your disappointment and apologize for any inconvenience that we may have caused you.” I was initially drawn to solar energy by PosiGen’s ads of monthly savings in excess of $100.00 and energy bills of $20.00. During those seven years, PosiGen has only reached out to us twice. The first was an attempt to garner leads (additional sales). The second was after I stopped automatic payments when PosiGen refused to perform a required maintenance procedure. That maintenance procedure was simply a request to clean the panels. New Orleans has a very humid climate. After seven years, the panels are not producing the amount of energy required to substantiate a marginal energy savings. The accumulation of mildew, bird droppings, and pollution from the Chalmette Refinery has contributed to an estimated 70% reduction in solar output. The last straw was being told by a customer service rep that PosiGen would not clean the panels; and that I could climb a ladder to clean them myself. This reply was the catalyst for my request to remove the panels and terminate the lease. Shortly after, I was contacted by a personable individual at my home. He proposed a solution that would bring my account into good standing and have the panels cleaned. I agreed to his proposal, however, when the scheduled cleaning did not transpire, once again, I stopped automatic payments. PosiGen’s response was to send out, unannounced, an individual who claimed he had come to clean the panels (clearly, an attempt at a CYA effort to document the service was offered). During the interim, the panels had been turned off, and were no longer actively producing energy. Despite PosiGen’s active monitoring, that didn’t stop billing with overdue charges (late fees). Since my initial request, in July of 2020, four additional requests have been made to various PosiGen representatives to have the solar panels removed from my home. PosiGen’s response is to have their in-house lawyer intimidate me with legal actions. They insist I foot the bill for the solar array removal ($1,800.00), and an unearned past due balance. A little research (web-browsing) indicates that I am not the first, and probably won’t be the last, to be defrauded by PosiGen. Bottom line . . . PosiGen may be a solution for some, but not for this guy! PosiGen Account Contract Number: 223072

5 years ago

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Jacqueline Thevis Opelousas, LA

Posigen agents are nearly impossible to get in touch with. The automated phone system is horrible in that every time I was put on "hold" it sent me back to the main menu with a no less than 30 minute wait to have the same thing happen again. I wanted the panels removed so I could have my roof changed and requested they mount the panels elsewhere because I didn't want to put them back once my metal roof was installed. No one could agree on what the charge would be although it is clearly stated in my contract. They ultimately gave me a price to permanently remove the panels of $1800! I paid it on February 3, 2021. Posigen drafted the monthly fee from my account on February 17th. I understand that the panels are still on my roof but it is not my problem that they cannot schedule removal except approximately 3 weeks from the paid date!! This is only an example of their very poor customer service and problems with how the company functions. Very BAD investment!!!

5 years ago

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Emily Alfred Opelousas, LA

In December I detected meter was not registering & had not for 4 months.so I had not been receiving credits. Metal showed Error 105. After trying for days, waiting sometimes an entire hour, I finally did & technician came & determined a part needed changing which took about 3 weeks. For the past 4 days, I have been on the phone all day trying to get credit for the Four & a half months I received no service, plus the 79.00 monthly charge even though the meter was not working. Upon dialing I am put on hold. After about an hour, the receptionist assures me that she is connecting me to a supervisor.. Instead I am sent back to the music & “ Calls will be answered in one minute & forty seconds “.over & over again. Emails have been dents & phone number has been left for return call. I have been directed to Ricardo, William and Robert in the Baton Rouge Office who all either did not return my call. Today, Robert kept me on the phone supposedly getting same information I have given over and over and then said he had researched the situation and credit would be given, however, he needed to check with some woman and he would call me Right back. That was at 10 am. , it is now 9pm. I refuse to allow them to Scam me and wily seek legal counsel. Please help me plaster PiosGen name all over Social Media

5 years ago

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Jacqueline Castillo Rocky Hill, CT

Sale Rep came last year to my house. He straight up told me my roof was in mint condition and I would not have to replace my roof for another 20 years. I had mayor leak damages a year later cost me $12,000. I called Posigen paid them $1800 to remove the solar panels. The roof has been replaced about 4 weeks ago. Big chief called me and i told him i don't want the panels. He stated he will call me back and i constantly continue to call him and no responds. I'm being charged the monthly fee i don't have the panels and I'm still waiting for a responce. It has been about 3 weeks t calling posigen & know no one has had the decensy to call me back. I have nothing positive to say about there customer service. Jacqueline Castillo

5 years ago

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Robert D. Romance Jr. New Orleans, LA

A customer for 7yrs and some months and counting. February 2020 a electrical problem with wiring could have caused home to catch fire if not for a observant neighbor. Reported incident and company sent repair crew rather quickly to repair the equipment. Damage to home wall not as quickly but not long afterwards. No one could explain why this occurred. In August 2020 a leak was detected in my bedroom ceiling during a lengthy rainy period in our area. Upon inspection I discovered multiple leaks between rafters and roof. Reported to Posigen because the leaks were under where the panels were installed. Rather than come and inspect I was immediately told the price to remove and reinstall the panels. I was then instructed to find a roofer and get estimates. Only after this was done did they send a crew to inspect and attempt to repair. It is 10/2020 and the roof is still leaking.

