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Orkin

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6.2

Overall Score

Author: Kalicia Bateman

LAST UPDATED: April 18th, 2022

Orkin was founded in 1901 by teenager Otto Orkin. Over the last century, Orkin has grown and expanded to be an industry-leading pest control service. Orkin specializes in protection against common pests including termites, rodents, and insects. Orkin collaborates with the Centers for Disease Control and Prevention (CDC) and major universities to help prevent and control pests, all while caring for the earth's environment.

Orkin reviews indicate that Orkin is a reliable pest control company, but a common complaint is that the Orkin service is pricier when compared to others in the industry. However, many customers were happy with the exterminator services the company provided and stated that the service technicians were helpful and professional. The overall consensus was that homeowners felt the price was well worth the end result.

Whether looking for residential pest control services or commercial pest control services, Orkin has a solution for you.

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The Good

  • Orkin Pest Control
  • Orkin Termite Control
  • The A.I.M Approach
  • Free Re-Treatments
  • Money Back Guarantee
  • Technician Training and Certification
  • Home Services

Orkin Pest Control 

Orkin works hard to ensure that pests are unable to take over your home or office. Each Orkin employee is trained to handle a number of different common pests and critters:

  • Ants
  • Spiders
  • Wasps
  • Hornets
  • Centipedes
  • Cockroaches
  • Earwigs
  • Millipedes
  • Rodents
  • Silverfish
  • Mosquitos
  • Bed bugs*

*Bed bug control services are not available in all locations.

Orkin's Commercial Pest Control services help businesses with any pest problem. Orkin knows that even one pest can have a negative financial impact on a business and a larger pest infestation could be damaging to a companies reputation. An Orkin Commercial Pest Specialist will work with a business to target and eliminate pests and rodents to the customer's satisfaction.

During the winter months, Orkin focuses on indoor pest control with an emphasis on rodents, pantry pests, and other common household pests.
Though the services listed above are fairly extensive, Orkin also provides pest control services for a number of other less-known pests including the following unwanted pests:

Flies, stinging pests, amphipods, beetles, box elder bugs, caddisflies, centipedes, chich bugs, cicadas, crickets, dobson flies, dragonflies, firebrats, flea and tick control, horntails, Jerusalem crickets, kissing bugs, kudzu bugs, lace bugs, leaf footed bugs, leaf miners, lice, locusts, mayflies, mealworms, mealybugs, mites, moths, scorpion flies, snails and slugs, sowbugs, spiders, springtails, stink bugs, thrips, walking stick bugs, weevils, and whiteflies.

Orkin Termite Control 

According to Orkin's website, homeowners spend an average of $3,000 when taking care of termite damage, and not all pest control companies offer termite services. To ensure that you receive quality services and excellent results, Orkin offers a number of termite control solutions to customers:

  • Termidor liquid termite treatments — This liquid solution is safe to use both indoors and outdoors and is commonly used in building foundations to provide a protective barrier around your home. Not only does it provide immediate protection, but it helps avoid future infestations.
  • Dry foam and Orkinfoam — Foam solutions are used to treat voids in interior and exterior walls. These may include areas around heating ducts and water pipes as well as spaces under slabs of concrete. Foam solutions have a very low moisture content to help prevent it from soaking through drywall and causing further damage.
  • Sentricon bait and monitoring — A termite treatment like Sentricon includes termite baits that can be placed in areas where termites may congregate. These termite baits disrupt the termite molting process, therefore stunting their growth and avoiding an infestation. 

If you are worried that you may have termites in or around your home, it is important that you have a professional conduct a termite inspection as quickly as possible to avoid further damage. Treatment for termites is usually in demand between March-May and August-September, but Orkin has teams equipped and ready to provide service on a year-round basis if needed.

The A.I.M Approach

The company's integrated A.I.M. (Assess, Implement, and Monitor) pest protection process works to assess, implement, and monitor a home or business' pest population.

In the Assess phase, a local Orkin pest professional conducts a comprehensive inspection of the property to identify what makes the property unique, what sanitation issues or structural conditions could attract pests, and how pests might get in or why they may want to. Building type, geography, climate, soil properties, and any conditions conducive to pest activity are considered.

In the Implement phase, Orkin works with the customer to develop a custom Precision Protection™ program that suits the customer's specific needs. If a product is needed, an Orkin specialist will select the most effective treatment with the least impact on the environment.

In the Monitor phase, an Orkin professional will monitor whether the treatments implemented were the best fit for the customer's situation through regular inspections and ongoing customer service. Orkin checks for signs of pest activity like eggs, structural damage, or any new conditions that may have surfaced since the last visit. All services performed, pest activity and other recommendations are documented.

