Name: Enterprise
Rating: 4.3

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Jr Orem, UT

always a positive experience when picking / dropping off rental. Rental is always clean and smelling good. full gas. easy process, fast check in and check out. Deposit is refunded within 3 business days back to my account.

8 years ago

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Rashida Laumatia Saint George, UT

Love Enterprise but dislike that they hold $125 now instead of $50. When traveling I could use that money. Other than that customer service is great, cars are always clean and smelling good, and my refunds get back to me in a imply manner.

8 years ago

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Cody Linden Lehi, UT

I rented a camry while on a family trip in AZ, I felt that process fairly simple and the pricing fair. Also I appreciated the car being kept in good condition, smelling nice, and the kind customer service.

8 years ago

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Chris Alonzo Gilbert, AZ

My overall experience was partially great. I was in an accident so I was given a rental car through my insurance. The car was great fit my family needs and kept me from being stranded without a car. It was under my impression that insurance was covering all cost but unfortunately without even being aware of it the service rep billed me for extra insurance coverage without my knowledge. When confronted he said I agreed and I am Held liable for anything insurance doesn’t cover. I was very upset with the unwillingness to help me when I asked.

8 years ago Edited September 14, 2021

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Vickie Kingsford Gilbert, AZ

I made reservations at Enterprise and when I showed up to pick up my car the friendly clerk was only interested in getting me to spend more money on upgrading my car rental. I was exhausted and almost spent 3x as much on a car rental, because he spoke so fast and said he had a special deal. Thank goodness I questioned his special deal and went back to my original reservation!

8 years ago

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Luke Swierczynski Troy, MI

There customer service is top notch. They're not always the best price but I'd say their the best value. I always use them for work trips if I can.

4 years ago

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Jesse Hennigan Baytown, TX

I can always count on the customer service from Enterprise. They always go above and beyond to make sure I am satisfied with their service.

5 years ago

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Steve Salem, VA

I used Enterprise for a rental vehicle when my car was involved in anaccident. They were very helpful at extending the rental agreement.

5 years ago

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Teddy Cohen

I am writing as a prior client of Enterprise Rent a car in Hollywood, Fla. This location without a doubt, in all the years I have been renting cars, have never experienced such HORRIBLE service. From Management down to the counter personal. They were rude, disingenuous and unsympathetic. I had ordered a mid size car, I was given a "E" car with a take it or leave attitude and was told by management" It's your problem not ours"!! If i could give them "0" stars I would Enterprise Rent A Car 2090 N. State Rd 7 Hollywood, Fl. 33021

5 years ago

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Ian F. Hattiesburg, MS

With an appointment, I arrived and was able to check out with a nice, new vehicle within 15 minutes. They were very helpful!

6 years ago

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Mary Perry

I have had excellect experience with this company on car rentals. The Customer Service is awesome. You can't ask for better employees.

6 years ago

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Kaitlyn Rios Ogden, UT

Enterprise is the best! They have a wide selection from cars to box trucks. They also keep the cars clean and enjoyable. Enterprise is top notch.

6 years ago

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Laurie Massie Lakeland, FL

We’ve always been able to get a great deal with Enterprise. They’ve always upgraded us To a larger vehicle without us ever asking

6 years ago

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Kiwi66

Recently rented a car from Poitiers, France. Returned it undamaged before opening hours (as arranged) only to receive an email ten hours later when we were back in the UK saying that the car was damaged. They've taken 1000 euros from our credit card but keep failing to send photos of the damage and a repair invoice. We've emailed them 4x, phoned twice (where they've promised to send photos immediately), but nothing. It's a scam. Our fault for not videoing or photographing the car when we returned it, I guess. But steer clear of Enterprise.

7 years ago

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joel lentzner Bennington, VT

I rented again from the Bennington, Vermont location...and again they didn't have the car type I reserved weeks in advance. This has happened five or six times in as many months. The manager is rude and unprofessional, and never seems to care about either resolving or apologizing for the repeated problems. I wish another car rental company would open a location here.

