Green Solar Technologies Reviews

EXTREMELY poor service post sales has cost us nearly $7,000 in lost rebate. The sales rep was always quick with communication, then once the contract was signed, customer service has been beyond frustrating. Our installation was delayed, production reporting to our energy company was incorrect, production was lower than quoted (1+ year in) and trying to resolve our biggest issue has been a true nightmare. When checking on a rebate check from our energy company (paid every year for 10 years), we learned that Green Solar only filed for net metering, not the Solar Rewards Rebate as promised. This lost rebate has cost us a quoted $6,884. I have proven to Green Solar their 100% responsibility in failing to file this rebate, but I have yet to be compensated. I will not accept such a huge financial loss due to their negligence in fulfilling the contract and will keep seeking a fair solution while sharing with others to be EXTREMELY CAUTIOUS!!

After a lot of research determining the solar system to install in our home, we settled for a 30kW system with 80 LGNeon2-365, with Enphase microinverters, and 3 Empower 10 batteries for backup. Solar Edge was not the cheapest but competitive among the few that said that could provide such a system. After some negotiation over the contract terms, we signed the agreement on 10.05.2021 with the expectation to have the whole project completed between 120 and 180 days (according to the contract) even though we were assured that almost always they have it finalized within 120 days. After the agreement was signed we were informed that they were sending their local installer (we later learned it was a subcontract). Non satisfied with subcontracting the installation, GreenSolar handed the development of the design and vendor coordination/approval (required for full warranty) to the same contractor. Any time we reached out to the "project manager" for status updates, timelines, we received a response that he needed to check with the installer and once even gave us the installer number to handle directly with their subcontractor. After over 100 days without even a plan having been completed for submission to the township or our utility company, as required in the contract, we notified the company of their contractual breach regarding their "time is of the essence" clause. To our dismay, instead of offering an apology or a plan for resolution, we received an unprofessional response completely avoiding responsibility. Later that day the company Legal Counsel offered to terminate the agreement and provide a full refund. Long story short, we accepted the offer and are yet to receive our downpayment refunded. Would not work or recommend the company to anyone!!!

GST has an F rating from the BBB and it is well earned because they were operating in California without the correct Contractors Permit, and the State Licensing Board took them to court and won. This company installed a 5.2 MG watt system on my home in Corpus Christi Texas but used the incorrect panels. I live one mile from the Gulf of Mexico, and salt mist corrosion resistant panels are required IEC 61701...after three years they corroded and were a fire hazard, and GST refused to replace. I had the installation inspected by the City of Corpus Christi, and AEP the energy transmission company and they verified the issue. DO NOY BUY FROM THIS COMPANY!

I had placed an order with green solar technology for my system in December 2018 after lot or run around and misinformation given finally got it installed middle of April 2019 system that was designed was supposed to cover my usage and so far. The system is only produced half of my usage on September 8, 2019 my system went down and as of today September 27, 2019 my system is still down cannot get the customer service to get me back up and running the system warranty appears not to be what they say it is her telling me that at this point there waiting for shipment of parts that will be at least two weeks before they ship this is totally unacceptable for anyone looking to go solar I would think twice I would definitely stay away from this company green solar technology

My experience with Green Solar unfortunately was a very negative one, and I am thankful that the project was never completed. From the start, i talked to Will, he was very patient and explained everything thoroughly, however I was then turned over to Edwin. Edwin was nice enough to work with, however the process was very slow and seemed disorganized. I was told I was approved for financing and chose one of their options for financing, and signed all the necessary 'contracts'. That's when things got a whole lot 'shady'. There was one change after another, with Green Solar wanting to change many of the things they put in the original contract all of which was in the companies favor. Finally they tried to strong arm me into changing the financing, I said, No I want to stick to the original agreement, and was told that they would honor that. I then found out from my utility company that Green Solar had not filed the interconnection paper work and fees as they had said. I was then notified a week later that they would not go forward with the project unless I agreed to the changes they wanted in the financing. I am very frustrated that a project I was told would be no more than 2 months drug on for more than 3 months, putting it to late in the year for me to find a different solar company. I guess I was always under the impression that a contract was legal and binding, but at this point I am glad that it was not, as I wouldn't trust this company ever. False promises, wasted time, I can only imagine how they would of been had the panels been installed and I needed service, Horrible company, does not stand behind what they say or the contracts they create, NOT RECOMMENDED !

Using an out of state company (Green Solar Technologies) who assured a solar panel system would lower my utility costs and was affordable at the same time due to the local utility company and federal tax rebates, the system was agreed upon. A local sub-contractor eventually installed the system on my roof, but had to make numerous return trips to finish the work. (TOTAL installation time took 5 months from signing the contract to interconnecting with the local power company. My neighbor with a larger system through a LOCAL company went from contract to interconnection in 5 weeks! The after-installation support was an uphill battle as the company is in California and they put the problems of my system on the sub-contractor (THEIR contractor), who dropped the ball by not submitting the rebate registration paperwork to the local power company here in Texas. The system was installed without authorization from the local power company. The sub-contractor was their “guy” so they are ultimately responsible for the situation. The system finally works, but I am out over $3,000.00 in local power system rebate funds....

Took my money and provided good service until system was installed. Since then they have been a nightmare....terrible at getting back to me with issues with my local power company which is Pacific Power located here in the Shasta Valley CA! Sub contracted out installation which is probably the normal way the solar business works. I just hope nothing goes wrong in the future because they have been terrible at responding back in a timely manner. One of the worst experiences I have ever had with a company who I spent a good deal of money $28K. Do yourself a favor and shop around before signing up with these guys. They are great up until it is up and running and then everything changed and they have been terrible with the subsequent issues! I should have taken legal action!

I was lied to told we did not have too go with it just lets sign you up and see if it works for you. I called twice following with in the three day limit no answer till the fourth day and no you cant get out this. Could not believe what I was hearing and now we got to deal with them. this is a scam artist company do not give them any of your info period.

I have no idea if their product is any good because I couldn't get passed the initial people on the phone. The first girl was early 20s, unable to hear anything with her Bluetooth and then tried to put me on hold because she had a client from NY calling her. What?!?! The next guy at least could talk to me like an intelligent human, but didn't go any further because he said it wouldn't reduce my bills to get solar. I couldn't seem to get past them that I wasn't interested in financing, therefore there would be no monthly bill, maybe I'm just actually interested in renewable energy.

They lie and will tell you what ever it takes to make a sale. Like you can sell your tax credit and not to worry they Will handle everything. Not! Sorry I ever heard of them. Now we are paying $8000 more for our system. It wasn't just one salesperson that told us this, buy two This is not saving us any money. Forget talking to anyone about it, you are just ignored, and being several States away you can't camp out in their offices. Don't do business with them.

There was no follow up. The project manager never got anything done with the HOA. They said they would put there lawyers on it. It never happened. All promises no delivery. It has been months and they have done nothing. As the say in Texas, all hat no cattle. There are many other higher rated companies

They have lied from the beginning in order to make a sale. They promised many key things and did not come through with their promises in the end. From low monthly rates to a large tax credit. Nothing. BUYER BEWARE !!!

I cannot recommend this company due to very poor experience with them from start to finish. Had to threaten withholding payment to get them to finish restoring my system.

Beware! Once they install your system it gets really bad! Slow repairs, bad installation and faulty equipment. Do Not Use!!!