Free Re-Treatments 

Customer satisfaction is Orkin's goal. If a customer isn't completely satisfied, the company will aim to make it right. If pests return between treatments, an Orkin specialist will return for a re-treatment at no extra charge. If Orkin is unable to solve the customer's pest problems, it will refund the last service payment as long as they're a current customer.

See how Orkin's re-treatment guarantee matches up with Terminix.

Money Back Guarantee

If you aren't satisfied with Orkin's service or you see pests and critters return after treatment, Orkin provides a 30-day money back guarantee. Free re-treatments are provided, but the company will also provide a full refund of a service payment if your expectations aren't met.

Technician Training and Certification

Orkin's training facility is a state-of-the-art facility containing several stimulated customer environments. Each Orkin technician is trained using an award-winning certification program that includes class work from Purdue University, treatment techniques, and various specialty pest issues and industry-specific employee training. This ensures that technicians are not only certified, but are pest control experts.

Home Services

A number of companies in the pest control industry do not offer any kind of home services. Along with providing pest control, Orkin offers a few home solutions. With Orkin, the homeowner can help protect his or her home from heating and cooling losses with the company's OrkinTherm® or Orkin ComfortZone®. The OrkinTherm® is an environmentally friendly wall and attic insulation service and the Orkin ComfortZone® is an innovative and cost-efficient radiant heat barrier.

All home insulation services come with a free inspection of the home's existing insulation and pest control needs. If an updated is needed, an Orkin technician will create a custom plan and discuss which of the following options are best for you:

  • Install OrkinTherm by blowing the product on top of the existing insulation in your attic or walls.
  • Roll formaldehyde-free batting insulation in your attic or crawl space.
  • Install Orkin ComfortZone in your attic space or garage.

Orkin's insulation products are made of 85 percent recycled materials and are the only pest management products to earn an Energy Star label from the Environment Protection Agency.

Additionally, homeowners can hire an Orkin Man to install a vapor barrier to treat for excess moisture in their home which if left untreated can lead to mold, structural damage, or pest control problems like bedbug or termite infestation.

Florida residents have the option to receive year-round lawn care. The company will take care of lawn pests, weeds, and any diseases that will hurt the yard.

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The Bad

  • Not Available in All States

Not Available in All States

Orkin has an impressive service area that includes 83 countries and 5 of the 7 continents. However, the company currently does not operate in Alaska, North Dakota, South Dakota and Wyoming.

To see how Orkin's national coverage compares to Terminix, visit our compare page.

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The Bottom Line

With over 100 years of experience in the pest control business, professional pest technicians, a variety of services, and continuing research and development, Orkin is a sound choice for an exterminating company.

In addition to an exhaustive inspection process, the company offers treatments for a variety of insects and rodent trap devices, utilizes the A.I.M. process to assess, implement, and monitor unique pest control services, has additional home solutions, and offers a money back guarantee with free re-treatments. Orkin's service technicians are pest and termite experts and strive to offer the best pest solutions - whether they're spraying for mosquitoes, getting rid of ants, or treating a termite problem.

We recommend reading Orkin reviews before making a final pest control decision.

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Star Rating

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3.5

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247 Reviews

Review Breakdown

5 grade

42%

4 grade

20%

3 grade

8%

2 grade

4%

1 grade

26%

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Mary Tygart Kokomo, IN

ORKIN Professionals are always timely and courteous. They always respond to questions appropriately and are always helpful. The young lady that comes to my home is so friendly with my dog- I love it! I have a 170pound Mastiff “pup” & not everyone would feel comfortable with him, but she is wonderful! My representative is Natasha R and I can’t recommend her any more highly. She is like having a friend come to visit who protects my home 5⭐️ They got rid of mice, ants & spiders for me. I’m on a plan and I don’t have anything to worry about. They send me emails about upcoming appointments and texts when they are on the way- super responsive and I couldn’t ask for anything more.

4 years ago

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Gloria Dunford Hoffman, NJ

The first time I saw s mouse about one month ago Kevin from orkin came to my home and placed several mouse traps in my home. He was on call at the time ...very professional and knowledgeable...In less than a day I heard them go off and called orkin to come and get the mice...this time Matt the regular technician came...also very professional and knowledgeable! Matt removed the mice but recommended leaving the traps to be sure. Now, a few weeks later and having no recent action I called to have Matt come and remove them. I would totally recommend orkin and Matt. He came each time with s mask and booties to respect my home and protect both of us from the virus at hand. Someone wrote that they are expensive compared to other services...personally I think they are worth every penny and give excellent service! I guess it is all relative....for me, I now have peace of mind and you can’t put a price on that!

