Kota Energy Group Reviews

This company sends their employees out to give an estimate and make you feel as though they can give you exactly what you want when the company actually cannot do all the salesman said they could! Since they had to upgrade our panel for the solar and asked them if they could upgrade our panel with more breakers! Raymond, their salesman, "Sure, no problem! We can do that for you!" We needed a roof as well, roofers were efficient and did a great job! Solar installers were quick and they did their job but the electrical people did not install what we thought we had purchased! All this time (btw, we initially began this whole process in May 2021, it is November 6, 2021 and our solar has not been turned on yet!) Raymond lead us onto believing that we had purchased additional breakers! Well after their installation of the panel, we go outside and the panel has exactly the same amount of breakers that we already had, no added breakers were added like we had been discussing several times with Raymond! We immediately called Raymond, the salesman, to tell him that our panel was not upgraded with extra breakers! He said he was calling his bosses to find out why it wasn't upgraded! I called several times and each time he kept saying they (the bosses) weren't getting back to him! It wasn't until I wrote a review about this company's shady practices that they immediately responded! Now they said Raymond says he never told us they could upgrade our panel! Hahaha, that's funny that I have a text message from Raymond asking if they were able to upgrade our panel? Beware of this companies lying promises and unethical sales tactics just to make a sale!! Our contract also says we bought 30 panels, there are only 28 panels up on our roof! I received a phone call from the CEO, he wants to clarify and find out exactly what Raymond told they could do for regarding the upgraded breakers so the CEO sets a date and time for this 3-way conversation to happen on. I still had to call him because he (the CEO) never responded and the agreed upon 3-way phone day! This alone speaks volumes about their company's poor communication when the CEO sets a date and he can't keep it! So when the 3-way phone conversation does finally happen between myself, the CEO and Raymond, Raymond then says he never told us this! I told him he was lying and the owner then says, "I got hit in the head with a golf ball and I have a headache and I have to hang up!" These is how the CEO handles business! There is nothing worse than a lier, this says a lot about the integrity and character of the employees and company and owner! Just Beware! No wonder they are not one of the top 5 solar companies, no integrity! Do your solar homework and choose wisely!