Clear Solar Logo

Clear Solar Reviews

Is This Your Business?
star star star_half star_border star_border

3.6

Overall Score

Star Rating

info

2.6

star star star_half star_border star_border

17 Reviews

Review Breakdown

5 grade

29%

4 grade

12%

3 grade

0%

2 grade

6%

1 grade

53%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star_half star_border

Trustworthiness

star star star star star_border
cancel
info
star star star_border star_border star_border

Wayne Schwierjohann La Mirada, CA

It also took over 4 months to get my panels installed and I am still waiting for the inspection and the power company to do their thing with the meters. Oh yeah and I am being billed for both my normal electric bills AND I am having to pay for the financing of the panels??? Sales led me to believe 4 to 6 weeks. I had to write multiple emails and make many calls before I was ever contacted with an install schedule. Once scheduled, the install team showed up on time were very professional and courteous. However, they only installed 12 of my 16 panels on my upper roof. they put 4 of the panels on my lower roof, saying that Protrusions on the upper roof, limited the number of panels that could be mounted. So another strike, since the lower roof spends a portion of the morning shaded by the upper roof, my output will surely be reduced. I requested from sales that they change out my 100 amp panel with a 200 amp panel. Sales said OK but when it came down to it, sales said they said only if needed. I was willing to pay the extra costs for the panel change out. Now my 100 amp panel is full and in another year or two, I will have to have it changed and go through the inspection process all over again..... Now that the panels are installed, I have been waiting for more than a week, and still no communications from Clear Solar of when to expect the inspection or even if they have called for the inspection. And what about the power company? Still no communication from Clear Solar with what to expect???? And what about once the inspection passes and the power company installs the new meters? My proposal said this solar system included monitoring. There has yet been any mention about how, when? While Clear Solar's pricing was lower than others, they clearly need to overhaul their customer service department. I've been in customer service for many years and have learned that an informed customer is a happy customer. I'm not very happy right now. So now, panels installed, no idea when the system can be turned on, and oh yeah I did not mention that in addition to paying my normal high electric bills, I'm also have been paying on the financed monies for 3 months

10 years ago