6 years ago

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Martha jane Quarles

Orkin is a great company to do business with Allen came to our house and went above and beyond his job to help us. He checked corners inside and under the sink and floors as well as outside the house to get rid of bugs and wasps. Allen is friendly and professional and does an excellent job because he cares about his Customers and enjoys taking care of people. Thanks Allen and Orkin for a job well done.

4 years ago

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Danielle Rickle Saint Clair Shores, MI

I was beside myself to find out mice had been on my counter , mike s came out and found the entire issue in literally a few mins. He ended up finding a nightmare in my attic but went above and beyond to make me feel comfortable enough to finally get a nights rest in my home. He also spent time educating me on rodent behavior patterns . I learned a lot and I’m thankful we have a plan to evict these guys

4 years ago

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Pete and Irma Boudreau Escanaba, MI

I called orkin and their local rep showed up the following day. She was very professional and explained the procedure to us and our tenant. He had a flea problem. I was concerned the first application would not take care of the problem and there were no promises it would, but we were very happy when one was all it took. The price was reasonable @ 250.00. Just to be done with it, since our tenant had bombed the small house 3 times prior. I do highly recommend our Escanaba orkin rep (Petie). Thank you, Irma and Pete

6 years ago

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Bob Nakon South Lyon, MI

When we moved to the country we couldn't wait to begin nature watching. We didn't have to wait long. Mice, ants, and just about any pest you could name was sharing our space! I have tried every pest control company out there, small local and big national companies. Both work hard, but the difference? Training and methods. I called Orkin when we simply couldn't keep up with the mice and ants. Orkin sent a professional to my home and it was amazing. The people know just what to do to keep the pests out and we are finally able to stop worrying about it. Don't waste time with any company that won't take on the tough jobs. Call Orkin, you won't be sorry.

4 years ago

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LC72 Frederick, MD

Just hired Orkin for our ant problem. Previous hired Terminix (I do not recommend), was not happy with service. The rep Jacob arrived at the beginning of the expected time, was courteous, knowledgeable, and friendly. Very thorough. Look forward to the results!

6 years ago

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Eddie Rios Ogden, UT

Orkin offers us great pest control services. They are speedy and effective. I never have to call them back as they do the job right the first time for low cost. They are trusted as a company and their employees are very helpful too.

6 years ago

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Sandra Dayton, NJ

Orkin has always come through for me And my family when we came into some trouble with an ant infestation I can spread my entire house inside and out and the price was very Affordable the customer service was amazing and I was very satisfied with my service

6 years ago

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Tasha cooper Chiefland, FL

Hello my experience with orkin has been wonderful, Barrington is a outstanding tech he cares about your family protect against bugs and all the other techs that has serviced our home, I highly recommend orkin for your home, I am 1 happy customer.

8 years ago

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Terry Riverton, UT

I work at a long term care facility and sometimes we have residents that complain about seeing bugs in their room. When I call Orkin, they are usually really good about coming promptly. The technician that came to spray has always been very personable and helpful.

8 years ago

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J. Garrett Lansing, MI

My family and I were living near a small factory and we started having pretty cold weather. With that weather came rats! Not mice but rats! I had small children and it scared me to death! Orkin came in and really did their job! I'm not sure what all they did but, within 3-4 days there was no sign that anything had been there but my family! I am eternally grateful!

4 years ago

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Kim Cook Nashville, MI

The Orkin technician was very friendly and gave good information. He listened to my needs and concerns, as I have dogs who can go inside and out at will. I also had a mouse problem and he gave me ways of dealing with that too. In the end, I was not able to go through fully with Orkin because of costs and being on a fixed income at the time. However, the information received was excellent and helped my solve most of my problems. He did not have to share anything with, especially knowing I may not have been able to pay for the services.

4 years ago

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Steven Shimmin

I used Orkin, when we purchased a repo house and had some bug issues... They are one of the leaders in the industry so that is why I chose them after having several quotes from different companies. We went through a long process with them, but they kept coming back to spray and attack the bugs until they were all gone and we were able to move into home. They still call and check in with follow ups and really cared about our situation. It has been six months now, and we have not seen any bugs. Good riddance, thank you Orkin

4 years ago

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Cynthia Landing Forest City, IL

Very thorough with the inspections, informative on insects of any kind and the harm they cause either by health or damages to your home so safety is a priority with this company, they leave no details out knowing the importance of the roles different insects play. You will be highly knowledgeable and your appreciation of hiring this company will bring wonderful, quality, satisfaction guarantee service.

