Infinity Energy Reviews

Beware of Predatory Loan Practice - they put the 30% Solar tax credit in my loan as a lump sum for the 19th month and if you don't pay it - your payment goes up. IRS does not issue rebates for the tax credit like they make you think when you sign up. The loan is sold to the solar monitoring company and Infinity Energy no longer helps you the day your solar is installed - they then refer you too the Monitoring Company if you have issues. They never called me to see how things were running, we are trying to figure for ourselves if system is running at capacity. Again - you will not hear them or get any help after system is installed. Solar workers left - not a word on the status. Sales Agent who came to my door decided to quit during middle of install. Customer service is zilch. If you have issues with tax credit - they say "TALK TO YOUR CPA". Also, we have not yet seen savings, we were on the medical baseline, other solar companies said that they could not help us but this company showed us savings that we have not yet seen. It actually looks like we will be paying more if we can't come up with the $14.283.15 lump sum (see copy of loan photo) that we thought would be coming to us as a refund. That's what the sales reps tell you - "then you can take your tax credit refund to amortize into your loan to keep the payments down". But they neglect to tell you that the IRS give you a credit only if you owe the Federal Government, it is not a refund.