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Hertz

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5.5

Overall Score

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Nana Asiata Herriman, UT

Hertz has great customer service and is easy to book with. I've never had an issue during pickup which is great because you never want to deal with that whenever traveling.

7 years ago

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Melissa Reinoso Herriman, UT

They seemed like they were trying to push us along and to get done with us as quickly as possible. They need to have an option for a mid size on their website not just a small suv and large suv.

8 years ago

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Ron Durfey Pleasant Grove, UT

Used Hertz for a long time while with an employer. Loved being a Gold Member but was forced to switch to National. Fell in love with National's offers and chose to not go back to Hertz. Hertz car selection is good and the customer service was great. I would recommend them for rental car service.

8 years ago

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Noelle Pleasant Grove, UT

Love renting my cars from Hertz! The people that work there are very reliable and trustworthy! So it's easy to find the car you love!

8 years ago

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Brandie Whitlock Sturgis, KY

Friendly service had me an okay car while mine was in the shop. Wasn't much to chose from. Sad our local site closed.

4 years ago

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Natalia Correa MDTribe Tallahassee, FL

I used Hertz when I was traveling in Cleveland. They had amazing customer service and prices!

6 years ago

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Robertos Reno, NV

Nice and polite staff. News cars. A very nice experience, though the prices are high.

7 years ago

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Dylan Findlay South Jordan, UT

Loved the car, loved the process, loved the vacation! Great place to rent a vehicle from!

8 years ago

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Tom Pleasant Grove, UT

Love Hertz car rentals. Love the Hertz Gold Program where you get to choose your own car.

8 years ago

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Julie Firkins Orem, UT

I was really impressed with hertz, the car was actually ready to go and very clean inside, the customer service was great,

9 years ago

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Maile Curtis Salt Lake City, UT

They are better choice than other car rentals, but they have things that they need to work on. Their prices are not the best and you can find cheaper cars somewhere else.

9 years ago

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Victoria Hahn MN

Very nice and well kept vehicles! I would recommend using this vehicle company to anyone. Very quick and easy checkout as well!

4 years ago

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LBurr96 West Jordan, UT

I have successfully used them several times. Their service team was so knowledgeable and helpful that I had no problems.

4 years ago Edited January 27, 2022

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J B Sandy, UT

I have used Hertz for business travel in state. Cars are always reasonably new, and in good condition.

4 years ago Edited January 21, 2022

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Steve Colella Coraopolis, PA

I have used Hertz many times for renting cars. They offer great options and competitive rates. Cars are always clean and in good condition.

4 years ago

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Keiana Knowles Tallahassee, FL

Always use this company when I’m on vacation somewhere. They have very nice cars and affordable prices

5 years ago

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Kurt Lucas Olney, MD

Hertz - Rental Car always has a location at the airports i travel to. It is easy to rent a car with them. Very friendly customer service.

5 years ago

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Steven Klaproth Phoenix, AZ

Always a pleasure renting with Hertz. Great selection of cars with friendly and professional customer service

5 years ago

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Leonard Thompson Show Low, AZ

Awful! I would rather swim with sharks then wait in line and go through the process of renting a car from Hertz. The lines are long and It takes forever to get to the customer service to finally get my rental. The process needs to be sped up. And the friendliness of customer service needs improvement as well.

5 years ago Edited September 14, 2021

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Prius542 ,

I actually bought a used rental car from Hertz. It was in great condition and I got it for a great price.

5 years ago

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Joannetta Jarman Secaucus, NJ

If you want a nice luxury car for travel this company is great for it. In Florida we always get the convertible for our vacations.

5 years ago

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Mark Houston, TX

I prefer Hertz over the competition because of more car options, customer service and overall quality for money!

5 years ago

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CoachTrista Saratoga Springs, UT

I typical rent through Hertz if I can get a comparable rate because I prefer the cars they have in their fleets over others.

5 years ago

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Lizzie Billings West Valley City, UT

I rented a car in California through Hertz and it was an awesome experience! Customer service was great!