4 years ago Edited March 9, 2022

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Vantresa Scott Annapolis, MD

I've had Orkin service now for about 20 years. Customer service is very responsive. The technician comes out for scheduled visits and adhoc when needed. The company communicates upcoming home visits very well, via text and email. The technician I have, I have had him for 20 years and we have a good relationship. The techs are very knowledgeable.

6 years ago

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kristin Gneiting Pleasant Grove, UT

I have used Orkin in the past for my pest control. I highly recommend if you are thinking about a pest control company because they will give you a fast no obligation quote. A specialist will get hold of you and listen to your problem and quote you right away so there are no hidden fees an the company has over 100 years of pest control experience!

7 years ago

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Liliuokalani.T Mililani Town, HI

Orkin is reliable and their customer service is top notch. We have 3 month recurring treatments for centipedes, ants, and roaches and most times we have no issues of seeing these pests. Orkin guarantees their work, so the few times pests did return before the next treatment, they sent a technician with a complimentary treatment. Highly recommended for product that works and great customer service!

8 years ago

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Sally Albright Crestwood, KY

WOW. Orkin is my go to insect control. As my grandmomma used to say, "Ants are God's one mistake." Orkin is my Godsend when we are under ant attack. Before Orkin we had ants coming out of an electrical socket and my husand electrocuted himself-- don't worry he is fine. Now we have Orkin and not only are we saved from bodily injury, but most importantly, we are saved from ant infestation.

8 years ago

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Arynn Fitzgerald Winchester, TN

They are affordable reliable and knowledgeable. They handled the bug home invasion from inside out and provided preventative treatment and follow up until the issue was uder control. Definitely worth my Hard earned money. Highly recomend.

4 years ago

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James MOLINA MN

Positive attitude not just coming into spray and leave . Willing to give other preventive ideas to control pest . They are always able to give you information on what chemical is being used . Solving a pest problem and putting you at ease that they are getting the job done

4 years ago

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Dana Hatfield Bullhead City, AZ

I've used Orkin for 6yrs now and am very pleased with the service I receive. They're punctual, polite, through, and effective. I don't have problems with the spiders in my yard and shed like my neighbors. I'll stay right where I'm at, and you can't beat the prices.

4 years ago

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Deb Jackson Valrico, FL

I have used Orkin for many years and in several states. Orkin has always been dependable , through, and reasonable. The agents are always polite and timely. They also have great customer service if there is an issue with any of their services. They have always been a reputable company to deal with.

4 years ago

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L Hill Chicago, IL

We were very pleased with our visit from the Orkin pest control technician. He solved a difficult issue on our property involving pests. He was efficient conscientious and respectful. All of questions were answered and concerns addressed. Would use this service again.

4 years ago

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Bob Trammell Bakersfield, CA

We used Orkin for several years. The guy was really nice and did an excellent job. We had an infestation of little flies in our pantry and he put some stuff in that killed them immediately. It never smelled and was safe for the food. Great job, Orkin!

4 years ago

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Pat Clements Redwood City, CA

The service technicians are always on time and listen to everything that you need to have done. The staff that make the appointments do so with speed and accuracy. If I have any problems before my appointment a tech will come out and make sure that it is taken care of.

4 years ago

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Joe Leahy Marshfield, MA

We had a bad rodent infestation in a new area the school I work for was moving into. Orkin evaluated the problem and implemented a trapping program and trained staff on preventive measures. We are now rodent free in that area thanks to Orkin

4 years ago

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M. Nielsen South Bend, IN

We had a termite problem at my grandmas house that needed immediate attention. We called Orkin and they came right out gave us several options and prices to help us make the best decision for us. Great service and quick response. I would highly recommend them for your pest needs.

4 years ago

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Abi Deen Dallas, TX

Last year I had an annoying silver fish pest issue and I didn’t know what to do. I tried different over the counter pest sprays and nothing seemed to work. So a friend of mines recommended Orkin and I’m so happy she did, because I no longer have the annoying silver fish pest issue and the price and service was awesome! Thank you Orkin!

4 years ago

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Christina Sutu-Wallar Concord, CA

I used Orkin for years and my mom still does - the service people are very meticulous and professional. They have a great program where they will come out in between services if you’re not happy or see bugs at no additional cost.