8 years ago

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stephen broadley Orem, UT

Hired a car from them as my insurance was paying for it due to an accident. These guys did not tell me that after a certain number of days I would be on the hook. They should be explaining what the policy covers and when and how much I would be getting charged. They just go ahead and allow you to rack up all the charges and hit your card. I will not be using these guys again, nor would I recommended them. Much better companies out there that will explain whats going on.

8 years ago

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TJ

Enterprise is an amazing rental car company they have you in and out in no time and they are so friendly and easy to work with.

8 years ago

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Debra Hobbins Anchorage, AK

Daren was fabulous. The whole experience was great, they brought the car to me when I dropped my car off for repair. Very professional and courteous.

8 years ago

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Hayley Lambdin Orem, UT

My husband and I rented from them when we had our car in the shop. They were easy to work with and we were happy with their services. We would rent from them again.

8 years ago

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John Deocampo San Francisco, CA

We were on vacation in Florida between Orlando and Miami. None of the locations could pick us up, so we had to get a taxi to their location. Charged us $150 to drop of to another location when we found out other companies don't charge at all! Didn't refund our $200 deposit until after a week later when we had to call the office where we picked up the car. Customer service could not do anything, so they are totally worthless! Do not rent from here! You have been warned!

10 years ago

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Randy Shlifer Largo, FL

Rented a car at one location in Kentucky. I showed the clerk the damage on the back bumper. He told me that it was too minor to record because it was smaller than a golf ball. Drove car to Nashville, upon return the clerk told me that there was damage to the back bumper. Enterprise then put an unauthorized, fraudulent charge on my credit card. Called Enterprise who informed me that previous rentals of that car had documented the damage, and I would not be responsible for damage.I am still trying to get a refund or a charge back.

10 years ago

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Gail Zill Spring Hill, TN

I had great friendly service from the Royal Oak Michigan branch. I rented a car for 2 weeks from June 8-June 21. Car was perfect, great on gas, people were friendly

11 years ago

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NAPOLEON ADVINCULA Santa Clara, CA

The last 2x i tried to rent a car at Enterprise, El Camino Real and Maria at Sunnyvale, Ca., they tried to give me a just returned car fm a customer, never been cleaned. I mean, I'm paying the right amount and they're giving me this vehicle. i turned it down.

11 years ago

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Jim Fialkowski Mountain View, CA

The worst customer service ever, manager said I don't like how this feels......wtf does feelings have to do with a car rental. left stranded at a local branch with NO transportation, even AFTER ALL arrangements were made by a car insurance company(erie) I would never ever go back, and as many folks that ask I tell them the horror of using this company

11 years ago

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Jailene Torres Tallahassee, FL

There was a large variety of cars to pick from and they did their best to accommodate my large family. Would definitely suggest booking reservation in advance!

4 years ago

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Elizabeth Havana, FL

Enterprise has never let me down. They have so many options for vehicles for any life style or family size. It is easy to both pick up and drop off at the end of the trip.

4 years ago

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Karen Salt Lake City, UT

We love booking our car rentals with Enterprise. We love how easy the booking website is to navigate and have always had pleasant experiences with the employees.

4 years ago

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Bryan Peterson Herriman, UT

Althought Enterprise will pick you up, I've never taken advantage of that. I've always just gone to the store to get my rental. The cars have always been clean, and the staff has been very professional and knowledgeable.

4 years ago

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OrvilleBro Herriman, UT

We used enterprise to rent a couple of cars over the years. The experience was okay, and varied from place to place and from owner to owner. I didn't find much of a wow factor in it. It was a place to rent cars.

4 years ago

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Amy N Sandy, UT

We've rented many cars from Enterprise. It's always a pleasant experience. The cars are clean. The process is easy. The customer service is very professional.

4 years ago

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keiontai henry Tallahassee, FL

While my friend awaited her car to be repaired, enterprise was nothing but helpful to us with providing us a rental car that got us around town with ease!