6 years ago

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John Hamden, CT

So far Posigen sucks, they came and only hooked up the panels which was expected but they left nails, 3 inch screws, cut wires, and trash on my lawn, I have 1 child and 1 on the way, that's dangerous especially now with the snow coming and my child is playing in the snow. I called them and heard nothing back, I called again and was told someone would call me and no one has. They were done in 3 hours so I can only imagine how messed up those panles are since they left a mess in my yard. We are the only ones now on this block with solar, you would think they would want to do a model job, then the electrician unwraps his cigar and throws his wrapper on my yard, this after i made him a cup of coffee, they also knocked 3 screens out of my gutter and they noticed because i watched them point at them as they were leaving so i went out to see what they pointed at and thats when i noticed my screens were knocked out of position, just a lack of respect all around. Wish I could give negative stars

7 years ago

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Diana Brown Morgan City, LA

Solar is a scam Youre lease purchasing panels for $65 a month and you generate $5 in credit on your light bill... how has this helped you? It hasn't! These 5 star reviews are fake. Just bought a house with solar panels, I saw the bills. I wanted panels removed before I purchased, they were, the DAY BEFORE closing. Posigen left gaping holes from brackets and loose shingles. After some phone calls Posigen came back, laid some new loose shingles and flex taped some holes but still left other holes, excuse was they ran out of shingles. Notice I said loose, meaning you can lift them all the way up with your hand. So then some big dawg Posigen fast talking idiot tells me that shingles are supposed to be loose lol! I now must replace my entire roof because they arent ever going to do it right and I refuse to spend the next year arguing with them. That cost is $8,275. Im asking Posigen to cover $4,000 of it, $2000 for each side they had panels on. Again this big dawg idiot tells me the panels didnt mess up the whole side, he just wants to pay for repairs where the brackets were. Smh, this company is ran by hood rats. I am going to sue.

7 years ago

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Robert Epstein Cheshire, CT

Received a call from this organization today to setup an appointment. It was an awful experience and perhaps is the poster child of how not to approach a customer. First they asked me for my electric company pin so they could verify all the information I was providing. Then the agent got very agitated when I refused to provide my pin but offered to provide a copy of my bill. I was then given to a "floor manager" who tried to setup a call with one of his technicians and was told that my wife needed to attend the meeting, which they offered to do at 8:00PM. Told him that would not work for me and he became very angry. Just based on this I would suggest that people in Connecticut stay away.

9 years ago

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Jim Bridgeport, CT

I was contracted with Posi Gen to install a system of 24 panel after 6 or more visits from sales and installers and approx. a year later they told me my roof was to small. I have contacted a couple other solar installers and I do have solar installed on my roof now and they were able to install 30 panels of the same size as posi gen. I believe the company needs people that know what there talking about they seem to be more interested in getting referrals from you in which I had given them 2 and both took the system 1 is some what happy the other still has roof leaks 1 1/2 years later. Hope the review helps

10 years ago

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Filipe Freitas Lafayette, LA

This company has been ridiculous. I signed an agreement with them about 8 months ago. Have gotten no helpful updates, and then today they send me a text saying that they are coming tomorrow to start the install. When I called them back to ask a couple of questions they said that parts of the deal could not be honored anymore because they took too long to install. When I said that I would not go forward with the deal because of their lousy service, the girl (Julie) was incredibly dismissive. I would not do business or recommend this company. Seems like I dodged a bullet.

6 years ago

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Lillian Stone Scotland, CT

Posigen Solar Was Not A Good Fit They Pitched Solar Savings On Dec 2017 In My Home. I Agreed And Ever Since That Day It Has Been One Problem After Next. There Is Flooding In My Basement And I do Not Recommend This For Anyone. Posigen Refuses To Fix The Damages That They Caused And I'm Still Paying Monthly My Bills Have Went Up Tremendously. Sincerely Lillian Stone Scotland Ct

6 years ago

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Tenda Caldwell Houma, LA

They are straight scammers. My bill went up $3,000 in one month. They promised that the summer months I would see a lot of savings. Guess what. I saved only $40! They are liars, now they say it is Entergy's problem. No one will even answer the phone. I want out of this lease. I tried to at first, and they wouldn't let me. Now this is a mess and I am having to get a lawyer because no one at the office will respond to me.