4 years ago

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Brittany Norfolk, VA

I was skeptical of using the company at first because I thought what people were saying was too good to be true but boy was I wrong this company is excellent always on time great pricing plans and always willing to work with you

4 years ago

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Erinmarie Xian Brandon, FL

Our first home purchase needed some serious bug control. I called Orkin and they showed up with a plan however I dont really like using chemicals unless there is no way around it so I didn’t complete the program since the first treatment seemed to have solved the problem. . I would call them back if needed.

5 years ago

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cj thor Greenville, SC

What a great company.... They provide on-time service calls. They also explain all they will be doing at your home. They have done our work for years and have kept the pest at bay !! Great company for your residential pest control needs !

5 years ago

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Mike Ika West Valley City, UT

I used Orkin a few years back to get rid of a spider and cricket problem. Super nice, super knowledgeable technician. The guy was thorough, clean, and took the time to explain what he was doing and why he was doing it. In only 2 visits, he was able to get rid of our spider and cricket problem.

6 years ago

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Reese Pleasant Grove, UT

I used Orkin when I lived in Las Vegas and they are very knowlegable on the subject . I tried to do it on my own and the problem always came back. There would still be bugs everywhere. I called Orkin and after they came never saw the bugs again. It was amazeing.

7 years ago

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Ashley Pleasant Grove, UT

My husband and I lived out in Kentucky for a summer and were faced with many pests like roaches that I had never seen while living out west. Orkin saved us! They came out and did a free pest control estimate and gave us a free quote. We were very happy with the service we received and the roaches were gone within the first treatment.

7 years ago

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Ann Bailey Lehi, UT

When I had Orkin, I was extremely impressed with their Service guy. He was the ONLY service guy I have had in my home that I felt completely comfortable with. He wasn't afraid to call Mark, his regional manager for a small fly problem that we couldn't find the source to. Fortunately, we found the source! Small bag of hidden rotten potatoes...

7 years ago

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Erik Lewis Atlanta, GA

Scheduled online and they showed up when they said they would. I needed a termite letter for a house sale which they provided as well. Easy to work with and I would use again.

4 years ago

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L Turner Avon, IN

I had a horrible ant problem at my home and couldn't figure out where they were coming from. I tried several home remedies and none worked for long. I called Orkin and the issue was resolved in what seemed like days.

4 years ago

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Luke Swierczynski San Jose, CA

I use origin products every single year to create a barrier at all windows and doors. Can say with 100% certainty it works by significantly decreasing the number of bugs that cross those thresholds.

4 years ago

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Patti Crawford Appleton, WI

I worked with Orkin in Oklahoma. We had problems with roaches scorpions and ants. Orkin came out once a month and did a wonderful job controlling our bugs. I felt a lot better sleeping

4 years ago

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Robert Ashbee

Has a termite problem in my home, after a few treatments the pesky critters were gone for good. Would recommend Orkin for a variety of pest control for any house or apartment.

4 years ago Edited March 9, 2022

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Laura Wise New Castle, IN

We needed to regularly treat our home for pests when we lived in the South . Orkin was always my first call, they were easy to schedule and very knowledgeable. We also thought they were affordable.

4 years ago

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Freda Oppenheim Riverside, CA

Orkin pest control has been great! I am on a quarterly plan and I never have a problem with bugs. If or when I do, I can call them and they come out to take care of it. No extra charges.

4 years ago

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Hunter Brister Norcross, GA

My family have used Orkin for as long as I remember. The pesticides do not smell and work very well on keeping out roaches and other pests. I trust the workers enough to enter my home and will continue to use Orkin.

6 years ago

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Zac Cannon Long Beach, MS

Orkin does our pest control at our apartment complex. They do a fantastic job. We rarely see mice and/or bugs. We still get some bugs from time-to-time, but that is normal for the area we live.

6 years ago

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Cathie Chavez Banning, CA

When i lived in Chandler AZ i had a guy come once a month to spray for scorpions,good job he was very polite and they did not charge a lot i feel the price was very reasonable.

7 years ago

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Scott Orem, UT

I only had one treatment from Orkin but it was really good. The discount that they were offering at the time was perfect for what we needed. The guy who came to spray was very nice and respectful. I would use them again.

7 years ago

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Madison Orem, UT

I called them for my companies warehouse being infested and they came and did their test, they explained treatment, Did the treatment plan and I never had to use them again because the problem was solved.

7 years ago

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Juan Latorre Kissimmee, FL

very reliable and customer friendly. They call before visits to determine if you have any special concerns with the scheduled service visit

8 years ago