4 years ago

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Rose Chevelon Tallahassee, FL

I love enterprise when it comes to renting a car for a weekend. The workers are so nice and the cars are amazing and always clean. I never have an issue with them.

4 years ago

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Ruth Jeanmary Tallahassee, FL

I use Enterprise every time I need a rental for a trip. Never disappoints! Customer service is always there to support you with any questions you may have

4 years ago Edited November 5, 2021

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Dshatch Frankfort, IL

We’ve had a generally good experience with enterprise. Can add up, but very competitive pricing. The price quoted is less than the price you’ll end up paying, but that’s typical.

5 years ago

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Leonard Thompson Show Low, AZ

There is nothing I hate more than car rental places. The process is worse then going to the DMV. Why!? It’s a rental car. All information should be filled out over the computer while booking a rental so when your there to pick up your car it’s all ready to go instead of waiting in line for hours and then go long through an hour process when it’s finally your turn. The Company needs to work on their customer service skills and upgrade their website to have all information entered in when first attempting to rent from them. The Company has poor service and very rude employees. I don’t not like dealing with this company through the web, nor in person.

5 years ago Edited September 14, 2021

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The Voice Over Closet Anaheim, CA

Super easy to rent from here, they worked with my insurance and I had a car in about 2 minutes! The car was brand new, it only had a few hundred miles on it!

5 years ago

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Trent Ewing Round Lake, IL

Over used Enterprise multiple times for different reasons. For vacation rentals they have been great! I was recently rear ended and needed a full size truck. Although they were prompt in getting me a vehicle, it wasn’t what I needed for work and they didn’t have anything available for me to use.

5 years ago

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Jen Burt Herriman, UT

I have always liked the cars we've rented from Enterprise. I feel like it's a good value for what we pay. The interior condition of the cars I've rented has always been good.

5 years ago Edited September 14, 2021

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Bchell Midvale, UT

Always easy to use and friendly employees. Great and competitive prices. You do sometimes have to be specific if you need a large vehicle. But great company! Cars are always clean and well taken care of.

5 years ago

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otis90 Preston, ID

I have used Enterprise car rental when I travel for work. I find there staff very friendly and helpful. Their customer support is great. The vehicles I have rented are nice and clean and reliable.

5 years ago

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SKleven Salt Lake City, UT

We went on a trip last summer and rented an SUV. It did not fit all our luggage and people space well. Enterprise was great to work with in exchanging for a bigger vehicle.

5 years ago

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Jaida Williams Tallahassee, FL

I rent out cars from enterprise every time I drive up to college. I rarely have issues. Cars are usually clean and fit mechanically. I only had one bad experience with ants in the car.

5 years ago

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Alyssa Hansel Tallahassee, FL

Enterprise is one of my favorite car rental services, I used this service while on vacation in Puerto Rico and it was very affordable and the employee was super nice!

5 years ago

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Morgan whiting Salt Lake City, UT

Whenever I have to rent a car I go to enterprise. They have the best prices and service! I once left my iPad in the rental and they called to let me know.

6 years ago

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Patrick Curry Salt Lake City, UT

We used this service when we were in an accident and they were great to work with and the savings were great. Would definitely use again and recommend

6 years ago

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Benjamin LeBlanc Dallas, TX

Enterprise is one of the most trusted and well-known car rental services out there. They are a reliable as ever and provide great customer service is whenever you are in need.

6 years ago

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Logan Hudson Norcross, GA

Enterprise is hands down the best rental service I have used. The prices are great. The cars are always clean. And the customer service is very helpful. Highly recommended

6 years ago

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Dwhoush New Orleans, LA

Their customer service is always top notch. Their vehicle are always clean as well. I’ve had a few issues with them about not having a car I wanted to I had to settle for less.

6 years ago

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take7 Sandy, UT

Drive up and pick your own car! We love it and it's everywhere we go. Their rewards system builds quickly and the cars are clean. Drop off and go. Great service.

6 years ago

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Braylyn Linford Lehi, UT

Has been a very good company to rent from. They have great customer service and have cleans cars. And have always been very accommodating to our needs.

6 years ago