5 years ago

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Chelsea Snow Eagle Mountain, UT

I have used Hertz for years. they always have a great selection of rentable cars and customer service is top-notch

5 years ago

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Mike Salt Lake City, UT

Hertz is fine overall but I have found they are always more expensive. If there costumer service was head and shoulders above the rest maybe but they're not.

5 years ago

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Scott Billings Smithfield, UT

I am a frequent traveler and I always book through Hertz, great cars and great selection. Always in the best locations.

5 years ago

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Morgan whiting Salt Lake City, UT

I love using hertz. I know I will get great fast service for an amazing price. The cars are always clean.

6 years ago

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Tagg Ogden, UT

Hertz rent-a-car does a good job. Their customer service is good and they have a large inventory of cars to choose from.

6 years ago

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Tony Riverton, UT

No nonsense place to rent a car. Was sorry to see this company go bankrupt and hope to use them again.

6 years ago

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Kim Young Little Rock, AR

I was impressed with the selection of vehicles and the fast customer service. Would definitely recommend.

6 years ago

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MattB , UT

My car was wrecked, got a ride to the hertz, was not pleased with the service, returned the car and was charged 1 month later for cleaning, was not impressed by service, could have been situational due to car being wrecked

6 years ago

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JR Suguturaga Orem, UT

Hertz provides the services you need at an affordable price. I have never had any issues renting cars thru them and customer service is good as well.

6 years ago

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Lori Fletcher Saratoga Springs, UT

They had the best price but their customer service wasn't great. Long lines and the car had a lot of scratches. The smells was gross too. There weren't any other options so we had to take what they had.

6 years ago

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Lacey Horne Salt Lake City, UT

Quick service, reliable cars, decent prices. Very convenient, close to the airports and nice shuttles. Good and helpful customer service

6 years ago

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Jenna Bagley American Fork, UT

Occasionally I'll travel and choose to use a rental car, Hertz always has the cheapest options for me but sometimes they don't have cars available.

6 years ago

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Reckholdt Draper, UT

We had a terrible experience with Hertz. Not all locations are the same but we basically got two non functioning cars when planning to go on vacation. Ended up six hours behind schedule because of complications with crappy cars. And ended up renting from someone else.

6 years ago

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Roman Christiansen Pleasant Grove, UT

I rented a car from Hertz and it was a great experience! The service was great and the car worked perfectly.

6 years ago

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chris Francom Houston, TX

I like that I can just walk out to pick a car at most airports. I rent about 8 times per year and it’s an easy convenient process with Hertz Gold.

6 years ago

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Kathy Trout New Orleans, LA

The 2 times I have tried to use this company through my insurance, I was severely disappointed. They had no cars available and were borderline rude. My insurance offered a discounted rate to use Hertz. However, I would rather pay a little extra money for exceptional service with Enterprise than try to use Hertz again.

6 years ago

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Daphne Brown Riverton, UT

Good experience with a pretty slick setup. The price is a little higher than I want to pay but I can't complain at the walk out and drive away.

6 years ago

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Kristiane R Durfey Pleasant Grove, UT

I have used Hertz for car rentals and they were good. Price was competitive and they were conveniently located. Car selection was good.

7 years ago

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Olivia LeBaron Delta, UT

Hertz is generally pleasant and easy to work with. The staff are friendly, and everything went smoothly. Fair price.

7 years ago

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Spencer Hodgson Salt Lake City, UT

I had a really great car with them for a whole week in Texas and it was super easy returning the car to them at the airport.

8 years ago

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Brette Draper, UT

We rented a car last week and we were super pleased with how easy and quick it was to drop it off and pick it up!

8 years ago

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Anoushka Ahuja Orlando, FL

Hertz rental is typically the most expensive company to rent cars from you always get better deals from other websites

4 years ago

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C B Hyrum, UT

Used them last week while traveling, excellent service and price for the rental.

7 years ago

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Owen Slye

We’ve rented cars from hertz in the past and it’s always a very convenient and easy process.

4 years ago Edited February 16, 2022

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Rick Froid Park Ridge, IL

Hertz is my go to car rental company. Best rates and website is by far the easiest to work with.

4 years ago

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Hannah Barth Tallahassee, FL

Hertz always provides great service. Their service and cars exceeded my standards.

4 years ago