7 years ago

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Sharon Jackson sales representative New Orleans, LA

Well; what we all look for is lower cost on energy. My cost has been great! One of the most important moves made in my life

7 years ago

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Antoinette Hamilton New Orleans, LA

In the beginning my gutters were damaged by the installer. The company said they were damaged before the job was done. I don't think so. Then iv'e gotten 2 bills since going on line with PosiGen, and I see no relief in my bill. Yet i'm locked into a twenty year contract. Not happy with the product.

8 years ago Edited September 14, 2021

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Neel Sus New Orleans, LA

Love them! Friendly sales staff and great savings on my power bill. Both the solar and energy upgrades they did were great!

8 years ago

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Willie Smith

My panels was off for 20 days due to a power outage and my electric bill went from $194.00 to $313.17. I called and spoke with a lady name Ms.J and she offered me a free month of not paying my $69.00 a month payment to them for one month. Then her supervisor called and he offered me a refund of my last payment of $19.00.I'm sorry I ever deal with PosiGen

9 years ago

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Marilyn New Orleans, LA

My light bill has gone up by about 75% since I received the panels. I don't think they are working half of the time and every time I call I am told that they are working I am just using more. Well I got my June bill in which it was $310 and I have been in my home for 7 years and have never had a bill that high even before the panels. My boys were in Vegas for the whole month of June and my husband and I traveled so we weren't home much at all and my light bill has increased by $100 I hate to see if we were home.

10 years ago

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Cedell Jones Laplace, LA

My roof got damaged during hurricane Ida.Can’t do anything to the inside until I got my roof done.Done called and couple came by.No one can tell me when they are going to come take them down.Tired of waiting on another lie.Would not recommend to anyone.

4 years ago

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Stanley Grover Clinton, LA

they suck i been trying to get them out to my six to seven months before the storm came i had trouble with these panel and now they need come down for roof repair i paid them five weeks ago to take them down and they still don't have a clue when they coming take them this very disgusting to me

4 years ago

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Larry Snyder Laplace, LA

It took me 2 1/2 months to have my panels removed, by Posigen, for a roof replacement. It's been 1 1/2 months since my roof been replaced and the panels are still on the ground, in my yard. Their customer service, SUCKS.

5 years ago

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Tammy Betz Bloomingburg, NY

my Solaris only worked for two months out of a year n half I had them. Every time I call they say will send out a Tec n never see one. All they have to offer is waving my monthly payment. Now I'm selling my house I have to pay 1800 to remove the garbage. They should remove the garbage for free. This company is no good beware of them.

8 years ago

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E B May New Orleans, LA

So far not good. They installed the Panels on my house without giving me advance notice. Now I am trying to get them to connects them and the Installers always have a problem. They said they came to my house but they didn't, caused my husband to miss work. I am still trying to reschedule them. Poor customer service

8 years ago

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Paul Stewart

Worst decision of my life, now I am stuck with a leaky roof due to a bad installation. Poor customer service. I was even told by a Posigen installer that this was the worse install they ever seen. Lisa (co owner) offered me a 5K leasing credit but will NOT fix my roof.

9 years ago

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Janis Bellow Houma, LA

I am not seeing the difference in my utility bill while paying $65.00 per month to this company. My total expense is appx. $400.00 for two people in the home. I have 24 panels, my home is elevated and there are no trees blocking the panels from the sun.

10 years ago

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Juan vega Hamden, CT

Best customer service I experienced I will recommend this solar energy to anyone they walk me through step by step with no surprises. Thanks

5 years ago

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John Collins Laplace, LA

They sucks taking too long to remove the solar panels off my roof so it can be repaired,I call posigen in September here we are in November and still they have not remove the solar panels off my roof

4 years ago

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Joe Mesyna Putnam, CT

Nobody answers your calls once they cash your check. These people are either extremely incompetent or they are thieves. Either way not a good company to choose

5 years ago

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melaninlioness kish Fort Worth, TX

Please don't use this company. It is a rip-off. You'll be waiting for over 30 minutes for help. I wished my father didn't sign a contract for 25 years.

5 years ago

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sarah morales Guilford, CT

Poseigen-business office is terrible.They canceled my appointment but never called and told me.I waited a half hour before calling them and finding out.

10 years ago

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Tammy Troy, NY

Great company! Great sales rep! Easy to contact.

10 years ago

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Awreyno Ville Platte, LA

Difficult to get in touch with. Slow to respond to problem. Would not recommend to anyone.

5 years ago

PosiGen Solar Solutions Reviews

Summary of Reviews