Fluent Solar Reviews

Solar system seems fine, but they are a bit of a mess as a company. Our salesperson mislead us on number of light bulbs and Nest thermostats they'd include. When we called them on it, they pointed to the contract fine print over promises of their salesperson. Once it was all set up it took several weeks of phone calls to reach the one person to turn on a portal so we could view our system in app or online. So many messages and no returned calls. I waited on the phone while it was setup so I wouldn't have to hope they finally set it up this time. The lender they use (All in CU) has similar service, they couldn't sort out how to setup their own recurring payments and ended up dinging our credit for their mistake on setting it up after they'd had our paperwork for more than a month. After several phones calls over two months it was finally sorted as well and our credit is slowly recovering.

Fluent installed my Solar a little over a year ago. The fact that my roof was already worn and patched in many areas was never brought to my attention . Now they want $3,000 plus to remove and reinstall the solar system so I can have the roof replaced. That’s the price even with them installing the new roof . I would never have installed the solar on top of a worn roof had I known just how bad it was. I trusted them to be knowledgeable and working in my best interest but obviously not. Don’t trust this company. Get another bid before you sign with them.

Installed system in Oct. 20128. System is producing about 40 to 45% of required usage. Salesman said production would be about 90+%. Also told me i would possibly have one payment at end of year of up to about $100. Installers also did not install panels in engineering design location. None of these claims have materialized, I am now still paying $80 average electric bills and also a new $150.00 solar panel system payment. I was averaging only $100. per month for electricity to begin with. I would not recommend this Company to anyone.